Property is ideally situated within walking distance of shops and restaurants. It is located across the street from the beach. Warm and welcoming staff all around. Unfortunately however the wifi is very very weak, unless sitting in the lobby. Additionally, the bathroom and showers are in serious need of an upgrade. In all a very pleasant stay.

I stayed here in July with a friend. Our room was clean, well equipped, and had a balcony overlooking the pool. This hotel is well situated to walk to the beach (2 mins) where there are numerous options for beach clubs and chairs. You're also 5-10 mins walk to all of the great shops and restaurants in Naxos Town. There is a nice, large buffet breakfast, and the staff at the front desk are friendly and helpful (can book taxis, etc). My only small complaints are that the wifi is awful - inconsistent and slow - and the "Gym" is very old with extremely no frills 70s-era equipment. But both of these were of minimal issue since we were out most of the day on the beach or in the amazing restaurants! This hotel has everything you'd need to have a great base as you explore Naxos!

Staff were really lovely, hotel was spotlessly clean. A convenient walk into the centre but a lovely peaceful location which is what we wanted. Also next to the beach. We hope to come back sometime!

This was my first time in Crete. This is a great location. It's not in the middle of all the hustle and bustle of the city, but such a close walk to all of it. The rooms were modern and clean. The staff was all very friendly and helpful.

Great hotel.

Great location, best service & polite, knowledgeable staff who are more than willing to help make your stay even better. We will be coming back for sure.

Comfortable, clean rooms - ours was lower ground and while I didn’t pay for room with a view a bit more daylight would have been nice. Choice of two pools meant always able to find a seat and pool(in June) not crowded. Also nice to have beach so close while still easy walk into town

Very clean, beautiful and quiet. The pool was awesome! The staff were wonderful !

Rooms are very small but nice. Service is legit. Beach is half a block away.

Great location and stay. Superb concierge.

Very accommodating

A very relaxing and enjoyable stay at this property

The hotel was very nice the property was nice ..some empty lots around the hotel but overall still nice..within walking distance to restaurants and shops and the ferry..would definitely recommend the hotel.. the staff was very nice..no issues at all

What a beautiful property. The staff is very helpful and the rooms are great. A little small but Very clean and functional. The pool area is nice and it’s close to restaurants, shopping, beach and attractions. It’s walkable to the ferry if you don’t have a lot of luggage and it’s 90 degrees. Otherwise take a cab!! Wonderful place!

The property was nice and staff was kind and helpful. The WiFi was extremely weak and hardly worked. Tried all the available networks and at best was only able to achieve about 7 mb/s download speeds - pretty much useless. Other than the wifi issue, we very much enjoyed our stay!

Nice stay

Booked a room with Pool & Sea View - Pool was in the distance behind a tree. You had to step out of your room into the garden and take a right to see the Sea. Called the front desk to inquire but they nonchalantly said "You do have a view sir" Reminded me of an old fawlty towers episode. That's not a view from your room if you have to go hunting for it. Also felt like a kids resort at disney. Kids screaming and playing everywhere.

Would've been a 10/10 if they had better WIFI. Other than that Eleni was amazing, and everything was perfect. Would go back for sure.

The hotel is perfectly situated and very beautiful. The garden and trees make a nice atmosphere. The rooms are a bit small and the Wi-Fi does not work at all inside the room.

Best view in Chania

I liked the location, however room was small for four adults. There was one queen bed for two people and an uncomfortable futon for the other two people.

nice hotel friendly staff had a nice time

We enjoyed our stay very much at the galaxy hotel. The staff was very accommodating and pleasant.

Galaxy hotel is amazing! The rooms are so unique, clean, quite, and super spacious! Pool area is a quiet oasis with view of the ocean! Breakfast is fresh and plentiful. The staff are incredibly helpful and never feel bothered to help. The two working the pool bar are so nice and so eager to serve and make sure your comfortable. Naxos was our favourite island during our trip and part of that is because we stayed at Galaxy!

The perfect spot in Naxos. The hotel was beautiful, clean, well located. Great view of the sunset at the beach just a 1 minute walk from the poolside. Beautiful pool and gardens. The location is great just outside of the hubbub of the town with lots of restaurants and little stores just a two minute walk away. The port area just a five minute walk away is also lovely. Go see the sunset at the Portara!

Beautiful building very well maintained With excellent location close to the beach and nice restaurants 10 minutes walk to the town Very clean and spotless Customer service: Not the best/ not impressive The lady at the reception is little bit aggressive or have attitude issue towards people probably the way she approaches a customer is different House keeping: poor or almost nil They left the cups dirty and the bathroom as is Even the bed was nod done properly Breakfast: poor presentation Contains variety of options but all are from prepackaged or as if they were bought from a close super market Seating was limited and was made only for couples what a bout a group or family of 3or 4! Rooms: has no hard soap , conditioner or shower gel !!!! The have only shampoo and a glass bottle of liquid soap (We ended up going to the close market to buy the conditioner and soap) I felt Probably the manger needs to attend few seminars on hotel management, meal presentation and how to improve simple things It is a shame such a peaceful property with excellent location was looked after this way

Where to start… this hotel advertises a/c but they DO NOT have it. There’s a thermostat on the wall that serves no purpose other than to make you think the ac will start to work. Rooms are SUPER small as well. The biggest complaint we have is with the staff. My infant daughter was sleeping and we had her white noise sound machine playing for her. Apparently the walls are super thin because other guests complained about the “noise” coming from our room. The hotel front desk attendant decided that it would be appropriate to WALK IN UNANNOUNCED at 10pm on me and my wife, both of us totally naked, to ask us to turn down the volume. No knocking or phone call before just walking into our room unannounced and turning on lights. I went to the desk obviously irate and this man backed up his actions for the next 20 minutes. Apparently this hotel thinks it is appropriate to walk in on their guests at all hours of the night, unannounced and uninvited. Avoid this shady place at all costs.

I really loved everything about this Galaxy! My only hang up was that the light switch to bathroom was not in the intuitive place. Spacious clean, wonderful shower, the view was incredible and the staff super helpful. I spilled curry on a brand new white shirt and I sent for laundry (18 euro). Returned to me in less than 24hrs in perfect condition and it smelled nice as well.

Awesome property right on the beach, with a surprise included breakfast that was delicious. Would definitely stay there again!

I stayed at the Galaxy Hotel in Naxos for 2 nights with my partner and we absolutely loved it. We were pleasantly surprised with a room upgrade upon our arrival by the lovely staff at the front desk. The property was absolutely beautiful. The room was spacious, comfortable, and clean, and the bed/pillows were very comfortable! Breakfast was delicious as well with plenty of sweet and savoury options, all made fresh. The hotel was a short 10-15-minute walk from all the shops and restaurants we wanted to visit.

Upon checking in I was told I had to pay more money their front desk lady is like a sales person. The rooms are small. Very inconvenient we were given a room with a flight of stairs we had to go up and down with a stroller. The pool if you don’t get to the chairs in early morning there won’t be any. Would not recommend staying at this property.

Galaxy hotel was lovely. The staff changed our room for us after a mix up - we wanted a poolside room but as I asked for a ground floor room we got one with a balcony as the hotel is on different levels. But the pool was great for kids and beach so close. Would definitely recommend.