The cleanliness nice area

Good

Great stay free shuttle to the airport restaurant very good

Lovely new hotel, however the air conditioning does not function well. Sleeping in 25 degrees isn’t very comfortable

Hotel Geneva Lake is beautiful with state of the art rooms and decor! A very efficient and comfortable use of space!

It's really awful. The room was dirty and hot. The air conditioning is actually a complicated system which only allows to take the temperature down a bit. Light system doesn't allow you to sleep in total darkness. There is always a light on. Breakfast is absolutely uneatable and staff is nice but really incompetent. They overcharged me around 50 Euros at the end and promised to book it back which they obviously didn't. Avoid this hotel really. I was so disappointed about the hotel that I talked about it with other guests in the elevators and they had even worse problems then me. So don't go and don't let them charge anything on your Credit Card!

Had a wonderful stay because of the cleanliness of the place, but more importantly the incredible staff! From the reception to the kitchen, as well as the rest of the hotel staff, they have been very kind and accommodating. Also, the view of Lake Geneva is the cherry on top of the whole experience!

Still very new so systems don’t quite work and staff are unsure about them. and gym isn’t available until November 24 apparently. It’s also in the middle of nowhere. On the plus side, the design is nice, food good, rooms small but very comfortable with excellent sound proofing. Like a few places, the tech for lights and blinds is unbelievably complicated.

We booked 2 rooms (4 people). It was paid before our stay. My business friends who would stay at the Second room missed their plane and didn’t make check in on the first day. Second day I informed the reception about their situation for late check-in based on their next flight availability. However, In the second day I was informed by the hotel that they cancelled the reservation of second room because of no check-in made. I went to the reception and told the situation again. Briefly, these are our rooms whether we stay or not. Hotel management cancelled the room which was already paid in order to resell it. I don’t accept this situation! I also advised them to make the check in for my name because of the uncertainty of my friends’ arrival… As a result my friends also informed of that situation and they didn’t want to stay at a hotel with such mentality. I made check out one day earlier and started to stay with my friends at another hotel.

Location is a bit far from city and airport. However, the shuttle offers transportation to airport to connect with trains; also have a bus stop near hotel that connects with trains. Rooms were on the small side with no coffee maker or proper storage area.

No kettle, coffee, tea, fridge in room. Room and property are modern and clean. Restaurant is good but as everything else in Switzerland, expensive.

Impeccably clean and spacious enough for a family of four! Easy to access and great staff. Can you open one in Oxford please!

Good hotel but in the suburbs of Geneva

Brilliant service from the staff - was relieved it was manned 24hr and it a computer screen. It is only convenient fir the airport and Geneva centre IF YOU HAVE A CAR. Nearest train station is not practical if you have luggage, it’s a few miles and buses are it frequent or very late. A taxi costs @£50 from the airport so USE UBER. Facilities are modern and innovative and in the absence of a restaurant grab and go was a great idea.