The stay was amazing and staff at reception was really helpful and welcoming, I will definitely recommend this hotel

All the staff from the receptionists, catering team at breakfast to the cleaners in the corridors were very friendly and welcoming. It seems rare nowadays to get the basics of customer care. But that wasn't the case here. Despite being a one stop kind of hotel, the staff made it feel like it was more.

Pros: Comfortable beds, spacious rooms, convenient location, lovely staff and an amazing breakfast! Cons: Room service food was awful, pizza was inedible, extra charge for parking, bathroom needed a deep clean and was mouldy in places.

Unfortunately after mentioning in my requests that I was disabled the walk to the room was unbearable and painful and I think shows that the hotel doesn’t read the bookings!

Very comfortable stay over 3 nights, check in was easy reception very easy and staff helpful to a couple of requests, breakfast was good, room slightly smaller than expected but was ok, overall no issues, had to book extra night and was able to accommodate

The young lady was very help, kind, friendly and accommodating.

We were in room 239 a “clubroom”. It was very old fashioned and tatty. Had a grubby feel to it and dusty. Staff were friendly and breakfast was good. Not happy about overnight guests being charged for car parking (£7)

I love Delta It really made me feel welcome and the services are efficient I can’t wait to come back The staff are friendly

1st room smelt musty and horrible, phone in the room didn’t work, the reception moved me to a different room which was better, 24/7 room service would of been more helpful to state it is only cold sandwiches and they never answered the phone so had to order in anyway at 1am as had worked late.

Very clean very comfortable

Disappointing

Unfortunately dirty glasses, bottles, cans etc. up and down the hallways. Room was tired and bathroom not cleaned very well.

TV didn't work. Air con didn't work. Was given a fan. Apparently wasn't working anywhere. In July. They knew before we checked in, but thought not to mention it. Just brilliant.

We had a bad experience with the Club room 141. The Aircon were not working properly (it stop working in the middle of the night). The flushing of the toilet was not working properly. The water in the shower was dripping the whole time. We told the reception about the issues on the first day but nothing really get better at all. the rooms are quite old and need to be renovated. At the end they give us 50% discount on our stay.

Nice hotel for Warick only issue was no aircon in room but did have a fan!

Really poor, we ended up checking out and not staying. Rooms dated, TV not working, damp smell. Moved rooms and exactly the same problems. Tried to charge £7 for car park on top of room rate.

Check in was efficient as was check out. Room was clean with a good bathroom. Everything worked. Food was ok service good all in all as good as was expected.

Excellent vfm, nice dinner buffet; spacious well equipped room

3 of the 5 doors with signs sating "Fire door: Keep clsed" were NOT CLISED I MENTIONED THIS TO THE FRONT DESK ON DAY ONE, within 15 minutes of checking in. They were still open the day we left.

Excellent

Adequate for the money

Great, friendly staff and the breakfast was good

Booked on points and was utterly disappointed. I booked Marriott because they maintain a certain standard, or so I thought. I was given a room that hasn’t been refurbished since the 1980’s, it was awful. Marks up the walls, peeling paper, moldy bathroom… the list goes on. Having said that it was cleaned to a good standard and the sheets were mercifully clean. I had to be moved rooms (to yet another very tired room - even the receptionist apologised) as there was a holiday bus party that was having an event. The noise from this was actually shocking for a ‘Golden Oldies’ event. The live singers were so loud and the bass of the music ran the length of the hotel. The receptionist was so apologetic and even admitted that she couldn’t hear when the phone rang. I would never stay at this hotel again after being given an extremely substandard room because I had booked on points and for the level of noise that the hotel seemingly had no control over. The whole place brings the brand of Marriott down.

Comfortable room if not a little dated but nothing to ruin stay. Staff were friendly and helpful. Breakfast was excellent with plenty of choice, hot and always well stocked. Will definitely be returning. Ideally situated for Warwick Castle and Stratford upon Avon.

Very Dated Room in slight disrepair, did not look like the modern decor on the booking pictures, and the TV did not work

Toilet was broken so just filled up with water all night. Proper annoying Still a nice hotel though

This is my second stay in property. Property is fine but faced issues with room both time. The housekeeping is a problem. They miss keeping basics toiletries on multiple occasion. The Electric kettle was broken and some rooms dont have iron.

Clean and comfortable. Helpful staff. Room was tired and in need of updating and not reflective of promotional pictures.

3rd floor superior room 316 overlooking the roof below littered with noisy aircon units, wifi impossible to logon and TV switches off every 10 min. Reception moved us to 337 again overlooking aircon units, wifi did work but TV reception was horrendous. Ended up using ipad to watch tv. However, tempura fish and chips were lovely and the buffet breakfast was excellent. If you can put up with the constant noise of aircon units then its an OK hotel.

Lovely

I always stay at delta, this time i was given the room on the ground floor, it was in a bad condition, lights were not working, bathroom was old and dirty, the sink had water drainage issues, the room door kept making noises, even internet was very patchy. This floor seems run down without proper maintenance. I am again staying next week and the week after and do not want to stay on the ground floor as clearly its an unmaintained part of the hotel building

Overall a good experience