Beautiful hotel, very nice staff, amazing food, but we could not sleep AT ALL two of the three nights we spent there. We have a toddler, so we really appreciate our quiet hours of rest at night. Our room was on the 5th floor facing the street and we woke up many times, at 2 AM, 4 AM, 5 AM and couldn't go back to sleep. It was so frustrating. Drunk people were screaming, arguing and reeving engines non-stop. It was like their were in our rooms. They should revise their policy and put families in quieter rooms and maybe single people who party closer to the commotion? I was really disappointed because the hotel is not cheap. I'm going back to work and I couldn't rest at all.

Overall the hotel is a nice facility, very clean rooms and friendly, helpful staff!

Great hotel!

Staff were amazing - quality of lighting and general decoration is off the scale good for ambience - best hotel we’ve stayed at in many years! Staff went out of their way to help with anything and everything - which we really appreciated!

Great vibe. Beautiful & comfy rooms. Can’t wait to come back.

The front door and desk staff are courteous and friendly. They are responsive and helpful. The terrace queen room was lovely, and the terrace was fabulous. The aesthetic is very European. The terrace door does not lock and needed the repair man to get to to close properly. The repair man came promptly. Unfortunately, there is a female bartender (tall, thin, light brown hair), who’s attitude needs an adjustment. We went to the bar our 1st night to get a drink and she seemed bothered when I asked a question about a drink. Her responses were short and rude. She needs a hospitality lesson. We left the bar without ordering and did not go back for our stay. We deducted a star for this.

Was impressed by the staff and hotel. Tons of things included that would normally be charged for in other hotels and no 'resort fee' which is nice. Area is noisy especially if you face onto Ludlow St, but lots of great bars, restaurants and shopping in the area. Close to the Tenement and New Museums.

Great hotel, convenient location and staff wonderful.

Everything was wonderful, the room was great, service was amazing and the lounge was fantastic. Close to several amenities and tourist attractions. Hope to come back again.

Love this hotel! Always great.

Lovely place, super convenient area and I loved the ambiance of the hotel. Staff was super friendly too

Simple outside but classy inside.

Our first time at The Ludlow, we absolutely loved it and would definitely return. So many hotel choices in NYC that it’s overwhelming. I did a lot of research and one reason we chose Ludlow because of bed sizes, so many NYC rooms have 2 full beds (not queens) which is not comfortable for a family of 4. We chose the room with king bed and separate queen bed which worked perfectly for bringing our daughters. A little bit of a splurge for us but less expensive than two rooms and the high quality finishes and big beds made it worth it. Friendly staff upon check in, lovely property with timeless design. Our room was fantastic, not huge but for NY actually roomy. Gorgeous large bathroom, real brass fixtures and quality amenities. Beds were so comfortable and luxe linens. House keeping did a great job and we appreciated coming back to a tidy room when we were out exploring all day. Great location for us, a lot to walk to and a nearby subway. I enjoyed being in the lower east side, still feels very old NY and not corporate. You can’t beat being across the street from Katz deli! Oh yeah great high end small gym too. We will be back for sure!

We were very happy with the staff and accommodations from check-in to check-out. Our visits are several throughout each year and we discussed using them as our first choice for each stay. The convenience to family and everything we need is exactly what makes each visit stress free.

Efficient staff, good air conditioning, quiet, very pleasant lobby.

Absolutely lovely experience, all around. Would come back ANY DAY.

Every time I visit the Ludlow my expectations are exceeded. The staff are friendly and helpful, the food is top notch for those nights you want to eat in, and the rooms are luxurious. Highly recommended for exploring the East Village and beyond.

Great room, staff and location.

Very cozy and beautiful hotel

The Ludlow was an exceptional hotel! From the moment we entered the lobby we were completely enthralled by the chic decor, cleanliness, and staff! The front desk attendants were top notch and so incredibly friendly! We’ll be back!

Great decor, friendly staff, fantastic location.

Close to a lively neighbourhood

Great sized room in NYC. My husband and I stayed in the king room, which was beautifully appointed and very comfortable. It had a nice seating area. There was not much storage, especially in the bathroom, but the size of the room made up for it. The area was vibrant and the staff were friendly. I would stay at the Ludlow again and would recommend it to others.

AMAZING hotel. An oasis at the end/beginning of each day. Service was incredible. Highly recommend!

Very nice hotel, room was larger than expected. the bar lobby had a great ambiance

I would like to know how I can start the refund process It was completely different online to in real life The staff were not helpful or warm I left immediately because I felt unsafe & it was not a fair and reasonable representation of the online advertising

The Best part was the customer service we received from Jonathon! He was so personable! Everything was Great with hotel. The restaurant Dirty French was not great. First day sat there for 20 min and decided we would just leave. Second day ordeted breakfast. No silverwear brought up. No cream for coffee and incomplete order no bacon. I called it was 40 min then they showed up with just bacon.

The Ludlow staff was amazing? My room was perfection, and the location was close to all my favorite New York spots. I will definitely be returning.

Rooms are a little small for the price, but staff are very helpful and transport links are extensive

Hotel was cool.

Restaurant next door has too much riff raff

The staff and hotel were amazing. I can’t thank them enough for making this stay very special. It was everything I was aiming for and will definitely be back. Thank you Ludlow team.