It was a nice place. Thank you.

Spider, bugs, low maintenance, dirty carpets, smelly peed spots on bed, didn't like it at all

This is very run down property that needs major updates It should be much cheaper

Room was comfortable and as advertised. Lacking exhaust fan in the bathroom & walls are thin as we woken up two straight nights by younger kids partying in room next to ours till 2am

The room was very basic. Nothing special for breakfast. The indoor pool and hot tub are very pleasant, perfect for young travelers.

The "breakfast" is coffee, juice, fruit, a muffin, and toast. I expected more. The place is very convenient to downtown Gananoque.

Was a nice place in the past but really run down now

The facility was not at all what we expected. The building was far from "resort" status. The buildings were old, run-down, and "tired." Some efforts had been made to upgrade the rooms, but most were just superficial. One could say, "They put lipstick on this pig!"

Beautiful property

Check the Ac before giving the room to someone

Ok

The room was dirty. Dried urine on the toilet seat...the tub was coated with a combination of hard water residue and human sweat...long black hairs in the bedsheets...stay away from here...

Ok

Everything was good.

Wow…there are no words. This hotel “resort” must have been lovely in its heyday but it is now run down and just dirty. Our room #52, was infested with cobwebs and spiders and black mold in the ceiling and bathroom. We had to ask 3 times and then threaten to leave before the guy got off his phone and came to take care of the spiders and webs. The bathroom faucet looks like it has never been cleaned and the paint was peeling in the tub. The bed was comfortable overall but the pillows were small and flat and the bed was slightly tilted down because of the uneven floors. I was terrified that there would be bedbugs so I didn’t sleep very well because of this. Thankfully there weren’t. Breakfast was simple but filled the void. Toast, muffins, yogurt, apples coffee, tea and juice. It was only $110 but I wouldn’t stay again. It needs a complete deep clean and Reno. Grounds could be beautiful with some tlc.

I wasn’t impressed by the appearance, did not seem very professional. Seems to be neglected. Staff is friendly, but service is scarce.

Just terrible. DO NOT LOOK AT PICTURES ON EXPEDIA AND THINK THIS IS WHAT YOU ARE GETTING. YOU ARE NOT. Completely run down, was in room ten minutes and felt like bugs were crawling on skin. Worse place I have ever stayed. Since we had prepaid we could not get refund. Was not even worth complaining at time because there was Nothing they could offer except a refund and that wasn't happening. Left and will never return. Pictures on Expedia are a lie.

The outside property is large, but needs cleaning and painting. Extra chairs and gazebo could be put to use if cleaning was maintained. All in all the location is close to downtown waterfront by car.

Fair stay, ok for one night.

Great little place for a stopby

The resort promised a spa that no longer existed. A bar that no longer existed. Breakfast was very basic. Long-term construction was taking place across the road, and in the road, outside. There was constant noise of digging and the beeping of vehicles backing up. The property shows signs of aging and neglect. The pool desperately needs work. The many boardwalks need maintenance (replacement of rotting boards) and repainting. There are clumps of grass growing though the tennis court. On a micro-level, upon registration I received an email inviting me to book a session in the spa that I subsequently found no longer exists. I asked for an external lamp to be replaced so I could read outside my room. That didn't happen. My next door neighbors talked and smoked until 1 am, so I couldn't sleep with my window open. At 7 am, they were at it again. The large pool enclosure, with a 60 ft pool, was still limited to 10 people - likely a COVID-era limitation that has never ben updated. In all, a combination of problems. The property is run-down. Between the property and Expedia there is a breakdown in communication, or responsibility, such that a case could be made for misrepresentation, or false advertising. And the property fails to communicate, or uphold, appropriate behaviour among its guests. I will not return to or recommend this property.

Nice & quiet. Will b back.

We booked 2 rooms because we where 4. When we got there, was given only one key. Told them we had reserved 2. They gave me another key but the two rooms were far apart and not even in the same building. Asked why and they said they were 2 different rooms which we reiterate that we had booked 2 rooms that were the same (2 twin beds in each). We got one with twin beds and one with 2 double beds. Go figure that one. Said to come back because he needed to speak to another person which was coming in later. We did go back and was told they couldn't do anything. We were told that it was Expedia's fault and not theirs. Staff were not very friendly and not understanding our situation. What would have happened if we were 2 adults and 2 teens. Can you imagine having rooms far apart? The staff never smiled. Also, one of the room, the coffee machine wasn't even plug and no outlet to plug it. The only accessible outlet was near the bed and the top part was coming out of the wall and the bottom was all black. Not very safe. Also, we had to take cover of toilet because when you flushed, the water wasn't filling. We had to push on the top of the mechanism for the water to fill. Did not understand why the indoor pool was closing at 16:00???

Great experience as always. 6yrs in a row.

Very dated property. The reception area smells like carpet that hasn't been changed since the 1970s. But the rooms are fine and the property allows dogs for a reasonable surcharge.

Nothing negative to say. Affordable prices. Location is good close to many places staff is very friendly and courteaous. Comfortable bed, rooms are clean. Cozy quiet area. Would definitely go bad.

We had to leave as we found a bedbug crawling on one of the children at night and when we checked the mattresses, found remnants of bedbugs in the mattress

This is a quiet motel on a large property. It has both indoor and outdoor pools which i didnt use. There is also a breakfast included from 8-930am. But its really not good. It consists of only carbs. The only choices are toast, cold cereal, and small chocolate chip muffins. There is also apples and individual yogurts. But no eggs, meat, no other options. This really could use improvement. Most other places have at least scrambled eggs or boiled eggs and a meat option. Otherwise its a simple quiet highway side motel.

Despite being dated (although nostalgic in a good way), the rooms were clean and the staff very friendly. Breakfast was light but in line with the value pricing. In all a great choice for those on a budget.

We stayed in a room with 3 beds for 6 people. Everything is good.

No, everything was fine

Went there with mom and friend. It looks like its an under-run but clean enough. Had a fun pool. Terrible cheap continental breakfast