Excellent

Very nice property.

Very nice rooms

Beautiful newly renovated old court house transformed into a modern hotel . Centralized location amazing bar , and clean modern rooms

Excellent property with only one issue. Upon arrival there were several stairs and since travelling for sometime we had heavy luggage. There is an elevator from the street level just for this purpose but the concierge failed to mention it as he watched us drag our luggage up the steps. Upon checkout I requested to use the elevator but they were unable to locate the key in a timely manner. They did help with the luggage this time which was appreciated.

exceptionally different

We loved the property the service and our room. Everything about this hotel is great. The location is amazing, near Old Town and upscale shopping Avenue. The wonderful bar offers piano concert every afternoon. Around the corner the same property offers an amazing tapas and mixology bar/restaurant.

This was such a lovely stay! Hotel is beautiful inside and out. The room was like a perfect little apartment, with a surprise washer/dryer! Restaurants were very nice. Gym was well equipped (although a little hard to find! ☺️). The staff was wonderful. Not a single complaint from our stay….

Lovely hotel, lots of space in the rooms. No mini bar in the studio rooms though but everything else was great

Apartment type 5 star hotel. The room was very clean and spacious, location was perfect and the staff was excellent! I was able to check-in early and they even help me with sushi reservations. I will stay there again!

Our third time here and it’s always lovely. A home away from home with laundry, kitchen and nice gym. Note for hotel- please move to more sustainable amenity products!

The best area, customer service, and food!

A beautiful hotel with very professional friendly staff centrally located just a few minute walk from major shopping area.

One of the highlights of our trip was being able to stay here. Fabulous room, incredible lobby, friendly staff. Great experience.

Beautiful place y stay hot a longer time as the amenities and grounds are breath taking

I made the payment through the website "HOTEL.COM" in the amount of approximately 2 thousand reais per day.. At the time of my check out, a new payment of 2 thousand reais was requested. I asked the manager (Steffen) to explain the situation. He informed me that the amount would return to my card in 3 days. It's been more than 10 days and I haven't received the amount back. I sent 5 emails to the manager and to the hotel and no one responds. I await the return from the hotel until now. Otherwise, I will have to adopt the appropriate legal measures.

While the majority of the staff are very friendly and helpful, there are employees who are poorly trained and don't show an acceptable level of customer orientation. Our booking by Expedia was split between the first and the remaining 5 nights. Although this was immediately realized by a trainee at check-in, we were later confronted by the Head Concierge (Ms. Hettler) and asked in an aggressive tone if we could prove that we had paid for the 5 nights. After it turned out that it was a glitch in the hotel's software, there was no single word of apology. When we complained about her behavior, the General Manager, Mr. Westheuser, sided with her and threatened to throw us out of the hotel. Although the latter didn't happen, this is not a way to treat customers, and we cannot recommend this hotel to anybody who is expecting a relaxed stay in this nice city.

Great location between the center & the corniche. Good services & friendly staff specially the moroccan guy & Mr Mohammad Hassan. Everyday Piano in the loppy & Jazz music on Wednesday

Stay was amazing! It was so beautiful, the rooms were big yet cozy and very clean. The staff was very helpful and friendly. They parked the car and brought our bags up to the room for us.

Had a great time My stay was flaless The Staff was very atentive and helpfull

The hotel is wonderfull with perfect services, room and food

The service was super good, friendly staff at the reception, clean and artistic room with balcony:) we spent fantastic night there. Located in heart of the City, the morning walk to the Rhein was amazing, just takes 1 minute. Although it locates in the crowded city center which parties going on weekends, since there is the balcony inside the block, it was calm night. Breakfast was also super! We enjoyed plenty types of ham, cheese, bread, and homemade fresh squeezed juice;)))

Together with Breidenbacher Hof it is the best hotel to stay in Düsseldorf. The main difference here is it is more a luxury apartment style room than a classic hotel room.. You might probably not find all the amenities of a five star room but you can find a great atmosphere and a good home feeling.

Second visit to this property. We love the space and size of the apartment style rooms. Washer dryer, fridge etc available. Gym is sufficient, lobby piano bar with nice cocktails. Overall a nice property. Service and care from the staff seems to be suffering a little, and everything is in plastic. They could do much better with a bar of soap, and refillable shampoos!

The building iyself was beautiful from the outside , however the hotel inside ( rooms) did not meet my expectations. The seating for breakfast was disorganised and the breakfast buffet was hardly replenished. There was no bacon replenishment on the first morilning gor a least half an hour and on the second mornong we had to wait 20 minutes to be seated. Personally im not in a rush to return.

Big room, breakfast was great. Staff are very friendly and helpful. We had a great time in this hotel. Definitely we will come back again.

Awesome hotel. Would really recommend, great location

This is the type of hotel that makes me want to come back to Dusseldorf just to stay there again. The lobby is gorgeous and with the Christmas decorations we just enjoyed hanging out there. And I love the idea of Hyatt House with the mini-kitchen in the room. My son had a severe earache one night and it was so nice to be able to bring back food and eat it at a proper table. The location downtown is perfect, the rooms are quiet and the beds comfortable. Truly not a thing to complain about. I would recommend.

Best hotel in Dusseldorf. Location. Service. Atmosphere . Room size.

ممتاز ونظيف وغرف واسعه وتعامل الرسبشن جميل وراقي وموقعه جدا ممتاز ولكن عيبة الوحيد في الفطور جدا جدا محدود

Fantastic hotel. Room was spacious and very comfortable. Service was great and we loved the buffet breakfast. Quick walk to restaurants, bars, and shopping.

Great location with well equipped and modern rooms.