the breakfast was good -- lots of raisin bran, milk in refrigerator, very good coffee and yoghurt and little cups of mandarin oranges, bagels, rolls, toaster - could have used bread but that would be hard to keep fresh, would have liked hard-boiled eggs but eggs are now very expensive -- tea, both herbal and caffeine (green, black) -- very good TV and room heater, good view from window, two bus routes to downtown -- across the street is Wendy's with famous chili - I have posted a photo of the rising moon just before sunrise Feb. 17, from window of my room, one month into Chinese year

location was not as beautiful as in the old downtown - but I knew about that in advance

Price, was acceptable. Very nice breakfast area.

We wanted 2 queen beds as per our reservation. We were given 1 queen in a postage stamp sized room. Inadequate electrical connections for our needs. Wow try finding television channels.

Nice beds and clean rooms. Perfect location for us to stay to visit our daughter. Helpful front desk.

It was all fine! No complaints.

The primary reason for the rating was being able to sleep in a bed with a relatively new mattress. It was great.

Would have been nice to have a chair in the room

Quiet hotel

The welcoming, the comfort and coziness felt as soon as I entered my room.

I did not like the overnight front desk receptionist. The person/s that were placed in the conjoined room next to me were smoking illegal things in their room the second they entered it and the smell coming into my room from their's literally made me sick. When informing the front desk receptionist, she was very rude and clearly told me there wasn't anything she could do about it, which is unacceptable and extremely unprofessional, especially knowing that your customer occupying the neighboring room to mine, was doing illegal activity in your property/business. I could have easily involved the police, but I didn't feel that was my job to take care of during my (payed for) stay. It could have been so much worse had I contacted authorities, especially if I told them that I reported the illegal activity to the person in charge and was told nothing could be done to correct the issue. I also seen housekeeping cleaning that room this morning and the smell of drugs that came out of that room while the door was open while housekeeping cleaned. It was absolutely disgusting.

Good breakfast

Clean, well kept.

No room safe

I like that the staff told us about the flyers of events in the area. However, your staff should educate themselves about things that are going on the for the weekend. Just l a quick look at the flyer than you could educate the guest about things going on. Like there is a parade tonight as well as many things that kids can do for free. For a family checking in with younger children.

The gentleman that work Saturday 2nd shift had no idea how to get to event. Seem like he really didn't have the time too talk or help us. I think he could have done a better job by pulling it up on the computer, and giving us printed directions. Rather than saying "I live right over there" i have no idea where this is.

Didnt have breakfast

very pleasant staff

scratchy towels

Room was nice and clean, the entrance was clean and open with plenty of room.

No fresh fruit any I kind of oatmeal to choose from, no hard boiled eggs.

MIRROR ABOVE HEAD OF BED WAS DIRTY. IT APPEARED SOMEONE WAS LEANING AGAINST PRIOR TO MY VISIT. IT HAD NOT BEEN PROPERLY CLEANED.