large size room, 15mn from the city main center (skanderberg square), breakfast was average but nice design and accessible spa with sauna and jaccuzzi.

Enjoyed my stay at Elisa, friendly staff and very welcoming however food at the hotel is not that great. If you pay for full board the menu is definitely not it. The only enjoyable food there was the shrimp linguine, seabass and the Belini for the cocktail. If you need food, venture out

Had a very nice stay. Would stay again.

Mara, 21 yr old blond, at reception was a real gem. Helpful, curtious, great english, and a fantastic ambassador for the brand. She knew her job and the hotel and made us feel "at home". Matius, young new waiter also went above and beyond. 2 great employees that stand out. We have been in the cruise industry for years and could definitely see them as "staff to be noted" and rewarded it should be noted that the restaurant staff is very professional. ....the facility on the other hand was not up to par. SHOWER WATER WAS SCALDING TO THE POINT WHERE IT WAS DANGEROUS TO SHOWER AND I DIDNT . Called twice. Never fixed but told it was in order.... Found out that facility was on holiday for a week so whoever the replacement was did nothing. .. a dangerous situation... Restaurant had really nice evening menu and tasty breakfast. could have had 2 coffee makers so that people didn t have to wait. A nice stay in a pleasant area very close to the main boulevard/sites and walking distance..

Nice

Ery good hotel

New hotel. Good facilities, easy walking distance to city centre.

Very helpful and friendly staff who speaks good English. Hotel is very new - pricey compared to others but worth it!