My biggest concern was the air conditioning. We stayed one night and could not get it to work properly or cool the room adequately so it was quite warm. Maybe the desk clerk could explain how to use it as it was very confusing. Also, upon showering we found that our soap dispenser was empty and had to ask for more at the desk. This is something housekeeping should check when getting a room ready. On the positive side, room was quite large, clean, modern and had great natural light.

Lovely hotel, great reception. Our standard double room was very small with the double bed against a wall. This meant that I had to climb over my husband to get out of bed. Not acceptable. I’m

Very comfortable and clean room just what was needed for a short city break. Staff were very pleasant and accommodating when we needed assistance. Great location with the tram and bus stops right outside which go into the city and to/from the airport. Also a short walk into the city with some great restaurants. Would definitely stay again if visiting.

Great property and very accommodating staff.

Efficient check in, helpful and pleasant staff, quiet clean room. Will stay again if ever in Basel.

Very helpful staff

Awesome

My room was excellent, very comfy bed and to my surprise two TVs

Great hotel close to the river and stores and restaurants-very nice area.Staff at the hotel are really nice.

Hotel-D is a nice small hotel in a very good location. It is walkable to all attractions in the old town. Staff all speak English and are friendly. Room was clean, but the hallways on each floor need to be redone (painting and carpet needs to be changed). I

I booked this hotel for a night prior to taking an Avalon river cruise. The hotel was clean and the bed was super comfortable. The room was a bit smaller and more dated than it appears in the photos, but it was still nice. Note -- some reviews stated that the wine was gratis -- it was not, I had to pay for it on checkout! The tram runs right below the window and so it was a bit noisy to keep the window open, but there are lots of trams in Basel, so any hotel would probably have the same issue. The front desk staff was super nice - the airlines ripped off one of my luggage wheels and they had good strapping tape and did there best to patch me up on Day One of my vacation! The location was close enough to the City Center to walk, but you do get the free tram/bus pass which is a nice option. I was a solo traveler and felt safe staying here. Would stay here again if I were in Basel for a short stop.

Clean, quiet and conveniently located.

Helpful staff. Well situated.

Extreme friendly and helpful staff. Rooms are very clean and the area is full of restaurants and shopping. Perfect choice.

It was very nice to stay in Hotel D, front desk staff are friendly, efficient and helpful. The room is big, bed is comfortable, room service is quick. Location is excellent. I have no hesitation to recommend it to others.

Great breakfast, nice room, convenient, helpful desk clerks

The front desk was so accommodating for us!

The hotel was perfect for me Staff provided tips for the nearby trams to see what I wanted Wonderful hotel!!

We stayed three nights before river cruise. Hotel was perfect.

Very nice hitel, beautiful room, close on everything I needed. Lovely people.,found breakfast a bit lower than other facilities. No big variety of food, poor choice of salami, often done dishes gone and nit available, too crowded.,Othereuse lovely

The hotel is very clean and comfortable. The staff are friendly and the breakfast is amazing!

Loved it!

Great central location. Staff very friendly and helpful.

Hotel D has a wonderful location. Our room was very clean. Our only issue is the room was very small and once we got our luggage in, there was not much space to move around. I would stay here again but upgrade to a larger room.

Simple but suitable accommodations at a reasonable price point. Helpful staff.

It was a nice hotel the staff very professional and pleasant, good space room , I will recommend it .

It as good but the room was too small for a 4-star hotel

The staff was excellent

It was in a great location and easy to get around to all the sights and many restaurants. It was clean and relatively comfortable. The only issue we noted was that some of the lights and electrical was not working very well.

Very friendly and helpful staff! Clean and great location for walking, taking buds or tram or viewing river! We loved it! Will definitely come back if we are ever again in Basel. Lots of close by restaurants.

Great choice for short stay in Basel. Central and good price n overall very nice place

The hotel was very clean. Staff were attentive. The location was super. Good value.