We loved the property and staff! The hotel is absolutely beautiful and the room was perfect for us, although we did have a room very close to the lobby. We were concerned about noise but it ended up being very quiet. The only issue was when we walked off the property to dinner and the area isn’t the nicest.

The pool was very family friendly, staff there were great! outdoor music and food truck were nice on Saturday. those are the high points. rest of stay definitely, not 5 star Overall, it looks like the hotel owner is trying to thrift all operations and maint. and the operator, Fairmont, is along for the ride. It made for a disappointing experience. Facilities are in big need of exterior maintenance. large rust stains on main building from the pool view and peeling paint on all the wood windows. Our room was a premium double queen w fireplace. the room was pie shape 9' wide at the windows, 15' at the door, really long so it had poor natural light. Sleeping room was updated, but the bathroom tub shower and tile nauseatingly busy and very poor quality, it was not renovated with the rest of the room. TP was like motel 6. Sante', the restaurant, had poor service at dinner and the food was sub par. My coffee at breakfast was $6 for a 12 oz cup. Boo.

The pool was very family friendly, staff there were great! outdoor music and food truck were nice on Saturday. those are the high points. rest of stay definitely, not 5 star Overall, it looks like the hotel owner is trying to thrift all operations and maint. and the operator, Fairmont, is along for the ride. It made for a disappointing experience. Facilities are in big need of exterior maintenance. large rust stains on main building from the pool view and peeling paint on all the wood windows. Our room was a premium double queen w fireplace. the room was pie shape 9' wide at the windows, 15' at the door, really long so it had poor natural light. Sleeping room was updated, but the bathroom tub shower and tile nauseatingly busy and very poor quality, it was not renovated with the rest of the room. TP was like motel 6. Sante', the restaurant, had poor service at dinner and the food was sub par. My coffee at breakfast was $6 for a 12 oz cup. Boo.

HAUNTED! Staff and service were great. Everyone was super friendly and helpful. We won’t be returning just because of what we encountered. Pretty sure this property is haunted. My husband heard corks popping all night. When I went to the restroom in the middle of the night I got errie feeling. When I got back in bed I definitely felt a presence in the room, then later in the night this pressure on top of me where I couldn’t speak or move. The next morning my husband said it was super noisy all night. He heard voices and bottles popping but I didn’t hear any of it. We shared stories and decided this isn’t a place for us especially if we just wanted a little getaway to relax. We were in town for the weekend but checked out after night 1.

We have been coming to this property for over 25 years, it's not as nice as it use to be. Fairmont charges $69 to use the spa pool. Almost all the sun beds were reserved by the cabanas. After spending $140, we ended up getting 1 sunbed far away from the pool. It leaves a bad taste in your mouth when the hotels charges for the room plus the pool plus the premium sun bed. The restaurant Sante is not as good as it use to be. The lobby is inviting and the sitting areas outside is nice. I wished the hotel will reconsider changing $69 to use the pool for their hotel guests.

HAUNTED! Staff and service were great. Everyone was super friendly and helpful. We won’t be returning just because of what we encountered. Pretty sure this property is haunted. My husband heard corks popping all night. When I went to the restroom in the middle of the night I got errie feeling. When I got back in bed I definitely felt a presence in the room, then later in the night this pressure on top of me where I couldn’t speak or move. The next morning my husband said it was super noisy all night. He heard voices and bottles popping but I didn’t hear any of it. We shared stories and decided this isn’t a place for us especially if we just wanted a little getaway to relax. We were in town for the weekend but checked out after night 1.

We have been coming to this property for over 25 years, it's not as nice as it use to be. Fairmont charges $69 to use the spa pool. Almost all the sun beds were reserved by the cabanas. After spending $140, we ended up getting 1 sunbed far away from the pool. It leaves a bad taste in your mouth when the hotels charges for the room plus the pool plus the premium sun bed. The restaurant Sante is not as good as it use to be. The lobby is inviting and the sitting areas outside is nice. I wished the hotel will reconsider changing $69 to use the pool for their hotel guests.

Good stay excellent staff

Good stay excellent staff

Very pleasant stay

Very pleasant stay

10/10 highly recommend! Everything about this hotel was perfect! Loved the vibe, the service, the food and the amenities! We will definitely be back!

10/10 highly recommend! Everything about this hotel was perfect! Loved the vibe, the service, the food and the amenities! We will definitely be back!

Like a dream come true

Like a dream come true

I’ve stayed here for years. The property is starting to show its age but still very nice.

I’ve stayed here for years. The property is starting to show its age but still very nice.

FamilY friendly, like the pool

FamilY friendly, like the pool

Front desk staff were less than helpful or welcoming. Called in beforehand to ensure they have electric vehicle chargers onsite and was told they do. Upon arrival, we learned that they only have Tesla chargers. When I mentioned not all EV owners have Tesla’s they suggested I get an adapter for my car. The area around the facility isn’t the best and the “resort” itself was just blah. They were less than accommodating for our early check-in request. Just asked for 1 hour earlier so we wouldn’t feel rushed to get to our event. They checked us in at 3:59PM. But they were adamant that checkout is at 10AM sharp no exceptions or extensions. All around this is not what I expect from a Fairmont hotel/resort. Disappointing. Won’t go back.

Front desk staff were less than helpful or welcoming. Called in beforehand to ensure they have electric vehicle chargers onsite and was told they do. Upon arrival, we learned that they only have Tesla chargers. When I mentioned not all EV owners have Tesla’s they suggested I get an adapter for my car. The area around the facility isn’t the best and the “resort” itself was just blah. They were less than accommodating for our early check-in request. Just asked for 1 hour earlier so we wouldn’t feel rushed to get to our event. They checked us in at 3:59PM. But they were adamant that checkout is at 10AM sharp no exceptions or extensions. All around this is not what I expect from a Fairmont hotel/resort. Disappointing. Won’t go back.

Really nice and upscale place.

Really nice and upscale place.

Celebrated our anniversary here again; have been here several times before and it never disappoints!

Celebrated our anniversary here again; have been here several times before and it never disappoints!

I answered above

I answered above

Great place to relax. Got an excellent check in service and was able to upgrade to one of the mission suits. The room Was great but the plumbing in the shower outdated and not at the level. Service was spotty. From communicating with concierge prior to arrival to service and ambiance at the on site Sante restaurant to pool side service and not consistent maid service service was not at the level expected from the Fairmonf properties. But the charm of Sonoma and the tranquility of the SMI were still there this time.

Great place to relax. Got an excellent check in service and was able to upgrade to one of the mission suits. The room Was great but the plumbing in the shower outdated and not at the level. Service was spotty. From communicating with concierge prior to arrival to service and ambiance at the on site Sante restaurant to pool side service and not consistent maid service service was not at the level expected from the Fairmonf properties. But the charm of Sonoma and the tranquility of the SMI were still there this time.

This upscale property is clean and feels very safe. The room was ample and everything worked properly. Service at the front desk and all other employees were friendly and helpful. The mineral pools were clean and the surrounding areas, cabanas, etc. were lovely.

This upscale property is clean and feels very safe. The room was ample and everything worked properly. Service at the front desk and all other employees were friendly and helpful. The mineral pools were clean and the surrounding areas, cabanas, etc. were lovely.

Lots of fun in Sonoma.