Location.

From the very beginning we were not greeted with a warm welcome. This happened on the phone the day before when trying to confirm booking and then again by one lady at reception who virtually informed us that because we booked via a third party we had pretty much guaranteed ourselves the worst room. There was ridiculous pressure to book at the restaurant each night despite it rarely being over 25% occupied even at peak periods. Please note it was only one lady on reception who was cold and indifferent.

Convenient location in a beautiful town.

Courtyard could do with a revamp.

Nice location. Newly renovated room, clean and bathroom fresh with great water pressure. B

Dirty laundry bags sitting by pool all weekend not a good look! No room service. Our room didn’t have a request tag for door to ask for service and office was shut! Office opening hours are only 2 to 6 pm. When asked about this was told some rooms missed out on these door tags normally they are not removed from room just changed from front to back of door don’t believe this excuse! Bins around property were full of rubbish.

Great location Clean room Good price for what it was

The guy that runs this place couldn’t be any more accommodating! Everyone very friendly

N/A

Everything

Excellent location, car not needed around town. Beds were comfy, air-conditioning worked well. Pool and bbq were great.

Would have preferred to have a microwave in our room, rather than one in the laundry to share with everyone.

Room

The pool exit bar was not tall enough. Maybe move it to the fence corner. One child ran into it.