Exceptional reviews of this place led us to it, but our experience was not exceptional. Check-In- House keys missing from keybox on arrival on very hot afternoon. Standing in the hot sun with our pile of luggage unable to enter was not welcoming; Essential amenity (air conditioning) not working- A very, very hot house awaited us but the A/C, controlled remotely, was not turned on for us. Waited many hot hours before it turned on, and then found A/C in one bedroom not working; Other minor negatives-two dirty dishes in cabinet, one bathroom shower fixed to mostly very hot water, hot water supply inadequate for a full house if jacuzzi is used, occasional whiff of sewer smells in ground floor hall and bedroom; we lit candles to manage. Some of these negatives we would have overlooked had the hosting been premier. Yes the exceptionally generous welcome package that was stocked in the kitchen and fridge was wonderful! But apart from how to find the house and how to get in, there was zero personal effort in any communication about the house, house use guidance. To our A/C woes, no proactive offer of a fan(something we requested twice). Finally when we asked for consideration of compensation for the lack of an essential amenity during our stay, Homevillas 360 replied:- “Are you looking for money now?” We solved your problem, you can't contact me with this, thank you and may life go well.” So on hosting, impersonal,ending in somewhat rude note - Vrbo blocks review no.of words so

WHAT A FANTASTIC HOUSE, A CREDIT TO THE CURRENT OWNERS. THE LOCATION IS PERFECT FOR COUPLESFAMILIES, CLOSE TO ALL AMENITIES. THE HOUSE IS SPOTLESS AND ALL THE FACILITIES ARE BRILLIANT. WE RECEIVED REGULAR INFORMATION VIA WHATS APP AND THESE PROVED VALUABLEDURING OUR STAY. I WOULD RECOMMEND ANYONE WANTING TO STAY IN THE HEART OF POLLENCA TO CONSIDER THIS BEAUTIFUL PROPERTY AS THIS WAS THE BEST HOUSE WE HAVE STAYED AT IN POLLENCA

The location couldn’t have been more idyllic, set towards the bottom of the historic Calvari steps in the heart of Pollenca, close to the square. The house is large with four floors, one of which is a comfortable roof terrace with superb views over the town and the Puig de Santa Maria. The three double bedrooms and the twin are lovely, one of which has the most amazing panoramic view. There’s plenty of space for cooking, dining and relaxing inside, and the whole place is tastefully decorated. Everything worked as it should (heating, dishwasher, security etc.) and the hosts were very helpful when meeting us and communicating through the stay. There is free parking a 5-10minute walk away and also some limited parking very close by (as well as the garage) if you have a small car to navigate the very tight lanes of the old quarter. We can’t wait to go back!

Words arent enough to describe the beauty of the house and the place where it is. We loved it. We wil miss it. Thanks for everyting!