Room smelled like wet dog.

Room smelled like wet dog.

This was the worst Hampton my wife and I had ever stayed at. Room was tiny , no microwave or fridge in the room. Instructions for blinds was ridiculously small and hardly able to read. Almost seems as if this started out to be a different hotel and was then purchased by Hilton. Directions to get there were not good. Some of the food was okay but not all of it. Staff was accommodating.

This was the worst Hampton my wife and I had ever stayed at. Room was tiny , no microwave or fridge in the room. Instructions for blinds was ridiculously small and hardly able to read. Almost seems as if this started out to be a different hotel and was then purchased by Hilton. Directions to get there were not good. Some of the food was okay but not all of it. Staff was accommodating.

Nicest hotel in Janesville area

Nicest hotel in Janesville area

Will definitely stay here again. Very convenient to the interstate and very clean, comfortable property.

We arrived late to the property. Part of the parkimg lot lights were not working, we parked as close to an area with lights as possible. Our vehicle, along with two others were broken into. Front office gal was worried about her own vehicle being broken into (which is understandable)and checked it. However, we were not informed about the breakin, we walked downstairs to a broken window and discovered multiple items missing. Funny enough parking lot ights were functional around 4 am when we woke up to use restroom. While spraking with an employee about what was taken, we were reminded that Hampton Inn accepts no responsibilty and that we park in their lot at our own risk. While waiting for the police to come I requested a later check-out to which I was informed the latest they could do was 2 pm. At that point in time we still didn't know if we could get car fixed or not. Our family has stayed in Hamptons for a long time without any issue, this was truly unfortunate and a difficult moment for us. I wish that the manager would have been more compassionate with our plight and check out time, rather than being concerned with the next round of guests coming through. The most helpful individual was one of the cooks, who spoke with the police to help us file a report. Officer was very kind as well. Customer service is very important, especially during a time when an incident like this occurs. Don't know that we will trust this company again. ..

We arrived late to the property. Part of the parkimg lot lights were not working, we parked as close to an area with lights as possible. Our vehicle, along with two others were broken into. Front office gal was worried about her own vehicle being broken into (which is understandable)and checked it. However, we were not informed about the breakin, we walked downstairs to a broken window and discovered multiple items missing. Funny enough parking lot ights were functional around 4 am when we woke up to use restroom. While spraking with an employee about what was taken, we were reminded that Hampton Inn accepts no responsibilty and that we park in their lot at our own risk. While waiting for the police to come I requested a later check-out to which I was informed the latest they could do was 2 pm. At that point in time we still didn't know if we could get car fixed or not. Our family has stayed in Hamptons for a long time without any issue, this was truly unfortunate and a difficult moment for us. I wish that the manager would have been more compassionate with our plight and check out time, rather than being concerned with the next round of guests coming through. The most helpful individual was one of the cooks, who spoke with the police to help us file a report. Officer was very kind as well. Customer service is very important, especially during a time when an incident like this occurs. Don't know that we will trust this company again. ..

very clean and quiet good breakfast

Nice and clean

very clean and quiet good breakfast

Nice and clean

Hotel in a good location. Has some wear & tear. Room could have been cleaner, there was hair all over the bathroom. Breakfast was ok.

Hotel in a good location. Has some wear & tear. Room could have been cleaner, there was hair all over the bathroom. Breakfast was ok.

Very nice

Very nice

All great

All great

Great stay and convenient for our travel

Great stay and convenient for our travel

Nice property

Nice property

Very friendly staff, nice breakfast, rooms were clean and nice. Location was good and close to a lot of places to eat. Will definitely go back if in the area!

Very friendly staff, nice breakfast, rooms were clean and nice. Location was good and close to a lot of places to eat. Will definitely go back if in the area!

Friendly staff, clean & comfortable, great hot breakfast.

Friendly staff, clean & comfortable, great hot breakfast.

The stay was great at the Hampton Inn! Loved being able to use the digital key for check in and the hotel was super clean and staff were super friendly!

The stay was great at the Hampton Inn! Loved being able to use the digital key for check in and the hotel was super clean and staff were super friendly!

We stayed here for one night on a road trip and it was our favorite hotel. The rooms were clean and well laid out, the bed was comfortable, and the staff was lovely. There are a couple things within walking distance if you’re traveling (Cracker Barrel, Walgreens, convenience store). The area was safe and quiet. Breakfast had a lot of options, but it was all standard hotel breakfast options. Would definitely stay here again!

We stayed here for one night on a road trip and it was our favorite hotel. The rooms were clean and well laid out, the bed was comfortable, and the staff was lovely. There are a couple things within walking distance if you’re traveling (Cracker Barrel, Walgreens, convenience store). The area was safe and quiet. Breakfast had a lot of options, but it was all standard hotel breakfast options. Would definitely stay here again!

The entire carpet in the room was moist and sticky. The room also did not smell fresh. The front desk clerk did come to my room to verify the issue. He was was polite but stated he could not move us to another room. The manager in the morning did a good job with the service recovery, but still unsettling having to stay in a room in that condition. The property is over 30 years old and needs a renovation.