It is a clean room, but overall, the hotel is old and needs updates. The elevator was very slow and smelled bad. The people seemed to me to look homeless and unsafe. I would not let children walk freely in this location. My room was prepaid, and the front desk reception overcharged my card by $182. I was very disappointed in the hotel's appearance, however the room was clean.

I was in town to bring my grandson home from a visit. We had plenty of room and we were 5 minutes from the Galleria Mall and a variety of food and fun locations close to the property. We were comfortable at the property.

This VRBO is located in a mid range hotel. The front desk employee who checked us in, Kimberly, did not smile or greet us. She asked for a driver’s license and credit card and did not provide any information about the property. One of the buttons on the lobby elevator was broken. I did not care for the scent in the first floor lobby and hallways. There was no air conditioning in the elevator or hallways. Our room was clean but felt damp and humid. We were given 2 bath towels and only one wash cloth and hand towel for a three night stay for two adults. I asked for another wash cloth and hand towel and Kimberly said all of the towels were in the dryer. I gave her my room number but they were never brought up. The next morning we asked the new front desk employee and she provided the requested towels. The stay was less expensive than the hotels in the area and now I know why. It wasn’t terrible, but it wasn’t great.