The stay was really good. Their restaurant that serves Chinese food was amazing. One of the best we had. Their is a big mall nearby and the airport is fairly close.

Loved it! Staff was excellent! Very friendly & helpful. Great Breakfast. Extremely Clean room.

Excellent hotel - both quality of rooms and service. Very good and sumptuous breakfast. We really enjoyed our stay here. Special mention to the friendly and helpful staff. Highly recommend staying here.

This is a gem. Absolutely love this hotel. Staff is exceptional. There is a gentleman receptionist named Jorge who is hands down amazing hospitality. Breakfast is amazing. Restaurant has a delicious menu. Gym facility is top notch with a great view. Will stay here again in a heartbeat.

The hotel was delightful and the staff was outstanding. The breakfasts were excellent. The only suggestion would be to upgrade the TV. And the cable. I would recommend this hotel to snyone looking to visit Costa Rica Glenn

All the ataff are very helpful

Convenient location, friendly staff and nice view of the Arenal Volcano. Love the heated and non heated pools. Breakfast was good. We had some minor issues but management solved it in a timely manner. The massive gift shop attached to the hotel got some great souvenirs. Would recommend this hotel.

Clean, friendly staff, close to airport

The hotel was good, it's very far from San Jose most popular places.

Helpful staff. Convenient to U.S embassy

Very nice hotel, rooms were beautiful and comfortable. Coffee in rooms needs improvement. Great location, especially for the U.S, Embassy.

They gave me a room without a window when ı arrived. I had breathing problems during the night as there was no air in the room and ı could not sleep at all. The owner of the hotel changed my room the next day but she had my credit card copied on my first check in. Sye said every hotel does in the country but was not true. She blocked my credit card when ı wanted to buy one more night on hotels.Com. She wanted me to pay more than on hotels.com. She was not kind enough to compensate on my first night. She was not fair. I will not recommend this to anyone as the owner is a way far from human politeness and human connection. She had poverty consciousness and making more than making her quests stay comfortable. The staff was excellent but they had nothing to do with the policy of the management. I appreciate the receptionist jorhe to help me and alş other staff, they were kind and sincere.

The hotel was very nice and clean, and well maintained. The only drawback was that they lock the hotel doors at night and the front desk isn't always staffed, so guests may become locked inside the hotel. This isn't safe, and would be illegal in many other countries.

Place was immaculate! Beds were good, the Japanese restaurant in the hotel was delicious and people so nice .

Cleans rooms! Very attentive staff!

Great location

TBD

We had a room which is their least ...nice, but it's ok because we brought our 2 kids, we looked like street people when we showed up 😄. Their kitchen had fresh coffee at 5am, for that i should have given 5 stars across the board.

Place was very nice and modern

Friendly staff, always willing to give advice and suggestions. Clean and professional environment. Definitely worth the visit. Easy and secure parking.

Beautiful hotel, I love the decoration since we arrive, in every space it has a decoration with good taste, amazing breakfast (the best Gallo Pinto rice ) and very attentive staff. Definitely will come back again!

Noise insulation in rooms was excellent

Perfect spot nice and clean friendly staff

Hotel pre picked us to have a double bed even though we were a couple and wouldn't switch our rooms even though there were open queen rooms.

Great hotel with excellent breakfast. Suggest the hotel offer its guests a bottle of water when checking-in.

We were super pleased with this stay. The facilities are very interesting and appealing particularly at this location so near San Jose City. The employees are great and front desk went above and beyond in securing us a reservation to a highly rated restaurant. Having a parking area was the cherry on top!

staff was very friendly and helpful for excursions and transportation advice

Great staff, accommodating and beautiful oasis in the middle of the city

Convenient location and great modern styling. Very helpful staff. I would definitely stay here again.

The service of the staff is excellent. Any issues arise, they will help. The only negative is the location. It is far away from downtown in the suburb. Some tours would not come to the hotel to pick us up. Whenever we went to downtown for a tour, the taxi ride will be a little expensive. But we would not complain as downtown San Jose is not a safe place to stay. As for this hotel, it is very safe to walk around during day time but not recommended by the staff to walk after dark..

different look

Quick check-in. Modern , clean hotel. Parking a bit tricky to find. There was no hot water but hey I'm Canadian so no big deal.