The room was very nice and comfortable. However, the hotel is undergoing renovations. A nice hotel that’s going to be even better! It’s next door to the baseball stadium. We could watch the fireworks after the game in the reflection of the building across the street. Within walking distance of Mississippi River, the Peabody ducks, and Beale Street

You were able to attend the show at night in the hotel for free.

It was ok.

The lobby is being refurbished at this time. Lots of construction. The food available was therefore minimal. You may want to confirm the construction is completed before booking. The location is very good, just far enough from Beale St to avoid noise, but close enough to easily walk. We could also walk to Sun Records. The room was fine, though more lighting in the room would be appreciated. It was quite dark.

Our stay was unfortunately whilst they were renovating the property, that beong said the room was comfortable and clean. The only thing I would like to see would be that the parking be either included or reduced for hotel guests. Definitely a keeper.

I absolutely loved this hotel!! There was some construction for the new bar and restaurant but I can’t wait to see the renovations!!!

The air wasn't working in my room or the second room. The third room was a double queen. So I got charged for premium suite and ended up with a double queen room. When I asked was I going to get refunded the difference in price. I was told no becuase I already paid. That is horrible customer service. Me and my family will not be back.

Even with the property under renovation, it was great! The staff was super friendly and helpful.

The staff was very helpfull and serviceminded

Stayed here for 4 nights in July on our first trip to Memphis. Very friendly staff. Check in/Check out were very smooth. Received a sweet welcome gift package. Housekeeping done everyday and room was clean. Only issues were bathtub not draining well and desk phone not working. Wasn't a dealbreaker and didn't take anything away from our experience. Highly recommend.

The front desk and security was very friendly.

Yes for sure! I wanna say you guys did a fantastic job both in running the house with professionalism and reviving the historical Scimitar building! Cheers! The blend of modern amenities with the rich history of the place created a unique and memorable experience. The staff was incredibly attentive, making sure every need was met with a smile. The rooms were comfortable and beautifully decorated, providing a perfect retreat after a day of exploring Memphis. The view from my room was fantastic as I could take astonishing Timelapse photos for the whole night till dawm came up. I highly recommend Hotel Napoleon to anyone looking for a top-notch stay in a historic setting.

Loved the property! Great Stay!

Personnel were very attentive. Room was Great.

Excellent stay. My third time staying. Will absolutely come again.

We had a 2 night stay here as we headed south. The location is fairly close to the usual touristy things and easy walking distance to nearby restaurants. There is the odd homeless person lying on the footpath in the area and a few abandoned buildings. The hotel offers breakfast options but we chose to eat out. Our room was well appointed but had such a noisy air conditioner that we had to turn it off at night. The room also had quite dim lighting. We were able to park in the building next door - with a bit of mucking about. It would be a bit of a hassle if you didnt have a US sim card with phone options as you need to call a US number. You also have to add credit card details to pay - the system wouldn't accept one of our cards. Fortunately we had a back up. The cost of parking is more than on the hotel website and on hotel.com website - this should really be updated. Two nights (with no in and out for us cost $34 USD). The girl at check in was not able to give us any information on the parking other than call the number at the gate. We think the hotel should have more information available to guests on this at checkin as the website does say parking is available for a fee and they direct you to this park - as the staff park there.

Location

Great Stuff and Customer Service

Nice

The rooms are a bit small, but they are clean and modern. The staff is very friendly, especially Rocky, the coffee shop barista. Wonderful beverages available at the Coffee Shop/Bar. The building itself is a beautiful part of Memphis’ historic downtown architecture. Main Street and Beale Street are within easy walking distance. We highly recommend this as a great property.

The rooms are a bit small, but they are clean and modern. The staff is very friendly, especially Rocky, the coffee shop barista. The building itself is a beautiful part of Memphis’ historic downtown architecture. Main Street and Beale Street are within easy walking distance.

Front desk staff were extremely friendly and helpful. Location was close enough to walk to Beale Street. Also reasonably priced

Awesome place to stay. Great location Friendly staff

Great staff and well kept property. A convenient location that is negatively impacted by the excessive traffic noise in the wee hours (at least on the west side of the building).

The building is very unique, and possibly historic. The rooms are very nice and clean, and the staff was wonderful. I would definitely recommend this hotel.

Great place to stay rite down the street from Beal and fed ex arena

The front desk help me get my room. Because someone canceled my reservations. Amazing staff here and very helpful. I would stay again.

It was very close & convenient to where I wanted to be near Beale Street. It was my first stop on a vacation trip to several places and set a good tone for my trip.

Nice historic property. Ideal location. Very friendly and helpful staff. Will consider staying at this property again when in the Memphis area.

The room was listed as having queen beds but the beds were doubles. The bar downstairs was terrible; we had to throw our drinks away.

T

A good hotel but was hard to park as private parking next door with no agreement to park so had difficulty getting in with our UK phone number! Hotel staff were lovely and very helpful. Wasn’t keen on the breakfast but maybe a British thing!