Could not understand clerk. No elevator. Had to go up 2 flights of metal unsafe stairs. Could not see hotel sign till you were right on it and too late to turn. No traffic lights--trying to get out was unbearable. I would not stay again.

Could not understand clerk. No elevator. Had to go up 2 flights of metal unsafe stairs. Could not see hotel sign till you were right on it and too late to turn. No traffic lights--trying to get out was unbearable. I would not stay again.

They was so rude it was not funny

They was so rude it was not funny

The people in charge very unprofessional and uneducated, they treated me and my family so bad, its very bad for business.

The people in charge very unprofessional and uneducated, they treated me and my family so bad, its very bad for business.

First paid online then went to check in and they charged me an extra $25 for one of my kids. Get in the room it smells funky, old tv and the cable didn’t even work, so I went to move the dresser to check the lines and it was dusty and there was an old q-tip. Beds felt stiff as god knows what damn near felt like a boxspring. Not worth $130

First paid online then went to check in and they charged me an extra $25 for one of my kids. Get in the room it smells funky, old tv and the cable didn’t even work, so I went to move the dresser to check the lines and it was dusty and there was an old q-tip. Beds felt stiff as god knows what damn near felt like a boxspring. Not worth $130

Pictures of amenities and rooms when booking on Expedia were not accurate. Many years have undoubtedly passed since they were updated. Nothing special.

Dirty water in plumbing and showers

Pictures of amenities and rooms when booking on Expedia were not accurate. Many years have undoubtedly passed since they were updated. Nothing special.

Dirty water in plumbing and showers

Really the only problem I had, was the TV only got one channel

Really the only problem I had, was the TV only got one channel

The room and overall facilities were perfectly average. They are limited on pillows...for a king bed, there were 3 flat pillows provided. The issue is with the staff. I slept past check out by 15 minutes, which is completely my fault. There are no phones in the room, so I called the front desk and asked about a late check out. $20, no big deal, pretty standard. I got a call 20 minutes later saying I had 15 minutes to clear the room. That's fine, I was almost done. Then 5 minutes later, someone was pounding on the door saying I had to pay, right then, or they would call the cops. I wasn't even allowed to put clothes on to answer the door, he said if I didn't open the door right then, he would call the cops, so I had to open the door in my towel. Thank goodness I had brought my own towel that covered everything, because the towels provided certainly don't much of anything. I wasn't trying to pull a fast one on the facility. I messed up, and I know it. But their communication is terrible, the owners don't talk to each other, and not being allowed to even put on clothes before answering the door without the threat of cops? It was a very rough and frustrating experience for someone who is just a bit of an innocent forgetful female. Oh, and be prepared...the mattresses are hard as a rock. I lucked out and can sleep anywhere. My friend with me didn't sleep a wink. Just something to be prepared for.

Great area and clean

The room and overall facilities were perfectly average. They are limited on pillows...for a king bed, there were 3 flat pillows provided. The issue is with the staff. I slept past check out by 15 minutes, which is completely my fault. There are no phones in the room, so I called the front desk and asked about a late check out. $20, no big deal, pretty standard. I got a call 20 minutes later saying I had 15 minutes to clear the room. That's fine, I was almost done. Then 5 minutes later, someone was pounding on the door saying I had to pay, right then, or they would call the cops. I wasn't even allowed to put clothes on to answer the door, he said if I didn't open the door right then, he would call the cops, so I had to open the door in my towel. Thank goodness I had brought my own towel that covered everything, because the towels provided certainly don't much of anything. I wasn't trying to pull a fast one on the facility. I messed up, and I know it. But their communication is terrible, the owners don't talk to each other, and not being allowed to even put on clothes before answering the door without the threat of cops? It was a very rough and frustrating experience for someone who is just a bit of an innocent forgetful female. Oh, and be prepared...the mattresses are hard as a rock. I lucked out and can sleep anywhere. My friend with me didn't sleep a wink. Just something to be prepared for.

Not really a clean place, musty smell due to previous water damage causing mold in some places. No wifi ,i didn't ask about breakfast ( because who would eat at a hotel with that smell) rooms were spacious although outdated but good for the price. Would probably book again but only as a last resort.

Not really a clean place, musty smell due to previous water damage causing mold in some places. No wifi ,i didn't ask about breakfast ( because who would eat at a hotel with that smell) rooms were spacious although outdated but good for the price. Would probably book again but only as a last resort.

Great service, nice , safe , and comfortable stay

Great service, nice , safe , and comfortable stay

I reserved this room while I was in a club and was not able to drive home 3 hours away. I PAID for the room and when I arrived, was told I could not stay in the room I paid for because I missed check in time. Anytime I’ve paid to stay somewhere, even last minute, I’ve simply paid and arrived to enjoy my stay. They have a no refund policy, yet won’t let guests stay if they arrive too late. I was at a very expensive show, that ran late and I went straight there. I was not from the area either. This was terrible service. And in my opinion it’s a form of fraud. I paid for a service and it was not provided. Would never recommend to anyone, as this put me in a dangerous position being in a strange town with no where to go because everywhere else in the area was booked due to local events. I had to drive for an additional hour and 45 minutes before being able to find a room. DO NOT STAY HERE!

The room was dated. There was a mildew smell. There was just a sink and no vanity.

The room was dated. There was a mildew smell. There was just a sink and no vanity.

I reserved this room while I was in a club and was not able to drive home 3 hours away. I PAID for the room and when I arrived, was told I could not stay in the room I paid for because I missed check in time. Anytime I’ve paid to stay somewhere, even last minute, I’ve simply paid and arrived to enjoy my stay. They have a no refund policy, yet won’t let guests stay if they arrive too late. I was at a very expensive show, that ran late and I went straight there. I was not from the area either. This was terrible service. And in my opinion it’s a form of fraud. I paid for a service and it was not provided. Would never recommend to anyone, as this put me in a dangerous position being in a strange town with no where to go because everywhere else in the area was booked due to local events. I had to drive for an additional hour and 45 minutes before being able to find a room. DO NOT STAY HERE!

The room smelled of smoke, the bed was hard, air didn’t work good.

The room smelled of smoke, the bed was hard, air didn’t work good.

It was like the entire area was shutting down. We were told they had free breakfast but that was not available. There was only about 1/3 roll of toilet paper and we had to ask for more. The room was ok but the tv was acting up and we had to change room because the tv was not working. birds were chirping all day and night outside our room.

It was like the entire area was shutting down. We were told they had free breakfast but that was not available. There was only about 1/3 roll of toilet paper and we had to ask for more. The room was ok but the tv was acting up and we had to change room because the tv was not working. birds were chirping all day and night outside our room.

Great hotel, clean rooms an great service. Will stay there again

Great hotel, clean rooms an great service. Will stay there again

The person at front desk was very rude and the room smelled like marijuana when we walked in. They did not have a smoking room available and we had to go outside all night to smoke. We ended up not even staying we just left and went home. We will not be staying there ever again!