This was the absolute worst stay I have ever had anywhere the room was completely trashed bedding burnt shower filthy toilet paper holder falling out of the wall and hurt my child requested a refund she said no requested a room change they said they would let us know went back 5 times all for them to say they are going to check and that housekeeping just arrived so they would let us know and they never did aside from that there was very roudy people all night absolute horrible experience I want a refund.

This was the absolute worst stay I have ever had anywhere the room was completely trashed bedding burnt shower filthy toilet paper holder falling out of the wall and hurt my child requested a refund she said no requested a room change they said they would let us know went back 5 times all for them to say they are going to check and that housekeeping just arrived so they would let us know and they never did aside from that there was very roudy people all night absolute horrible experience I want a refund.

The room was run down, with a foul odor, the sheets were dingy and stained. I left and counldnt stay. The worst hotel room I've experienced.

The room was run down, with a foul odor, the sheets were dingy and stained. I left and counldnt stay. The worst hotel room I've experienced.

I arrived and was giving a room under construction and the clerk wasn't aware of it. Went back and was giving a different room with a broken door lock. Went back to the clerk and was giving another room with broken heater. I called for service and never showed up. The next morning the manager gave us a king size bed room. Very grateful, but I didn't ask for room service when I came back from running errands someone came into my room and fixed up my room. I was VERY disappointed. I felt like my privacy was invaded without permission and I did not give permission I did report it to the clerk in the morning and I let him know that it was very uncomfortable for them to come into my room without me notifying for room service or anything else. The doors kept locking up and we had to go back into the office and get our key reactivated again and again and again very uncomfortable very unprofessional. It was VERY dirty and unhealthy and unsafe. I have pictures but it won't let me download them

I arrived and was giving a room under construction and the clerk wasn't aware of it. Went back and was giving a different room with a broken door lock. Went back to the clerk and was giving another room with broken heater. I called for service and never showed up. The next morning the manager gave us a king size bed room. Very grateful, but I didn't ask for room service when I came back from running errands someone came into my room and fixed up my room. I was VERY disappointed. I felt like my privacy was invaded without permission and I did not give permission I did report it to the clerk in the morning and I let him know that it was very uncomfortable for them to come into my room without me notifying for room service or anything else. The doors kept locking up and we had to go back into the office and get our key reactivated again and again and again very uncomfortable very unprofessional. It was VERY dirty and unhealthy and unsafe. I have pictures but it won't let me download them

First peraon at the front desk was rude. I asked fora second key card when we arrived, he said i got the last one, yet it was 3pm and most rooms were still not checked into yet. The next day the girl at the front desk laughed and said they had a whole box of them and he probably just wanted to get rid of me. Our room had lots of issues. Broken chain lock on the door, half the lights didnt work, the shower never worked, empty tissue box, 3/4 of a roll of toilet paper, no hand soaps, no sink drain stopper, stained sheets and you only get 2 small pillows per bed (I asked for more, but of course the guy at the front desk said they didn't have any). I also went down and let him know of all these issues, he said he'd let someone know to fix them the next day while we were out, we got back in late andof course nothing was fixed,we had to go to a relativea house just to shower. The most painful thing was the metal peace of bed frame that was sticking out from under the bed skirt, I hit my shin on that in the middle of the night on the way to the restroom and probably woke up the whole hotel with the yelp I let out. If we hadn't prepaid for this stay we would've cancelled and gone elsewhere, but of course the guy at the front desk said it was non refundable. I've stayed at many hotels, and even motels, but this one is by far the worst one. I wish we could've gotten our money back.

First peraon at the front desk was rude. I asked fora second key card when we arrived, he said i got the last one, yet it was 3pm and most rooms were still not checked into yet. The next day the girl at the front desk laughed and said they had a whole box of them and he probably just wanted to get rid of me. Our room had lots of issues. Broken chain lock on the door, half the lights didnt work, the shower never worked, empty tissue box, 3/4 of a roll of toilet paper, no hand soaps, no sink drain stopper, stained sheets and you only get 2 small pillows per bed (I asked for more, but of course the guy at the front desk said they didn't have any). I also went down and let him know of all these issues, he said he'd let someone know to fix them the next day while we were out, we got back in late andof course nothing was fixed,we had to go to a relativea house just to shower. The most painful thing was the metal peace of bed frame that was sticking out from under the bed skirt, I hit my shin on that in the middle of the night on the way to the restroom and probably woke up the whole hotel with the yelp I let out. If we hadn't prepaid for this stay we would've cancelled and gone elsewhere, but of course the guy at the front desk said it was non refundable. I've stayed at many hotels, and even motels, but this one is by far the worst one. I wish we could've gotten our money back.