There was a strong unpleasant odor in the entrance and hallway. Only one large towel per room, there were two of us.

Convenient, updated, clean except the carpet, good lactation, reasonable price , super at this price.

Great. Only con. is checkout is 11am instead of the 12pm advertised

Area was very dirty specifically parking lot elevator and walk to hotel is disgusting and stinky. Note parking is 7 euros per night for 8 hours plus you pay extra hours during the day which can be approx between 7-13 euros as discounted rate is .90 per hour. Rooms are nice. We changed our room as there was strong smoking smell in the room assigned. Breakfast was ok

Enjoyed the 3 nights in this hotel a lot! The staff were all very kind and helpful. The breakfast was quite adequate, and the outdoor patio was a nice feature. The hotel is well situated near many many restaurants with other services, like a pharmacy, close by. The room we were given, 102, was very near the reception and breakfast area, so there was noise from there that we didn't like. My big complaint about this hotel is it advertises parking for 7 EUR a night, but fails to mention that you pay additionally for all of the daytime hours! So we ended up paying much more for parking than I had expected. If I had known this ahead of time I would have considered a different hotel. However, it was otherwise a very good stay, and I'd recommend this hotel if the paid parking issue doesn't bother you...

It was a great pleasure staying here. I promise to use you again

Poor signage or direction from airport

The hotel is close the gare. It takes 25 mins to Geneva. It is clean. The breakfast is good.

From allowing us to check in early (only by 20 minutes but who's counting) to supplying us with an extra pillow and any other little requests the staff were faultless! The room itself was a good size and had things placed in reasonable places. The supplied shower gel/shampoo isn't the best but that's personal preference let's be honest... The bathroom is decent other than the shaver socket isn't in the best place relative to the mirror (looking at the mirror it is behind you, close but behind you none the less) and the grout in the shower would benefit from a good dose of love above the usual clean it gets (nothing mouldy just stains from regular use). Housekeeping can come round a bit early if you're planning a lie in so you're do not disturb sign is essential for a later rise. The hotel is well located for access to the railway station and is only a short walk from the 17 tram. There is also a good choice of food within 5 minutes walk. All in all would stay again!

Very good hotel given its price and location. For any one who want to visit Geneva and surrounding areas, this is an excellent pick.

Room is not bed, everything is basic but it’s good enough for staying few nights. Since there’s a dining area downstairs, it was very noisy all the time.

It is a clean hotel, no issues there. We had an issue with a shower, as it was just a shower head with no wall attachment, we asked for it to be fixed or to move rooms but we just got told to use our hands to wash and that they would have to clean the room if we moved (not our issue), they also knew the shower was broken. Obviously not the right response and it was handled unprofessionally. We then came back later on in the day to find our hotel door open and unlocked with no one in attendance. After entering the room a few minutes later a plumber came into the room and was fixing the shower. We had no prior warning that anyone was entering the room etc (a phone call would have been good). The following morning we went back to reception and said that the way it was handled was unprofessional and we felt we had been treated very poorly as we had to ask multiple times for something that we had paid for. The shower temperature was now barely warm at a push and we were still in the same room. We asked for some compensation, where none was given. I asked to write a formal complaint and the receptionist said it would go to her and nothing would be done. On our last night at around 7pm of our 3 night stay, they had a change of heart and decided to move our room and offer complementary breakfast (after we had contacted hotels.com). In my opinion this was too little too late. That should have been done on the first day, after we complained no more than an hour of being in the hotel.

Clean and very reasonable price.

Everything was average nothing special about the stay ..most positive points are the food and the location

Hotel was great! Definitely worth the price, beds are too

Nice location, quiet and clean.

Decent enough family hotel, co venient to town centre and facilties.

It was a decent family hotel and it satisfied our needs.

Easy to find. Offers relatively large rooms for decent prices. Variety of food at continental breakfast for good value. New property but feels little old at times. Limited amenities, but it’s fine. Off site parking for €7 per night. Maybe will stay here again if trying to find property for good price near Geneva.

it was very difficult to get into this hotel. We are driving and there is one small car pull out space to go in and register. Many trips around the block waiting for a car to exit the space. Very busy roads and construction right outside the window. When entering the hotel on the ground floor you are in a lobby with no signage to tell you to go up to 1st floor. There is notice in the elevator but very frustrating. Confusing to say the least. The rooms are adequate in size and cleanliness. Price is under $100 for the room and breakfast so budget friendly.

Really appreciated the comfort of the room and bed, the modern decor and fixtures, the cleanliness and great service. I was able to check in early and the hotel is located right outside direct transit into Geneva.

Really clean place, lots of restaurants and shops nearby to walk around and explore

Good!! It’s a bit difficult to get to Geneva though, bus 69 takes quite a long time and it’s impossibld to call an Uber to this side of the border.

Absolutely horrible neighborhood. Was questioning whether to even stay in this hotel or just find another. Would never come back to the city again

Very clean and functional. But no soap in shower and had to use extra towel as room seemed to be set up for single occupant.

THE property is good,the staff is terrible not interested in providing any hospitality service. The staff is poorly trained,wakes you up at any time without warning,is pushy as expects an immediate payment for any extras as different from the usual check out time. Breaks basic hospitality rules.

Competitively priced and very clean with few frills. In the broad style of an Ibis. Excellent located for transport to central Geneva - the high-frequency 61 bus stops right outside. Annemasse has some good restaurants. I recommend L'Alsacienne in Place de l'Hotel de Ville in particular (it has superb fish and it is also friendly to lone guests).

Super convenient hotel if you want to visit Geneva and try to save some money. It's a 30 min ride in bus to go from and to Geneva, and the bus stops just in front of the hotel.

Hotel was ok, bed was comfy, and staff were friendly. Air con worked well. Pillows were not good though and I did not sleep well. The breakfast area was chaos in the morning. The surrounding area is run down, but is being done up. Not sure where you would leave a car if you were in one, as the hotel itself did not have any obvious parking.

Good location with easy public transport to Geneva railway station and city center.

The staff were outstanding, friendly and very helpful. There is only 1 minor criticism: Lack of an accessible ice machine. Never stayed in a hotel before where there wasn't at least 1 ice machine available to guests. The staff were more than gracious in providing a little ice every night, so I wouldn't let this keep from staying there again.

Great place. Far from center, approx. 60 mins ride, but they have a great transport system. Suggest download their transit app before arrival to Switzerland, that way you can plan your air fare times. Much cheaper to take the transit than the taxi, but transit doesn't run overnight. Excellent staff. Buy your transit tickets at the front desk is easier. One ticket can take you all the way from Annemase to city center without paying different tickets, which will end up costing you more. Most importantly, Annemase is located close to France, so be ready to speak some French and they use EURS $$ in Annemase area. Bring more EURS than Swiss Franc. I didn't use much Swiss Franc really as a tourist. Very nice hotel. I enjoyed the stay.