Old fashioned and some rooms are in a strong need of being renovated

Old fashioned and some rooms are in a strong need of being renovated

Very close to the station and everything else. Staff were really brilliant, reception top notch. Bed very comfortable and quiet. Loved it.

Very close to the station and everything else. Staff were really brilliant, reception top notch. Bed very comfortable and quiet. Loved it.

Hotel was fantastic. We stayed for one night. Hotel is fabulous. There’s a man on reception, tall, middle aged glasses and he’s an absolute gent. Had a lovely conversation with him when we checked in and again when we checked out. He told us some history of the hotel and welcomed us kindly. The room was fantastic, beautiful and we loved how it felt modern het still felt like it had so much history. So clean and tidy, excellent all round. If we come back to Malmo, we wouldn’t think about staying anywhere else.

Hotel was fantastic. We stayed for one night. Hotel is fabulous. There’s a man on reception, tall, middle aged glasses and he’s an absolute gent. Had a lovely conversation with him when we checked in and again when we checked out. He told us some history of the hotel and welcomed us kindly. The room was fantastic, beautiful and we loved how it felt modern het still felt like it had so much history. So clean and tidy, excellent all round. If we come back to Malmo, we wouldn’t think about staying anywhere else.

It was okay. Nothing special.

It was okay. Nothing special.

I have stayed here before. The hotel has building works and is being restored. I was put in an annex around the corner. The tap water is not drinkable - but there was no water in the room. There was no water in the vending mchines. I went out into the street back to the reception - to be told they had no water, only sparkling. I was told to go back to the station to buy water! Unbelievable. Normally hotels in Sweden are amazing and they put the customer first. Not here :(

I have stayed here before. The hotel has building works and is being restored. I was put in an annex around the corner. The tap water is not drinkable - but there was no water in the room. There was no water in the vending mchines. I went out into the street back to the reception - to be told they had no water, only sparkling. I was told to go back to the station to buy water! Unbelievable. Normally hotels in Sweden are amazing and they put the customer first. Not here :(

It was an old room with a super old bathroom. Not the standard I expected to be 4*.

It was an old room with a super old bathroom. Not the standard I expected to be 4*.

Extremely low standard in the room. Asked to change room and after help I got a better standard.

Extremely low standard in the room. Asked to change room and after help I got a better standard.

Close to railway station. Delicious breakfast. Great to have a fan in the room for unusual hot weather.

Close to railway station. Delicious breakfast. Great to have a fan in the room for unusual hot weather.

Very nice traditional hotel . Reception staff very friendly . Room comfortable and shower separate to wc which is very useful. Clear green instructions if staying more than one night . Magic breakfast with masses of choice . Hotel very near train and bus station and also centre.

Very nice traditional hotel . Reception staff very friendly . Room comfortable and shower separate to wc which is very useful. Clear green instructions if staying more than one night . Magic breakfast with masses of choice . Hotel very near train and bus station and also centre.

The hotel was covered in scaffolding and we had no view at all. We did not expect that as the photos don’t show and the description on Hotels.com don’t say that the hotel is under construction. The price for the stay was still the same. Construction work is going on from 2023-2025. So careful when booking!

The hotel was covered in scaffolding and we had no view at all. We did not expect that as the photos don’t show and the description on Hotels.com don’t say that the hotel is under construction. The price for the stay was still the same. Construction work is going on from 2023-2025. So careful when booking!

I’m glad I could open the window since most European hotels don’t have AC,

I’m glad I could open the window since most European hotels don’t have AC,

Nice but so far from every think

Nice but so far from every think

Comfortable hotel close to the train station. Helpful staff. Great breakfast.

Comfortable hotel close to the train station. Helpful staff. Great breakfast.

The hotel rooms we stayed in are nothing like the website photos. There were renovations happening (which may be the cause of the issue), but we were sent to another neighbouring building, and issued the most basic rooms (like a university dormitories). The rooms were tired, with various maintenance issues, and not particularly clean. You also have to book breakfast at a given time and the receptionist snapped at me for not knowing exactly what time I wanted to book, but I explained that I was yet to coordinate some work appointments. Worst hotel and room I have stayed in for years! My colleague also had lots of issues with her room. Avoid!!

The hotel rooms we stayed in are nothing like the website photos. There were renovations happening (which may be the cause of the issue), but we were sent to another neighbouring building, and issued the most basic rooms (like a university dormitories). The rooms were tired, with various maintenance issues, and not particularly clean. You also have to book breakfast at a given time and the receptionist snapped at me for not knowing exactly what time I wanted to book, but I explained that I was yet to coordinate some work appointments. Worst hotel and room I have stayed in for years! My colleague also had lots of issues with her room. Avoid!!

luxurious feeling hotel, good breakfast and central location.

luxurious feeling hotel, good breakfast and central location.

This hotel was wonderful! It was elegant, beautiful with its historical charm, and comfortable! All staff were super friendly. Even under construction, it was safe and easy to navigate, and somehow it was unnoticeable from a noise standpoint. The breakfast was great, and as a bonus, everything on offer was lactose free, so my wife could eat all the delicious things! It was also right across the street from Malmö C station, so transportation was a breeze. Highly recommend, and look forward to staying again.

This hotel was wonderful! It was elegant, beautiful with its historical charm, and comfortable! All staff were super friendly. Even under construction, it was safe and easy to navigate, and somehow it was unnoticeable from a noise standpoint. The breakfast was great, and as a bonus, everything on offer was lactose free, so my wife could eat all the delicious things! It was also right across the street from Malmö C station, so transportation was a breeze. Highly recommend, and look forward to staying again.