Amazing location. The room itself was spacious, clean and had unique decor. The shower pressure was also great. The on-site restaurant was delicious and the free breakfast was a nice touch. Would stay here again!

Location was amazing, staff delightful, breakfast was wonderful. I would have given full marks had it not been for the aircon. We set it to 17 but it was consistently 24.5 despite help from staff. Luckily we had some fans with us. I’m sure most are fine with it. Regardless we had a wonderful stay and can’t thank the staff enough for their assistance and friendliness. The rooms were beautiful and clean and paid parking right in front of hotel so no dragging of suitcases up and down the cobblestones. We got a view of the castle as well and despite the jazz concert, you cannot hear it from the room. They have thought of every detail and there was a small outdoor sitting area which we enjoyed. We loved Roberto the cat too who wanders around outside.

Helpful, friendly staff and a beautiful room & bath. Easy overnight parking.

Everyone was so friendly and helpful. We would absolutely stay here again.

Great mix of old and new. Breakfast was incredible!

Nothing- would stay they anytime we’re in Tuscany.

excelente locación , suport and breakfast localização , limpeza , atendimento e café da manhã

all perfect! nothing to compling

We rented the apartment which was a few blocks from the main lodging. Apartment was in the center of town, spacious and comfortable. It included a washing machine which was a bonus. Staff were very welcoming and helpful, especially Edna who served our breakfast each day and Sara who did our wine tasting. The made to order breakfast was excellent.

It was not a problem for us, but the location of the apartment is not accessible by car so you have to haul your luggage from the lot by the main inn for a few blocks on stone roads that slope, then carry the luggage up a flight of stairs. You also have to walk up the few blocks to the inn for breakfast, but if you don't mind walking the apartment is great and convenient to shops and restaurants.

מצוינת

the shower was in the middle of the room

every one was outstanding and very helpful

the restaurant has excellent food room was very large one thing was not great had to lug suitcases up 3 flights ( but they did help taking them up) ( but not leaving)

the dinner was amazing

need to carry luggages to climb the stairs. breakfast is lack of options, only croissant and bread.

Great location. Big, confortable and clean room. The staff was very nice. Came back to Florence 3 days later and stayed here again.

Had to go up 2 flight of stairs with luggage and had to do it ourselves. No staff for that.

Everything. It was an incredible experience. The room, the breakfast, and the staff were excellent.

Amazing location, delicious breakfast, room was cute, staff was very friendly.

very nice and well located

Wonderful quaint, comfortable hotel in the absolute best location! Would love to stay here again and couldn't recommend more!

Nothing I loved everything about the hotel!~

The location was great and the room was very comfortable once you were able to access it.

Checking in was very difficult, we arrived at 3pm and no one was there. The only sign said check with the restaurant that was closed. We returned at 5pm and had to go down the street to a store where the owner’s mother worked. She was able to find someone who showed up with excuses and a bad attitude. Parking was not free during the day as stated in the advertisement, it was only free after 8pm.

Fantastico

Breakfast was lovely with lots of options (best scrambled eggs I have had in a hotel) and when I was feeling under the weather one day, they gave my husband a tray for me to have in my room. Very helpful staff who worked hard to check us in, make reservations, offer suggestions etc. Sara was particularly kind and helpful.

My double was a little tight for two people but very clean, plenty of blankets, pillows, and comfortable bed. Complimentary water, coffee, tea, fresh air (huge windows), plenty of hot water and nice toiletries made up for it.

very good breakfast

steep stairs access to the room