The hotel is very nice with one with nature. But the room are old and very beat up. The service was good and quick. But the rooms where out dated. The bed sheets where dirty when be got there and we let them know and they quickly change them. During the night the ac turn on by it self and would not turn off and they sent the maintenance personal quickly to fix it... We were bitten my a bug during the night felt it was bed bugs but could not find it.

Location, service was great

Hotel was at a good location and very accessible to Salon Luxemburg where our venue was at but room was not as expected. Had more of a motel feel than a hotel. Staff was very nice though so made the stay pleasant.

Llegar al hotel Los Tres Rios es muy facil, se encuentra en buena zona y conveniente ya sea para entrar o salir de la ciudad si es que vaz de paso. El personal necesita entrenamiento hacerca del servicio a clientes, no es muy amable y sus respuestas son agresivas, tuvimos que llamar mas de una vez a la recepcion para que enviaran a un tecnico a que restableciera el televisor ya que este mostraba no señal disponible. En el restaurant las meseras se ocupaban mas de saber hacerca de las posadas que en recibirnos en la recepcion y atendernos en las mesas, el restaurant se lleno de pronto y para tener una segunda taza de cafe y un baso con agua demoraron mas de 10 minutos. Una clienta en la mesa de al lado se quejo de no tener pan en su mesa y al traerselo tuvo que pedir que le cambiaran la canasta ya que venia pan mordido/partido. A pesar de el hotel no estar muy ocupado, nos asignaron una habitacion hasta el fondo, de las 10 habitaciones en nuestra seccion solo 2 estaban ocupadas, no fue una inconveniencia ya que llevabamos carro pero la caminata al restaurante fue un poco larga y pudimos notar que habia varias habitaciones disponibles. Reservamos este hotel porque nuestros familiares lo recomendaron ampliamente con buenas espectativas sin embargo no vimos nada que superara esas espectativas. La proxima vez que visitemos Culiacan no nos hospedaremos en este hotel para comprobar si el servicio a clientes mejora o es igual en toda la ciudad.

No hot water property needs updated

Nunca me salió agua caliente en los tres dias que estuve hospedada, lo reporte varias veces y nunca me resolvieron nada, la televisión tampoco nunca prendió, lo demás estuvo bien excepto por un día en la mañana que se realizó una boda y empezaron con un ruidajero desde temprano en la mañana y ya no dejaron descansar

Muy comodo, centrico, bonito y barato. Los cuartos un poco viejos pero espaciosos con muy buen aire acondicionado. El restaurant muy rico. Recomendado.

Okay

Extremely dirty it looks like they don’t wash the sheets there was booger’s on the wall there was no hot water it just overall looks like it needs a renovation also they lights kept going off and the tv didn’t work

Very nice place to rest, has great patio area

Very close to the more excellent restaurants in Culiacan

Room was bit smelly, Bed sheets were bad and pillows,

Very comfortable after a long day's drive. The staff were friendly and accomodating.

Sobre todo gracias a Kevin que fue tan atento y amable un 10, de lo contrario en el restaurante las meseras son despotas y rudas no tienen nada de amabilidad y estan de mal humor. Excepto el unico mesero que vi fue quien nos atendio y hizo lo mejor que pudo apesar de que la comida se tarda demasiado pero esta muy buena, creo que hace falta ayuda. Las de recepcion un poco indiferentes un ambiente hostil. Las instalaciones super nice.

property is big and nice rooms are ok needs more furniture in good condition

It was so nice and relaxing. The Food OMG! Tamales de elote,hamburgers, enchiladas, cafe de holla las crepas. We ate all of that and they were all DELICIOUS!!!

It's a nice place.

Beautiful property. Friendly service. TERRIBLE food for the price. Would have been nice to have more than two towels - for example two wash cloths and two hand towels for the price. Pillows were rocks. A small refrigerator in the room for the price would have been nice.

Huge areas with grass and paths. It is dog friendly so if you bring a dog its really an ideal location. Especially in the middle of a city

Staff very nice and great food at the restaurants they have at the hotel.

Great service. Very fast room service. It was cloudy but the pool was good enough for the kids. PET FRIENDLY! We only hear about ir upon arrival. :(

The place was very well manicured. Rooms comfortable. We stayed during the pandemic so restaurant was closed after 3. But you could order room service. Convenient location.

Great!

It’s a nice hotel and staff very nice. Restaurant at the hotel the food is good.

For us it was a great place to stay. Good service, great comfort, beautiful place and very private!

Pretty tired. No Microwave or fridge or coffeee maker. Virtually no outlets in room. Nice pool and grounds

The staff was exceptional. Beautiful grounds. Good restaurant.this place had everything we needed.

Staying at this hotel feels like living in someone's home. Rooms are excellent, lovely garden, great place for events, and fantastic food.

We had left some items and they said no.beds are soft ..if you like that

This place was amazing. Very helpful, very nice people. The scenery was gorgeous. I'm going to stay there every time I go back to Culiacán. The pool was beautiful too. Thank you all so much for the enjoyable stay.

Location was great! Close to everything. The exterior is like a garden and the pool is beautiful. The rooms are okay. The only issue was that some towels were dirty but the staff quickly replaced them. I’d stay here again.

Large, nice rooms and lovely gardens. Disturbed that they had 2 lovely Macaws with NO toys and no proper perches. What a shame- macaws are very intelligent and social animals, and need interaction and toys to stimulate them and wood to chew on, as well as proper perches so they don't get sores on their claws.I hope they consider giving those lovely animals proper care. I know animals are treated different in different places, but this was quite upsetting, as they were more of decoration.