The correspondence was excellent, The location was extremely convenient to the train station (and wine tasting). And the service and breakfast were Exceptional !! The only thing that could made this better if it was on the 1st Floor ! But, we knew it was not and we were Very Happy with everything!

A lovely place, out of the noise but walkable to everywhere we wanted to go, including the train station. There is no lift, so you have to carry luggage up three floors. Breakfast was lovely and the room was fantastic.

Not a hotel in the traditional sense with a lounge, lobby, reception, bar etc. but they do what they do very well. Communications were excellent and the room was clean and comfortable. It's very well located, right by the station and only 5 minutes walk to the main part of the city. There's also a good collection of cafes, snack bars and shops just down from the hotel. The breakfast arrangement is a bit quirky but, again, well managed and perfectly good. Would certainly stay here again if we ever return to Sorrento.

Great location and deal. Many shops and restaurants around. Great at communicating check in information prior to arriving, and available to help us as we had some trouble initially finding the spot. However, our room smelled of humidity and some areas were dusty. Pics are a little misleading and look like an ai version of the room.

Had a great stay in Sorrento and at the hotel. Good instructions on how to access the building and room. It is unmanned and you pick up the keys yourself. Good location with good walking distance to the center, train station and harbor. Quiet building on a back street. Near instant text response when we had questions. Ordering breakfast was very easy (you order on the previous day). Delivered to the room with a knock. Nothing special but absolutely good enough!

Convenient location. Close to center. Easy to get to.

Great spot!

Hotels.com should clearly state which property is a hotel and which is a B&B or other type of property. Their location and service with breakfast was great. The first issue was there are no elevators for an apartment on the 4th floor. There is a longish walk from the street with luggage to get to the building and then climbing four floors. The stairs are dark at night making it harder. The second issue that we had was the inadequate air conditioning. The machine whirred but didn’t cool. In photos there was a balcony, but our room had two windows that were shuttered close not affording any natural light.