Location , facilities, view, room size, cold water dispenser, Noah (the manager), 2 LARGE TV screens!

LUX MAHO had no reception desk, none to talk to and there’s no LUX MAHO name in front of the hotel . We had to match BOOKING.COM hotel pictures with the actual building so as to confirm we were at the right location. Also, we had to wait for a staff to arrive so we could enter our room. Once we entered the room, we loved the place!

The only thing about this place that is acceptable is the location.

There is a pest problem. If you rest any food or drink down, they will infest it. The staff needs to be more organized, respectful, and professional. They double-booked the room, leaving me needing a place to stay. They pack my belongings without my consent and place them in storage. The host didn't find other accommodations; I had to book a new place at night. The host even became aggressive. I would not recommend this place to anyone. It's not worth the time.

The property was very spacious. It had a view of the water and was next to Maho Beach and down the street from the larger Sonesta property.

Everything perfect!