Surprised how nice and clean the room was

Better locks on doors

Better locks on doors

Surprised how nice and clean the room was

Gas station, and food are near by. Manager is kind and helpful.

Gas station, and food are near by. Manager is kind and helpful.

It was very nice and clean. Close to where we wanted to be.

It was very nice and clean. Close to where we wanted to be.

Smelly need improvement

Smelly need improvement

Poor check-in process albeit the hotel is located at the main street of OC which has close vicinity to good restaurants.

Poor check-in process albeit the hotel is located at the main street of OC which has close vicinity to good restaurants.

Is good

Is good

Staff were very nice and helpful. Room was clean, and bed was comfortable. Parking lot was extremely small, confusing to access, and difficult to navigate.

Staff were very nice and helpful. Room was clean, and bed was comfortable. Parking lot was extremely small, confusing to access, and difficult to navigate.

It was peaceful and everyone left me alone. I wish they had better breakfast. Maybe onion bagels with low sugar cream cheese.

It was peaceful and everyone left me alone. I wish they had better breakfast. Maybe onion bagels with low sugar cream cheese.

Overall condition of the property was not as advertised.

Overall condition of the property was not as advertised.

Staff was friendly and very helpful. We were in a room facing the busy street which was a little loud. Room was clean but could be cleaner. The drapes really needed cleaning or updating. There was graffiti on the inside of the closet mirror. Fridge worked didn’t use the microwave or coffee pot. Parking lot is very small. Breakfast consists of pancakes, toast, yogurt or oatmeal. About a 15 minute drive to the Toy Story parking lot. We had the 1 king, 2 queens, sleeps 7. The sofa was a small click down that my son barely fit on. Only 1 bathroom for all of us to share. AC unit in living room and double Queen bedroom, no AC in king bedroom. Wasn’t bad since it’s Spring and cooler weather but imagine it would get hot in summer.

Staff was friendly and very helpful. We were in a room facing the busy street which was a little loud. Room was clean but could be cleaner. The drapes really needed cleaning or updating. There was graffiti on the inside of the closet mirror. Fridge worked didn’t use the microwave or coffee pot. Parking lot is very small. Breakfast consists of pancakes, toast, yogurt or oatmeal. About a 15 minute drive to the Toy Story parking lot. We had the 1 king, 2 queens, sleeps 7. The sofa was a small click down that my son barely fit on. Only 1 bathroom for all of us to share. AC unit in living room and double Queen bedroom, no AC in king bedroom. Wasn’t bad since it’s Spring and cooler weather but imagine it would get hot in summer.

Need clean very well sheets and bedding clothes

Need clean very well sheets and bedding clothes

Property was good, not the greatest rooms but still worth the stay, close to Disneyland which is where we were going. The staff was very friendly, welcoming and very very nice, definitely wouldn’t mind staying there again.

Property was good, not the greatest rooms but still worth the stay, close to Disneyland which is where we were going. The staff was very friendly, welcoming and very very nice, definitely wouldn’t mind staying there again.

Unsafe neighborhood. Fearful of car being broken into. I was propositioned in the parking lot by someone of the same gender. Dirty check in area. Dirty breakfast area. Water in room from faucet was gray in color. Wrinkled bedding. Bolted door and locked myself into the bedroom and left as soon as I could, in the morning. I will never return to this hotel chain again.

Unsafe neighborhood. Fearful of car being broken into. I was propositioned in the parking lot by someone of the same gender. Dirty check in area. Dirty breakfast area. Water in room from faucet was gray in color. Wrinkled bedding. Bolted door and locked myself into the bedroom and left as soon as I could, in the morning. I will never return to this hotel chain again.

Ok

Ok

I chose this hotel because the rates were decent them upon arrival it was very clean & I was satisfied with my choice. With that being said I work 12 hour days at the Hanger in Tustin and was gone from the hotel all day only to arrive back and find that my candy bag had been opened and some of them eaten. This to me was a violation of my space and trust and then upon making an immediate complaint staff laughed as if it was a joke not apparently understanding the principle behind my anger. This wasn’t about the candy this was about if you would steal a piece of candy open a sealed bag and feel you had the right to do so what else of my belongings would you feel you have the right to be entitled to.

I chose this hotel because the rates were decent them upon arrival it was very clean & I was satisfied with my choice. With that being said I work 12 hour days at the Hanger in Tustin and was gone from the hotel all day only to arrive back and find that my candy bag had been opened and some of them eaten. This to me was a violation of my space and trust and then upon making an immediate complaint staff laughed as if it was a joke not apparently understanding the principle behind my anger. This wasn’t about the candy this was about if you would steal a piece of candy open a sealed bag and feel you had the right to do so what else of my belongings would you feel you have the right to be entitled to.