Stadthotel Bernstein
Hotel in Regensburg
Hotel a 3 stelle
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Cancellazione gratuitaRimborso completo se cambi idea
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
A proposito di questa hotel
Stadthotel Bernstein
Inaugurato nel luglio 2012, questo tranquillo hotel occupa una tranquilla posizione a Regensburg (Ratisbona), all'interno di una casa di riposo vicino St. Ospedale di Josef.
Servizi
Animali domestici ammessi
Internet/Wi-Fi
È consentito fumare
Parcheggio
Balcone o patio
TV
Accessibile per sedie a rotelle
Giardino
Adatto alle famiglie
Mappa di Regensburg
Attrazioni nelle vicinanze
Camere disponibili
1 Letto queen size • 21 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
1 Letto king size • 32 m²
Può ospitare 5
+
Verrai reindirizzato a Booking.com per disponibilità e prezzi
1 Singolo • 21 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
100% di recensioni verificate
10.0 / 10.0
Spotless and very friendly people
N/a
9.0 / 10.0
Exactly the kind of place we were looking for. Quiet surroundings, close to the bus stop, big room for 4, good breakfast and very helpfull staff. The lady at the reception gave us all the info we needed for the sightseeing in Regensburg.
7.0 / 10.0
Clean, moder, and confortabil !
The shower gel dispenser was empty, reported to the receptionist to highlight the problem to housekeeping department.
8.0 / 10.0
Good value for money and flexible to cater for extensive family. Good transit hotel next to the A3 motorway.
The hotel is next to a senior retirement home.
7.0 / 10.0
nice room, good bed, nice breakfast
blanket too warm
10.0 / 10.0
clean, well-furbished, quiet hotel in a small street, 3 min drive directly from A3. very nice and welcoming lady in charge of reception. doing everything to feel super comfortable. we are a family of 5, just transiting Regensburg, but definitely will be coming back. parking very easy just opposite the hotel, nice bfast.
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6.0 / 10.0
It was clean.
It was VERY basic and underwhelming.
No permanent staff on site.
9.0 / 10.0
allow pets, big room, comfortable
8.0 / 10.0
Very clean and comfortable room. The breakfast is great, a good start of the day. The hotel staff is efficient and helpful. Late check-in was not a problem at all.
8.0 / 10.0
very nice and large modern rooms with wodden floor. Very nice bathroom. Really clean.
Wifi was very instable (weak signal) in one of our rooms (actually the most distant room to the WLAN antenna), was OK in the other room.
10.0 / 10.0
The room was very clean and tidy. The place was very quiet and one can work and rest calmly.
7.0 / 10.0
Comfortable, near to motorway, cosy room, good wifi, silent room
1.0 / 10.0
We were very unhappy with our stay: woken up multiple times due to hotel staff, disgusting/ foul smell in the bathroom and we had to make up the room partially ourselves.
Room: We observed a really uncomfortable foul smell in our bathroom, that, after reporting, was ‘dealt with’, which seems dishonest since the smell was even worse the next day. The beds were only partially set up, so we arrived late and had to make our own beds, which I would have thought would be included in the room price! After making a complain, I was blamed by hotel staff for booking a wrong room, even though there was WRITTEN CONFIRMATION that I was in the right: no apologies/ explanations/ more accusation or compensations, simply no response - rude and disrespectful!
Cleaning staff: Apparently, it is standard that they clean rooms prior to 8 am, which I personally find quite early and was in that night, after an unintentional call by hotel staff (we received apologies for that one!) the second unrequested wake-up (not for that one though). To be fair, once we managed to locate the ‘do-not-disturb’ sign (so high in the cupboard that I could not even reach it without help), the unappreciated early accesses to our room stopped. The cleaning itself was not thorough: the smell should have been noticed! Also, the provided soap was empty at arrival and not refilled during our stay either. Further, we tried to get information about when someone would be available at reception and our request was not understood.
Conclusion: too expensive for what we got and being blamed for something that was obviously not my fault was the absolute ‘highlight’. Mistakes happen, but it is impertinent to not stand to them and just place blame on someone else and expect gratitude/ apologies from them… can’t say I would recommend a stay!
EDIT AFTER THE RESPONSE: We were not offered a room switch!
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Regensburg?
Il prezzo medio per un affitto a Regensburg è 82 € per notte. Questo affitto è 25 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Stadthotel Bernstein. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Stadthotel Bernstein accetta animali domestici?
Sì! Questo hotel accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Stadthotel Bernstein?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui animali domestici ammessi, internet/wi-fi, è consentito fumare, parcheggio e balcone o patio.