On site parking

very comfortable hotel the bed was two singles put together which is never comfortable and was the only problem we had, although a comfortable bed is very important. the staff, location etc were all good. great to be able to use the pool late in teh night.

the two single beds pushed together were uncomfortable and quite unacceptable for a hotel of this level.

Love the pool (as always) Location perfect Bathroom & separate toilet great Staff delightful (a mention of loud room noise resolved with supply of earplugs) good customer service

Winds meant loud wind ‘siren’ resonated our deluxe sea view room, lost sleep resolved by earplugs second night kindness of staff Hot tub great addition except needed a clean & no clear instructions to request staff to remove cover prior to use….

Staff

No bar

location, view, breakfast, helpful staff

Good location

The property was fine but was disappointed when paying good money and the bar was closed every night and the steam room was closed the whole time, also the breakfast very expensive for little breakfast

Staff were first class - could not be better. The receptionist called Ocean was very helpful in every way including reserving a table in a great restaurant in the old town. Room with beach view was extraordinary and really made the stay in St. Malo memorable. We will return to St. Malo and for sure, to this hotel.

nothing very overrated for the cost

room was much smaller than I expected but it was very clean. The reception did not answer the phone, I had to go from our room to see them, they were not busy. No excuse. bar was closed couldn’t get a drink when we returned from dinner at 8:30 pm. I was expecting something special for the cost of the room but not worth half of what they charged.

Location

Out of service

suite was lovely, good view

shame bar was not open during our stay

Amazing view over dramatic ocean

n/a

close to the sea with decent views

no car parking available and room not ready when we arrived quite late

Breakfast was great.

Some more electric plugs (2 is rather few).

brilliant location and friendly staff

breakfast limited and parking and issue

good location, room view is nice

bar was shut, no parking despite saying they did (apparently you have to call the morning of arrival to book yet I heard them tell someone on the phone at 9am the next day that no spaces available), gentlemen at reception was quite condescending and smug and to top it off at about 3am a loud humming noise started (sounded like a metal of sound on and off) so did not sleep well - I raised with staff and got told it’s the wind despite windows being closed