The property is new so lovely and fresh and clean. Very modern with lovely young staff who were so friendly and helpful. Beach across the road and pool

The location is very good, the pool area looks great and the housekeeping staff are very attentive and friendly

The coffee shop (on the left side of the lobby) is not open and has no furniture yet. The lounge area on the right side of the lobby also has no furniture and is currently vast and empty. The rooftop bar is not open yet. The hotel does not offer breakfast and we had to go to a restaurant further down the street every morning. Our suite only had minimal furniture - no artworks, no standing lamps, no accessories as currently shown in the 3D visuals on the hotels website. Therefore the hotel interior is not actually finished yet, but you are selling the hotel as fully operational and at full price. The staff at reception are possibly the worst reception staff that I've encountered during a hotel stay. They knew nothing about even the most basic of questions. i would suggest to the hotel management that they are sent on a customer service training programme. Most of my basic questions such as activities, bus times, gym opening times, journey times to other places on the island were answered with "no idea" rather than "let me find out for you". I think the 3 of them thought they were there on a holiday camp for the summer constantly sitting around doing nothing. I would not recommend staying in this hotel in its current state as it is totally overpriced. It's currently one of the most expensive beach hotels in Parikia and certainly not worth this cost.

Near the beach Modern Poll

Nothing

Amazing. Lovely staff