The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel

The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel

Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.

Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.

Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.

Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.

This is a very peaceful and beautiful property

This is a very peaceful and beautiful property

Shilo Inns used to be "Affordable Excellence", now they are just crap. At least the one in Bend. When we checked in, the clerk would only give us one key, saying that they were running out. We checked the next day with a different clerk who said they had plenty. We had to ask for an additional glass and towels. We had a kitchenette unit, but the only wastebasket was in the bathroom. Absolutely no utensils. The room and grounds are in disrepair - like they haven't done maintenance in years. A pretty property, but a really disappointing stay. Finally, when we checked out, I asked for a receipt. Even though I paid at the hotel, I was informed that since I booked through Hotels.com that I would need to contact them for a receipt. Hotels.com says that since I paid at the hotel, I would need to get a receipt from them. I've called four times and finally gave up. I do not recommend.

Shilo Inns used to be "Affordable Excellence", now they are just crap. At least the one in Bend. When we checked in, the clerk would only give us one key, saying that they were running out. We checked the next day with a different clerk who said they had plenty. We had to ask for an additional glass and towels. We had a kitchenette unit, but the only wastebasket was in the bathroom. Absolutely no utensils. The room and grounds are in disrepair - like they haven't done maintenance in years. A pretty property, but a really disappointing stay. Finally, when we checked out, I asked for a receipt. Even though I paid at the hotel, I was informed that since I booked through Hotels.com that I would need to contact them for a receipt. Hotels.com says that since I paid at the hotel, I would need to get a receipt from them. I've called four times and finally gave up. I do not recommend.

Popcorn ceilings, filthy carpet, very rundown.

Popcorn ceilings, filthy carpet, very rundown.

Nice place with a view of the river

Nice place with a view of the river

Great service. Terrible room state.

Great service. Terrible room state.

The property outside was nice but the room itself was in poor condition (dirty, cigarette butts on the balcony, bed was uncomfortable) not really little kid friendly.

For the price it isn’t a horrible place to stay but it was pretty dirty the room was full of spiders and the carpet was nasty. The coffee pot I would not trust. Convenient area to stay and it was fine for sleeping but not sure I would pick this one again

For the price it isn’t a horrible place to stay but it was pretty dirty the room was full of spiders and the carpet was nasty. The coffee pot I would not trust. Convenient area to stay and it was fine for sleeping but not sure I would pick this one again

Room was dirty. Carpet had stains throughout. Large patched hole in wall that wasn’t even completed. No shower towels. Hair in tub drain. Hot tub in pool area was not even hot. Found dog poop in men’s changing area in pool area. We’ve stayed here several years ago and were very happy. Not this time. Plus it was a balcony with river view and could barely see River due to plant vegetation overgrowth

Room was dirty. Carpet had stains throughout. Large patched hole in wall that wasn’t even completed. No shower towels. Hair in tub drain. Hot tub in pool area was not even hot. Found dog poop in men’s changing area in pool area. We’ve stayed here several years ago and were very happy. Not this time. Plus it was a balcony with river view and could barely see River due to plant vegetation overgrowth

Beds are old and uncomfortable.. bedding looked dirty. Carpets stained

Nice place, good rates. The facilities could use a little TLC is some areas.

Beds are old and uncomfortable.. bedding looked dirty. Carpets stained

Place was dirty; didn't even stay the night because it felt so unclean. Literally splashes of things on the wall that was not cleaned off, stains on bedding and the floor, sticky handles. Would never recommend this place.

Bathtub had hair and pubs. Prostitution a block away. It was kept up exterior dated rooms tv not great.

I wish I could say my stay was great, but unfortunately, it was not. Before I checked in, I could hear yelling coming from the lobby. When I opened the door, I found the man behind the counter yelling at someone on his cell phone. He hung up as my six-year-old son and I approached the counter. While I was filling out my paperwork, the man received a text, picked up his phone, read the message to himself, and then exclaimed very loudly, "WHAT THE FREAK? YOU KNOW I'M WITH SOMEONE RIGHT NOW!” This made me extremely uncomfortable, and my child looked at me with concern. I was shocked by the lack of self-awareness and professionalism displayed by this man. The room was quite dirty, and the door locks did not instill a sense of security. Although my room had a balcony with a beautiful view of the river, it was covered in spider webs. Being close to the river, bugs were prevalent, and the screen door was worn and did not fit securely. As a result, if you left the sliding door open and the screen door closed, bugs could still get in. Room 422 was the end unit, located right next to the pool and workout room. The pool temperature was acceptable; however, there was a noticeable dirty ring around the edge. There were two hot tubs, but only one was heated, and both had an unpleasant odor. My son remarked that it smelled like poo. I felt too intimidated to call the front desk to voice any complaints, especially as a single mother with her child.limited options for finding alternative stay

I wish I could say my stay was great, but unfortunately, it was not. Before I checked in, I could hear yelling coming from the lobby. When I opened the door, I found the man behind the counter yelling at someone on his cell phone. He hung up as my six-year-old son and I approached the counter. While I was filling out my paperwork, the man received a text, picked up his phone, read the message to himself, and then exclaimed very loudly, "WHAT THE FREAK? YOU KNOW I'M WITH SOMEONE RIGHT NOW!” This made me extremely uncomfortable, and my child looked at me with concern. I was shocked by the lack of self-awareness and professionalism displayed by this man. The room was quite dirty, and the door locks did not instill a sense of security. Although my room had a balcony with a beautiful view of the river, it was covered in spider webs. Being close to the river, bugs were prevalent, and the screen door was worn and did not fit securely. As a result, if you left the sliding door open and the screen door closed, bugs could still get in. Room 422 was the end unit, located right next to the pool and workout room. The pool temperature was acceptable; however, there was a noticeable dirty ring around the edge. There were two hot tubs, but only one was heated, and both had an unpleasant odor. My son remarked that it smelled like poo. I felt too intimidated to call the front desk to voice any complaints, especially as a single mother with her child.limited options for finding alternative stay

Our room had mold in the bathroom, one of the beds had a broken bed frame. The carpet was stained & damaged & the mattress had bed bugs! We left that hotel & found somewhere else to stay.

The room was not cleaned well. Had webs on dresser to floor. Shower had crown stains. Pool and changing area was really poor condition. Run down. Not kept up

No frills but clean and comfortable. Carpet a little dated and stained but their pet fee is extremely affordable and the property is pet friendly

Dirty, worn down , unsanitary.