The hotel was ‘ok’ there were lots of little niggles for example the fridge in the room was so small you couldn’t get a 2ltr bottle in it without removing all the shelves and it didn’t really keep things cool, I put some fruit in there and it was rotten the next day. The biggest issue was the beds. Main beds in the bed area were ok, the lounge area was the most uncomfortable sofa bed imaginable, which initially I complained to reception about, they told me there was nothing they could do so I went to THB direct and they were changed to ‘proper’ beds… I later found out they were so hard was like sleeping on the floor. Unless you’re all inclusive I wouldn’t stay again, we we’re definitely treated like the poor relation. Drinks were €6 regardless of what you had and the entertainment wasn’t much cop. The hotel has recently been refurbished and they’ve done a good job of the communal areas but the room are very basic, no dressing table (a stool in the bathroom too low to see into the mirror) no cups, but there was a kettle., random microwave. The pool wasn’t that clean, there were always bugs in it and on our first day there was a drowned dragonfly and sat on the edge all day, just left (the size of a small bird). The majority of residents of the hotel were Spanish and it was definitely aimed at them, which is obviously fine in a Spanish country but we tended to (try) and sleep there only SaComa is beautiful and I’d highly recommend the resort, but next time we’d stay elsewhere.

We had a very nice time here. The sea view is excellent. The staff are very friendly. The food was super. Thank you very much.

Excellent location , great food , nice staff but entertainment can be better but honestly with the gorgoiuis beach and water you don’t need that much entertainment.

Everything fine. Nice room, good breakfast. Close to restaurants and shops.....

Hotel was very modern and clean. We had a small problem where a lat was missing from below my daughters' mattress which we reported and was repaired that day. The room was serviced to a high standard each day. The food was good but a bit limited for vegetarians but the staff did their best to help my veggie daughter. The staff were always friendly and polite. We went on the beach each day but if you like the pool you need to get up mad early to reserve a sun bed!

beautiful location with a quiet night life which is ideal for families with young children as there's no night time nonsense!

We were HB & were not disappointed by the quality of food- though we did eat out a lot, but thats only because finding great local food is a part of our holiday experience!Forget about a sun bed, unless you want to engage in the competitive sun bed olympics at 6 in the morning- if we did happen to be up at that time, we had far more fun watching the antics below!!The entertainment was ok- fit for purpose but not top notch.Kids club was ok- although our daughter (5) did appear at our room in the 5th floor having lost the group...Swimming pool was ace, but the real reason to come here is the proximity to the beach - and what a beach it was!The quality of beds and linen was disappointing for a 4* and really shouldve been better & there was a lot of noise at night, both from the metal slide near the stage and the bars on the other side, but we slept pretty well despite these things.Another great thing - a distinct lack of mozzies!!!Would we go back- possibly! We loved the bar scene in local silliot but didnt see much by way of quality hotels. I would look for a bit more luxury- but the situation and value for money of this place will be very tough to beat.

We were HB & were not disappointed by the quality of food- though we did eat out a lot, but that's only because finding great local food is a part of our holiday experience! Forget about a sun bed, unless you want to engage in the competitive sun bed olympics at 6 in the morning- if we did happen to be up at that time, we had far more fun watching the antics below!! The entertainment was ok- fit for purpose but not top notch. Kids club was ok- although our daughter (5) did appear at our room in the 5th floor having lost the group... Swimming pool was ace, but the real reason to come here is the proximity to the beach - and what a beach it was! The quality of beds and linen was disappointing for a 4* and really should've been better & there was a lot of noise at night, both from the metal slide near the stage and the bars on the other side, but we slept pretty well despite these things. Another great thing - a distinct lack of mozzies!!! Would we go back- possibly! We loved the bar scene in local s'illiot but didn't see much by way of quality hotels. I would look for a bit more luxury- but the situation and value for money of this place will be very tough to beat.

First family holiday with a 3month old baby. All the staff were really accommodating and made the trip as easy as possible for us. Absolutely no complaints at all from our trip!

On our arrival, we saw that the pillows placed in our room were blood stained. Based on the expedia description of "free parking on premises", there is no parking available in the hotel for the hotel guest. One can find free parking outside but the listing is wrongly mentioned. The staff were polite, however the cleanliness was average.

on arrival at reception no room available for us due to overbooking had to stay in other hotel until following day

on arrival at reception no room available for us due to overbookinghad to stay in other hotel until following day

modern, clean hotel with great pool and right on the beach. Extremely noisy evening entertainment though which went on til midnight most nights

Lovely hotel, food was really good, very clean only problem is noise from pub at rear. Terrible, it's in most of the reviews

Could not get to sleep because of the noise from the bar across the street, which played very loud music until 3 am most days.

Fantastic hotel right near the beach

This is a wonderful hotel/condo. Right on the beach, ever room has fabulous views. The kltchen was great, but hotel needs to supple kitchen with dishwashing soap and pan scrubber/sponge. We were not on all inclusive but tried both the breakfast and dinner. Dinner was excellent. Breakfast was good. Daytime staff were wonderful. Every question was answered and explained well and with friendliness. nIght staff was a different story. We needed extra blankets, but, the clerk, did not understand ANY English. He finally got the idea but then brought sheets instead of blankets. Finally he brought blankets but acted angry that i had made the request. The next night i phoned to request a wakeup call. He did not understand wake up call so we didn't get one. Night staff need to know a few hotel English words like blankets and wake up call,

Hotel is decent enough, if a bit dated. Unfortunately, the management seems to think its OK to leave the music blaring in the garden until almost midnight every night (not to mention kids entertainment programmes start at 9pm!). This makes the rooms too noisy to sleep before midnight as the all face the communal pool/garden. Worse, the back of the rooms are too close either to a noisy pub or a rattling cooling system of the supermarket that shares the same block.Definitely wouldnt recommend to anyone with pre-teens or expecting a relaxing holiday. On the plus side, the pools are keep very clean and the beach is just a hop and a skip away and rather nice. Sa Coma is also well placed to pop to nearby towns for sights, beaches, and change of scenery.

Good location,helpful staffs.Went with my wife and teenage children and all were happy with the service and rooms.Although the pub across was noisy with music till midnight,it did not bother us.I would recommend to the hotel to instal triple glazing as they are small windows in the bedrooms to keep off the noise.I am sure in summer (we went last week of sept)it must be very noisy. Recommendation to hotel to provide queen size or king size beds for couples as presently providing two singles beds which are uncomfortable for couples. My thanks to the manager and staffs for leaving a surprise (bottle of drink)when I returned to our bedroom after a day's trip on my 60th Birthday I would definitely recommend this hotel.

Warm welcome and easy to find rooms, on first impressions it seems really nice. Only after first night that you see what's missing or could be better. A kettle would be helpful, no cloth or dish clean products available. The beds were very uncomfortable and the blankets had stains. However the A/C was the quietest one I've come across. Also note the doors out to the balcony only open from the inside, so if your outside and your little darling inside shuts your door then you are locked out. It was a good hotel and your holiday is what you make it. I would say 3 star not 4.

Overall the hotel could be very nice, the food is great, rooms are spacious and clean but we didn't sleep for the whole holiday! Every room backs onto the Brittania bar which is open until gone 3am and you can hear every word to every song, every conversation when people are outside smoking or leaving. We had read a couple of reports on the noise but also a lot of positive remarks so decided to book it in the hope we could move rooms if it got too bad but the staff are so unhelpful and are so used to people complaining they just say "nothing we can do and no point in moving, each room is the same, it was your choice to come here" so basically deal with it!! I would not go back to this hotel or another THB as customer service was terrible and it ruined the holiday, need another holiday for a rest now we felt like we were in the middle of Magaluf not the quiet family resort of Sa Coma

Hotel is good, staff friendly. We stayed for 4 nights on the 2nd floor. View was amazing. Rooms clean and cleaning staff very good. Asked for a microwave and got one straight away. Room was hot in the day time and air conditioning was not very good. They wanted to charge us 25 euros for a 2 o'clock check out which seemed extremely unreasonable, especially as the hotel was half empty.

Let down by significant noise from surrounding hotels and restaurants. Could be improved by the current windows being replaced with double glazing. Good location and otherwise a pleasant stay.

We arrived May 28th 2013. 2 adults & 2 children (7 & 4). Emailed ahead to request a high floor, away from the Britannia pub noise. They remembered us when we arrived and had put us in room 602 - 6th floor, second from the end (nearest Burger King and the horses). Reception staff were always helpful to us, supplying extra pillows and a blanket for our little one at 10pm! Our appartment was spotlessly clean and had a gorgeous view of the nature reserve, sea, beach, horses (carpark & Burger King sign, lol!) and pool. The kitchenette was a bit tired and could do with refurbishing. We took our own travel kettle. The TV was a large flat screen, with lots of English channels, inc CBeebies, BBC, ITV... Shower over bath - we bathed the children as the shower kept getting far too hot without warning. There is a really good SOFT PLAY AREA and INDOOR PLAY AREA where my children (4&7) played out of the hot sun and still had fun with their friends, whilst I sunbathed right outside the door. Pool bar and snacks 5 steps from the pool, meant I never had to take my eyes off the children. The life guards were brill and one saved a boy who got out of his depth (steep shelf after the steps), whilst we were there. Fabio & his colleague played waterpolo, ping pong, boules, football, ball games... and generally worked hard to keep all the children entertained. We went self catering - lots of child friendly places near by.

Very nice hotel but no entertaiment at all. Good for a family