I have stayed in this property several times and have always recommended but there was deterioration in service levels during my recent stay. Check in was slow as they insisted on using different card details and only when I insisted on the specific card I was using did they agree finally. When I checked into room one of the lights in the room was broken. I had to request for an iron that did arrive promptly and then I was rung by reception to move my car!! I had no car and walked to the hotel!! When I was checking out they looked for £100 for an extra person!! I Insisted there was no “guests” to the room and when I resisted the check our person made a call to someone and discovered this related to someone else and not my room but never even apologied!! Overall this is a really good hotel but my recent experience was disappointing.

Nice, easy, quiet, convenient and friendly. Traveled with family... rooms were great (we had a family suite). plenty of room and very comfortable bed.

We stayed here as we do every year for our family weekend to London- myself wife and two year old and are always so pleased- the hotel is immaculate, the staff can’t do enough for you and the rooms are impeccable, spotless very comfortable beds and not mention the baths with built in televisions as an added treat are fantastic - not to mention that it sits close to major train and bus hubs so getting around town from anywhere is a doddle, we will be back next year thanks again!

Staff were all Happy and welcoming.. we were interested in the history of the hotel and the staff gave us a tour. Really enjoyed my atay and will book again for the weekend next time as i would like to explore everything inside the hotel. Bowling, cinema spa ect. X

The staff were very accommodating and helpful, however I was charged for asking for an iron for the room which normally would not be an additional charge. I was also put in a room that was next to a very noisy street so hardly was able to get any sleep.

Honestly I wish I could rate this hotel more but when there is NOOOO service my whole stay then sorry but a maximum of 2 it gets. Also the bowling costs are slightly hard to find just to be told it's £45 for an alley with max 6 people. If we had 6 people .. cool but we had 2. £22.50 for bowling .... also after midnight you have to ring for someone to open the doors which took forever. We were literally pressing the buzzer for about a good 5-10 mins. Also the rooms lack lustre but hey. In the heart of Hoxton and Shoreditch I guess that part is okay. Would I stay again nope but I would say there's definitely worse places. Also the staff were nice and gave us a later check out which was kind!!

We had a great stay at The Courthouse for my 50th birthday weekend. Staff were friendly and helpful. Good location, around 5 min walk to nearest tube station. Although area is noisy with bars and tube line, the room was extremely quiet, no street noise. The roof terrace was lovely and service was great. Only cons were, tea bags and biscuits not replenished day prior to checking out. Would of loved a tea after waking. Also dirty cups were not replaced and bins not emptied. Car park was full each day so had a find a parking spot nearby. Maybe a good idea to ring ahead and try to secure a spot. Booked a suite through a booking site not direct with hotel, and was not placed in a suite. Staff explained there was limited space to fit an additional bed. They did let us see another suite and room however we did decided to stay where we were due to the space. Booking site should not allow booking of suite if an additional bed is not a good fit. Overall great experience however I would say this is a good 4 star hotel not 5 star.

The spa facilities need some attention .. showers broken, soap dispensers inadequate, all needs some love and attention.. grubby around the edges.

This stay was to celebrate our wedding anniversary, reviews were mixed but we took a punt on staying here for the rooftop bar and pool. Had we known Bayern Munich were staying here and had pre-booked all the public spaces we would have opted for elsewhere - not even at check-in were we advised we couldn’t do anything in the hotel. However fun it was seeing the odd Bayern player, this didn’t take away from a disappointing stay and very rude staff who refused to understand why we were annoyed at the lack of access to the rooftop bar etc, the management preferred an argument with my wife and I in front of their VIPs rather than just understand our disappointment. The Manager, who was opting to argue the toss over every element of our complaint, offered a 25% refund on our stay, after we rejected the original offer of free bowling (😆), however this has not been credited to our bank account via the hotel nor Hotels.com so I now wonder if this was offered to silence us in front of Bayern. I’m a lover of world football so was excited about the prospect of sharing a hotel with Bayern, however we will opt for somewhere else next time we’re in Shoreditch ☹️

Room was lovely and a great location, and check-in staff were very helpful! Unfortunately during the night the kettle provided caused an electrical fault, I assume it hadn't been safety tested, this left us with no lighting and Aircon on a very hot night! We were eventually moved to another room, with less facilities than our original room, having to pack our cases and move in the dark. No apology was provided from staff, despite us being put in an unsafe position and having a bad night's sleep due to the late night room change.

Strange place but good one with public transport easy..

Good hotel in centre of lively Shoreditch. Great fooftop bar which closed at 10pm which was a bit strange for a Saturday night in one of London’s liveliest areas. Staff were great but we were surprised how quiet the hotel was. Would use again for sure.

The rooms are in a new built block behind the old court building. Note that the stairs at the entrance will make it difficult for people with a mobility issue. Staff were all very welcoming. There is a roof top bar which is a little under styled but great views. The downstairs bar is a little dated and also under used. Room was quiet and good air con. Bathroom toiletries were generic. Biscuits and water in the room for free is always appreciated. Check in is 3pm and check out is 11am, hotel receptionist was very kind when I had overstayed until noon but please normalise 2pm check in and noon check out - this seems to be a carryover from the pandemic. Local area is full of great restaurants (Nest, TT Liqour, FWD:Coffee, Plates etc) and fantastic graffiti art.

Fantastic hotel with really friendly staff. It’s also in a great location with a tube station 5 mins away.

The hotel staff were very helpful when we dropped our luggage hours before check in. The hotel had a calm and grand feeling. The room was so spacious and some of the fluffiest towels in any hotel I've ever been to. The bed was big and the pillows were so comfy. Blinds created a full blackout experience, which is great to help reduce the effects of the night before. Would definitely recommend and return! Went on the rooftop bar which was very quaint and had some lovely picture opportunities.

Beautiful heritage building. Plenty of space, friendly people. Breakfast was average for the type of hotel, I’d say 3 star. Bedrooms and whole decor is a little out of alignment with the grand architecture, but it’s clean. The area of London is grimy and uncared for.

The room was a good size for London and the bathroom was nice. However some of the furniture was tired and the little extras (toiletries, tea and coffee etc) did not match the hotel's 5 star rating. The customer service was also somewhat lacking for a 5 star hotel: nothing major, but just not what you'd expect.

Came for my birthday, overall great time only “issues” were some cobwebs and stains in the bathroom and a damp almost dirty mop smell in the furthest area of the pool but nothing bad enough to stop me from returning

Sure, here's a draft for your review: --- I recently stayed at Courthouse Hotel Shoreditch which boasts a nice location and a scenic rooftop bar that was a definite plus. However, my experience with the service left much to be desired. The staff seemed disengaged and not particularly welcoming, often appearing indifferent towards guests. There was a noticeable lack of attention and enthusiasm, which made the stay feel quite average. The rooftop bar, while a highlight, unfortunately closed at 22:00, which was a bit disappointing. Overall, the hotel itself was fairly good but lacked a touch of the warmth and pride. It's a decent place if you're looking for a good location with nice restaurants nearby, but don't expect exceptional service or a particularly welcoming atmosphere.

I paid a premium for this hotel (nearly 400 gbp) for the night as wanted to get something a little nicer than my regular weekly london hotel. It wasn’t terrible - the bed was comfy enough and generally things worked, but it’s definitely not worth almost 400 quid for the night. The other furniture was pretty tatty, marks on the walls, generally pretty run down. Like other guests, my tv didn’t work at first and I had to call someone to fix - they came very quickly. The whole thing felt like it needed a bit of an overhaul and update. I wouldn’t rule out staying there again but only if it was half the price. It all felt a bit depressing!

What an amazing hotel and service. First time as a couple we stayed at this hotel. You have everything under one roof, like bowling alley, indoor swimming pool, sauna, steam room, jacuzzi, cinema room and rooftop terrace! Perfect for couples, families or a weekend away with friends. All restaurants and bars are walking distance from the hotel. Got to give it a try! Would like to thank Edward and the indian hotel manager (apologies, we didn't get the name) for making our Anniversary weekend so special! We are looking forward to staying with you again very soon! Best regards, Kalsi

Lovely hotel good location - issues with shower pressure and tv - the latter was fixed. Second time I have stayed first was excellent. Would come again.

The hotel is a good three star hotel, and with a stretch could be a barely passing four star one but it certainly in not a five star hotel as claimed. With that said the people were friendly and the bed sleep able, although too soft.

Hotel was clean and well presented. Beds were extremely comfortable. The hotel would have been out of our budget normally but our apartment booking with VRBO did not exist on their site, so they have us a choice of hotels to stay for 1 night. The hotel was much further away from where we thought and the breakfast was not included... So we invited a lot of extras costs. It did feel like the hotel was under occupied.... Like no one in the bar. If I'd been paying for the hotel I would have pointed out a couple of maintenance issues...toilet over running and tap leaking. Leak spring through on the bathroom ceiling. I'm perhaps being overly criticizing as it wasn't the mini break I'd planned as staying in a hotel with family was not ideal when we wanted an apartment.

It's a real shame the hotel is very tired and doesn't look like it is being looked after/invested in properly. Both lifts broke down whilst we were there, the pool changing rooms smelt of drains and the breakfast was partially inedible. Most of the staff were trying their best, and they did move our room from 6th floor to 2nd because of the lifts. But it could be so much better.

Courthouse Hotel Shoreditch is the perfect place to stay if you want to be in East London. Just a stone's throw from multiple tube stops, bus stops, and other chic areas including Brick Lane, this hotel was perfectly located. The room was spacious and clean. The front desk was helpful enough. I did not opt for the breakfast as there are many delicious breakfast and brunch spots nearby.

A clean modern hotel in the heart of Shoreditch. I didn’t stay long and used it for a business trip. But working Aircon, modern facilities. Many TV channels. And quiet

The hotel has a grand feel and features such as a pool and gym, both of which are included. The price was incredible - no more than staying in a chain budget hotel in London - as these are so expensive now. My colleague and I were both upgraded too. We didn't have breakfast at the hotel as there are many local options.

I booked this hotel because it advertised that it had parking available, only to be told on arrival that there was no parking. So, after a ten hour flight and a one hour drive to get to the hotel, we spent a further two hours driving around London looking for somewhere to park. The staff were so unhelpful and didn’t care at all.

Amazing room, hotel and staff

Really nice hotel, friendly staff, great location

Staff were so helpful... Our check is was 3pm, but they let us in our room at 9.40am, they changed the cleaning rota to make it ready for us. The breakfast buffet was for 2 People, but they only charged us for 1 person because we didn't eat very much... The jail bar was lovely and food was really good and great value especially for London prices.. Pool and spa was great. Will definitely reccomend