A decent hotel nearby a beutiful beach. The hotel room was okay, the breakfast outstanding and the staff was friendly.

Staff

This place was one the worst places I have ever stayed in my entire life, it states that the hotel has a spa, which is very misleading, as in fact it doesn’t, also service in Spain, is absolutely volatile, from restaurants to hotels, it’s all the same everywhere you go, people are horrible, and so unhelpful, I will never be visiting ever again!

This is not the 4-star hotel for sure Max 3 stars Air conditioning didn't work well, too small bed, no option to book king bed ( they don't have ) , wifi ok but disconnected many times, old furniture in the room .Breakfast was excellent and the service was professional and helpful The cleaning lady was super extra nice. The Italian girl from reception was friendly and the other one, not and looked not happy.Not a bad location, many shops around and one perfect restaurant just in the corner, 5 minutes walk to the beach If you like a party don't go there You need to be there very quiet Anyway that hotel should not be rate as 4 stars and need to be renovated .

I enjoyed my stay at Torre Azul and Spa. The food was great and the staff was very nice and helpful. Moreover, it is really close to the beach (about a 5-minute walk), which was amazing. One little thing that I would like to add is that my boyfriend and I love to roll under the covers with the AC on. Unfortunately, the bed covers at the hotel were a little too thin to our liking so... Maybe this could be improved.

Great location, close to the beach and to the bus stations. All the staff were very friendly and helpful. I enjoyed the breakfast. Wish it was mentioned that the sauna and steam room do not function because of the heat.

The wifi needs to be improved and the beds and furniture needs to be upgraded.

This is not a 4 star hotel, not.even.close. Staff terrinle service, youmg adults hotel with tons of.smoking, drinking & partying all hours of the night. Housekeeping horrible, spa is good if you.can get in there bye yourself. Hotel caters to young Danish & Spanish people

Air conditioner was really bad, the rum was much warme and air conditione was warm as well.

Literally as advertised, it's adult only although it's predominantly a German hotel for spring break and stag do's with a few English chucked in. The staff are all helpful and do speak various languages which always helps as my Spanish is not so good although I try. The hotel is about 10mins walk to the beach albeit it down a steep hill that's ok until you try to wall back up it! There's a spar shop a few steps away from the hotel to grab essentials you've forgotten or food when you've got the munchies. We stayed bed and breakfast so didn't really get to see what lunch or tea was going. The breakfast was plentiful and there was a lot of variety, tea and coffee was spot on, juice however was cheap and nasty tasting! They had continental breakfast and also a grill where they would would make omelettes and had full English too. They also had lactose free milk for allergies. Bedrooms were very tired looking, but for how long we spent in them we weren't too bothered. The rooms came with a FREE fridge so we could keep cool water etc. It does come with a safe at a cost of €4 a day (cash only) it was clean and the shower was fab, very powerful! The beds were very hard, not a problem for me but the hubby likes a soft bed! Extra pillows in the wardrobe. The only downside to the rooms was that the "air-conditioning" was near non existent! Almost forgot ladies pack a hairdryer as that one is neither use nor ornament 😂 The swimming pool.. It was full of floaters, not of the turd kin

The food for breakfast was great. The lobby was very nice as were the staff. The room that we stayed in was fraught with major issues. The air conditioning was not working when we arrived and through our stay. The floor was dirty, furniture in various state of significant aging or cracked leather/pleather of chairs etc. an additional cost for safe was required with a key to turn it on, the safe did not work even after battery was changed. The space and furniture were not comfortable especially since it was suppose to be ideal for 3 people. Hotel policy was that they were not responsible for stolen items from room. We had to carry all valuables with us wherever we went with concern for potential mugging.The hotel sits in an area that is the haven for young adults to party not necessarily ideal for families or those who wish for quieter nights especially when terrace door needed to be open for air circulation. It was a disappointment to say the least. I would not recommend.

Would have been nice for pool to be warmer and to have more of a variety of foods at dinner as not a lot was out and clearly labelled

I would say that the 4* classification is a bit over-rated, closer to reality would be 2 1/2 - 3*. Some quick fixes in the rooms would definitely increase the overall image (replace old furniture, overall refreshing the rooms). Good location and if you don't find something better at this price - I would recommend it. No parking available even though I found parking close to the hotel every night (not sure if it will be the case during summer).

to cold for pool or beach but plenty of places to eat and drink even though at end of feb. a lot of places were closed. great choice of food at breakfast. hotel above average by long shot.

Hi just back from Torre Azul after three nights in the hotel. The hotel's public areas are superb a really high class finish. The breakfast was probably one of the best you could expect anywhere it was amazing. Facilities at the hotel included a spa which was available for a very small nominal charge, the spa was excellent with spa pool. Saunas steam room & showers. Interaction with staff was very satisfactory. So far so good however there was a couple of bad points from our point of view, firstly no parking is available at hotel so you rely on on street parking. And the biggest issue which spoilt what was a lovely hotel is the noise in the rooms. Sound proofing was lacking you can hear a pin drop in adjacent rooms. Rowdy drunk in next room made loads of noise from 3am -5 on second night. And a couple making noise on the third night. This did spoil our experience at what was otherwise a lovely hotel. Looking at trip advisor were not the first to comment on this. Would we recommend this hotel yes we would but just be aware of the issues we mention.

Had a short stay here and I really enjoyed it. The spa is a great price and a nice resting space. I would only note the room was a little dusty and as I stayed out of season I couldn't get dinner in the allocated evening times. However that being said I'd stay here again and the hotel staff are so friendly. All in all a great hotel and I highly recommend.

Warm and friendly staff.. Breakfast was good.. Descent room for the price.. Good location close to the beach.. Descent amenities.. We would stay there again.

The hotel was very clean, lovely bedroom with a great sea view. Good varied menus daily with very good service from the staff at all times. There are two things to consider when booking this hotel. If you hire a car parking is such a pain there are cars everwhere and I mean everwhere, car parking under the hotel would have been such a huge bonus. The second thing to consider the guests who are mostly GERMANS, who are arrogant, LOUD Mouthed and unconsiderate. A German does not know how to speak but bark out all the time. Very loud/singing, music from their rooms mostly in the afternoons when most people tried to get their head down. The staff tried but needs to consider having these youths nearer the ground floor, not the top floor in order to know what is going on with them. To sum up lovely hotel, brilliant staff but be warned about the GERMANS. One thing I need to stress is don't believe most of the reviews which downs this hotel, go there like we did and you will be surprised how clean and well run the hotel is. My main concern was some of the guests.

however the area is very run downnot many English speaking guests

however the area is very run down not many English speaking guests

Hotel was just as described, the pool area is a little smaller than it looks but this wasnt a problem as we always got a sun bed. The room was spacious but the beds were hard and uncomfortable.

Hotel was just as described, the pool area is a little smaller than it looks but this wasn't a problem as we always got a sun bed. The room was spacious but the beds were hard and uncomfortable.

Hotel was clean, staff were friendly, welcoming and willing to help with any queries we had. Food was ok, we only had breakfast which was of an ok standard. Room was very clean and comfortable, perfect for our 3 night stay and very close to the shops and the beach, would stay here again if we were to revisit the area.

The hotel is very nice and located near the widest part of the Arenal beach (plenty of space). Staff was very attentive and polite. However, sound insulation is essentially non-existent. Most of the nights we were woken up by loud guests arriving (usually drunk) at 3-5am. We could even hear conversations through the walls. Breakfast is also somewhat monotonous: scrambled eggs, sausages, pancakes, basic bread, fruit and cold cuts. Every ... single... day.

Spa was great

Rated a 4 star hotel - definitely NOT a four star hotel.

Clean nice but noisy neighbors well located friendly staff nice food and pools

We stayed in a room with sa view in the upper floors, highly recommended. Hotel staff was very helpful at all times and the adults only is a plus. Wifi can be improved and is non existent in the pool area, that's the only critic.

Will not come back again. The room cleanliness is bad and the room is noisy especially early in the morning and at night.

The hotel itself, the friendly and helpful staff, and the food in the hotel were all great. The location is in a built up area, a few blocks from the beach, but this is to be expected for such a reasonably priced hotel in this area.

Very noisy from 8am Monday until 8pm so much so That We went out to avoid it.

Nice small hotel, not exactly traditional Spain but very clean with a mix of modern and classic decor.