Great stop for on the way up north from Florida. Staff was courteous and friendly. Hotel room was clean and comfortable. The breakfast was fresh and delicious. We will definitely stay again next year.

Check in was a breeze…receptionist was friendly! Rooms were good( just a strange smell) and quiet! Breakfast good too. Rooms served their purpose.

The room was supposed to be handicap accessible. It was very tight moving around the bed and desk. The bathroom was fine.

Good value

New beds

Had a problem with the shower door leaking badly, flooding the bathroom floor. The "manager" at the desk was of little help, arrogant and a very poor reflection on the hotel brand and the ownership.

The pool is closed they should have that stated on the website. The bed had blood stains on it. There was big hole in wall of the room and the door to room did not close. Checked out within 15minutes of checking in and went to a nicer hotel

Convince

The breakfast was disappointing. Juice machine broken. Coffee machine broken. No hot food as advertised.

Had problems checking in. We had paid in the UK, but the hotel wanted us to pay again, stating they had not received payment from Hotels.Com In the end I had to phone the UK helpdesk to get the situation resolved. The Ramada was less than helpful. I suspected a scam. Also the room we were allocated, I could slip the lock with a plastic card because the doorjamb wasnt fitted properly

Had problems checking in. We had paid in the UK, but the hotel wanted us to pay again, stating they had not received payment from Hotels.Com In the end I had to phone the UK helpdesk to get the situation resolved. The Ramada was less than helpful. I suspected a scam. Also the room we were allocated, I could slip the lock with a plastic card because the doorjamb wasn't fitted properly

The service was "excellent". A very polite staff.

The service was excellent. A very polite staff.

They did not have the room I reserve and paid for 4weeks in advance.

I wasn't expecting much, but the room was much bigger than i expected. Everything was clean and the location was right off the interstate which was nice. For the price, i was very very pleased. Tes, at the front desk, was super super nice!

The stay was great except for the carpet floor looked like it need cleaning or replace it.

Was relaxing

The hotel needs updates. The pool was out of order. The phone in my room did not work. I asked if it could be replaced and was told that they did not have any more. On the upside, there was room service daily- they made beds and refreshed towels and the staff was polite. The room was clean and comfortable.

Wanted an inexpensive hotel within driving distance to Jekyll Island beach. We arrived early and staff was friendly and accommodating. Neighborhood was okay; hotel surroundings and residents were a little noisy and sketchy. Inside of room was clean, but definitely run down. Probably would try to find somewhere else to stay next time, but not completely opposed to staying there again.

Wanted an inexpensive hotel within driving distance to Jekyll Island beach. We arrived early and staff was friendly and accommodating. Neighborhood was okay; hotel surroundings and residents were a little noisy and sketchy. Inside of room was clean, but definitely run down. Probably would try to find somewhere else to stay next time, but not completely opposed to staying there again.

The first room I was given was dirty from the bed sheets to the towels on the floor in the bathroom. The manager apologized but claimed he just came on duty and was not informed about that room having been used. This was a bold face lie because the beds were made and it was an obvious attempt at deception. My 2nd room had two queen beds, I booked a kitchenette but he claimed I did not and when I could not show the exact details of my reservation on my printed form he said those rooms are more expensive than my rate if I wanted one. Lastly, this room looked clean but upon checking the beds by pulling the sheets all the way down I found many hairs on the pillows and sheets in the first bed. Luckily for me I checked and there were two beds which I was able to accept the room because the second bed appeared clean. I would NEVER stay here again.

horrrible!! After check in we had to wait 30 minutes for a key and the keys wouldnt work to the room so every time we left the room we had to find staff to let us in. Hey wouldnt give us another room. We found out later that a lot of rooms had that problem. We stayed from Thursday until Sunday and didnt get a working key until late Saturday afternoon. There was no shampoo, the hotel ran out. The room hadnt been cleaned properly. There were bugs in the room. The sheets were dirty. Staff was awesome and friendly. But could do little to help. Called corporate and never received a return call from them. I will never stay here again.

horrrible!! After check in we had to wait 30 minutes for a key and the keys wouldn't work to the room so every time we left the room we had to find staff to let us in. Hey wouldn't give us another room. We found out later that a lot of rooms had that problem. We stayed from Thursday until Sunday and didn't get a working key until late Saturday afternoon. There was no shampoo, the hotel ran out. The room hadn't been cleaned properly. There were bugs in the room. The sheets were dirty. Staff was awesome and friendly. But could do little to help. Called corporate and never received a return call from them. I will never stay here again.

No one knew what was going on not even management

There was no shampoo in the room, and when we asked the front desk for some we were told they are out and don't have any. No ice available. When we cut our stay short a night and asked for a refund on the second night we were told they would issue the credit to our card - but that there was no one there at that time that could do it - and we've yet to see the refund. The grass outside the hotel had not been cut. The front desk was not helpful.

There was no shampoo in the room, and when we asked the front desk for some we were told they are out and dont have any. No ice available.When we cut our stay short a night and asked for a refund on the second night we were told they would issue the credit to our card - but that there was no one there at that time that could do it - and weve yet to see the refund. The grass outside the hotel had not been cut. The front desk was not helpful.

The rooms were ok and fairly clean. The beds were hard as a rock. They never gave us four towels even though it was a double room with two queen beds. We had to share towels. Even after being asked to make the beds they did not do it and never emptied the trash the entire 3 days we were there. The pool water was cloudy. I will never stay there again.

our room we initially checked into was roach infested and we had just bought food for the evening so we requested another room and it was quite pleasant so the stay was not so terrible just was disapointed about the roaches but overall the stay was ok

Elevator was last inspected in May of 2014, it's now July 2015. The bathroom was very small, the bed wasn't clean.. There was hair on the pillows..the breakfast was very disappointing.. The hotel staff was nice

was not as nice as the other Ramada inn we stayed at in Tennessee.Carpet needed clean but the staff was very nice . probably would not stay there again.

We stayed at this place about 4 years ago and it was really nice since it was brand new. That being said, I don't think they have maintained at all. The pool area had empty beer cans and bottles around it, the pool it's self was not cleaned after several storms blew debris in it, and also the plaster was chipping very badly. We also had a run in with a woman and her children who were not staying at any of the surrounding motels, but were local sneaking in to go swimming. The rooms were clean and comfortable, but was disappointted to see that the outside area was so run down. The free breakfast was dismal to say the least, the juice machine was out of order, the coffee was like motor oil, breads were stale, and the only fruit offered were slightly mushy apples. It's definite that this place will be marked off our list of places to stay.

they had to change our room 3 times first one the bathroom had not been cleaned at all still someone's hair bows in there and there where dirty towels in there next room the door would not closes and the next room had trash on the floor next to the beds and when I called to complain all she said was we will try better bye and did not even let me talk before she hung up on me