I was able to get this place at the last minute. It was very clean and comfortable. Perfect for what I needed.

The hotel is older & run down

The entrance to this specific is difficult to find and once found is difficult to maneuver. Its a narrow one way for cars entering and exiting.

Check in was easy, the property was clean and neat. The room was excellent, clean and comfortable. seemed well staffed.

Not well kept

We were happy with the room when we arrived and the receptionist was very friendly and helpful. The room was clean and the bed was amazingly comfortable. However, the next morning there was NO hot water. As in not even tepid. There was no blowdryer in the room which I haven't seen in years and we travel weekly for work. There was a coffee pot but nothing to make coffee with, and there was a updated kitchenette in the room but no glasses or paper cups for even a drink of water. This place could have been a 5 star visit but they missed so many of the little things (other than the water and I hope that can get fixed.) Interestingly, the sink had hot water, only the shower did not. I would not say do not stay here, but I would say make sure to bring your own things that were missing and double check your room for hot water before you accept it. We would stay again if we did these things.

Professional staff each time I interfaced. The hotel is clean, quiet and a comfy bed. They are remodeling and it was still quiet.

Keep up good work

The fan on the AC went out during the night. The refrigerator made very loud noises all through the night. The shower didn’t drain, however the water was gone by morning.

Great stay and service, helpful staff.

Helpful front desk staff

Caught by unpleasant smell just upon entering the room and found a pubic hair on top of the bed. I took a picture on it and presented it to the desk personnel. In return, he gave me linens for me to change the beddings. I believed the room wasn’t cleaned after the prior occupant. Mainstay Suites such gross to stay.

The room itself was mostly in good shape, though the curtains were in a bit in need of repair. Location left something to be desired. It was probably safe enough but I still yearned for the enclosed hotels nearby.

The room smelled of smoke and caused my allergies to go crazy. I did feel safe at this hotel. The parking lot had broken down motorcycles that were being worked on. The common areas to to elevator were filthy and the elevator had major debris. The towels in my room were stained and there cigarette burns on multiple surfaces. If it had not been so late when I arrived, I would have requested to cancel my reservation immediately. However, I choose to try and sleep the night. The air conditioning would not cutoff and it was 65 degrees. Not extra blankets were available. I checked out early and made reservations at a quality hotel for the remainder of my stay. I except a refund for the reason days.

They should let people know that are still renovating their hotel. My bath would drain . I was really disappointed

Check in with Omega was great . She was very helpful . Our keys had to be re keyed three times. Ants in room next night and front desk wouldn’t help, trash wasn’t picked up and front desk wouldn’t take it to dispose of. Wanted me to walk around the building myself. Beds were awesome very comfortable. The property was being updated and I’m sure when completed will look nice. We weren’t in room except to sleep thankfully

Saw ants in the bathroom. Bed was definitely uncomfortable.

Room was dirty and worn, there was a pair of old shoes left from a previous guest. There was uncollected trash in the stairwells and the staff seemed indifferent to the condition of the property or the needs of the guests.

Renovation taking place. Room was clean but no shower curtain or vent fans.People kept trying to open our door when we first got there.

Front desk staff was nice but they need to get out and walk the facility. People throw cans and trash everywhere and no one picked it up once in the 5 days I was there. Placards state not to smoke in front of rooms and dozens of people did including in front of my door. No one enforces. My room reeked of smoke. Room was decent for the price. I will not be returning though.

Very clean and excellent staff

The tub didn't have a cap over the drain, so it wouldn't hold water well. There were yellow spots on the ceiling and a cigarette butt on the floor when I got there. The bed, bathroom, and other furniture were clean and comfortable. The floor felt like it hadn't been swept.

There was a band aid hanging from the night stand..... For the first time in a while we had the opportunity to sleep past 5am. But instead they started doing construction at like 7am right next door in the room next to ours. And the toilet was clogged before we even checked in.....

Deposit posted to checking 6 days later no refund. Also they copy your driver's license The rooms in back are right off I40/I75 loud traffic noise. You need ear plugs

ill start with the good. the floors were new, and most of the exterior has been redone. they are obviously in the middle of renovations. now with the bad. the lights were constantly flickering, the space was smelly and cramped. we were in the back which overlooks I40 so all i heard was the sound of cars rushing by on the interstate all day and night. suspicious looking people walking around at all hours and a guy doing auto m3chanics in the parking lot. definitely not worth the price. spend an extra $30 amd stay at a decent hotel.

Didn’t feel safe in the hotel. Outside looked dirty and run down. No amenities in the kitchenette area. Holes in the bathroom ceiling. No hot water and a broken toilet seat with 1/2 a roll of toilet paper in the bathroom. Left after the first night and had to find another hotel.

At check in we were not told about a water pipe issue and had no hot water at all. Floors and furniture were dirty and stained. Good thing the bed was comfy

The manager was very rude because the clerk kept my license didn’t bring it to my room I called several times and he refused to mail my license fedex I offered to pay but he kept lying over the phone I wouldn’t even in life book here again the room was very old needs a upgrade bad

Nice folks

It's better than most I've been to

everything

This hotel was full of prostitution and intoxicated individuals next door to me a couple was loud all night locking each other out of their rooms back n forth yelling profanity mad they ran out of “dope” so they said to each other back n forth the police were called a few times and did not remove them the front desk didn’t even kick them out Glass all over the parking lot I had to sweep with my feet to get my vehicle out of my parking spot. I would never stay there again was awful