hotels.com staff and days inn manager punks

hotels.com staff and days inn manager punks

It’s close to Knott’s Berry farm. There is a CVS nearby. Room was clean but the bedcover had a hole possibly burnt by a cigarette.

All good

All good

Ok for short stay. Spacious room. Old building but still okay.

I liked the service by house cleaning staff. BF could add fruits.

Ok for short stay. Spacious room. Old building but still okay.

Need better signage so the property can be see further away.

Nica hotel , we had a good stay and it wasn't too expensive.

Good

Good

The first night we found a cockroach in our room. I hadn't ever been to California and thought maybe it was kind of like how Florida has them everywhere and call them palomino bugs (spelling might be off, but you get the gist). Night 3 we found another and I went to the office to let them know. The young man stated that it is because the rooms face outside instead of having internal hallways and that he couldn't give me any money back since I booked with Expedia. He told me to follow up with them for money back. He did say that he could switch my room and that they reserve some emergency rooms for issues of this type, but knowing that he had said that it was because of them facing the outdoors, I assumed that it would happen in the new room and why uproot everyone and everything we had for that for 2 more nights.. He stated that he could go get me some bug spray, but I knew that the bug spray only matters if I see the bug and spray it and I feel I could be more efficient with stepping on it to kill it. The young man told me that he was going to notify housekeeping for in the morning. Later that night my husband found 2 more cockroaches. Once home, I contacted Expedia and asked them for money back and when they contacted the hotel, the hotel said they had no record of this. I called the hotel later myself and the same man told me the same thing and gave me the manager's email but the manager won't answer me!!!

The first night we found a cockroach in our room. I hadn't ever been to California and thought maybe it was kind of like how Florida has them everywhere and call them palomino bugs (spelling might be off, but you get the gist). Night 3 we found another and I went to the office to let them know. The young man stated that it is because the rooms face outside instead of having internal hallways and that he couldn't give me any money back since I booked with Expedia. He told me to follow up with them for money back. He did say that he could switch my room and that they reserve some emergency rooms for issues of this type, but knowing that he had said that it was because of them facing the outdoors, I assumed that it would happen in the new room and why uproot everyone and everything we had for that for 2 more nights.. He stated that he could go get me some bug spray, but I knew that the bug spray only matters if I see the bug and spray it and I feel I could be more efficient with stepping on it to kill it. The young man told me that he was going to notify housekeeping for in the morning. Later that night my husband found 2 more cockroaches. Once home, I contacted Expedia and asked them for money back and when they contacted the hotel, the hotel said they had no record of this. I called the hotel later myself and the same man told me the same thing and gave me the manager's email but the manager won't answer me!!!

Clean facility and decent breakfast

Clean facility and decent breakfast

Definitely a budget hotel. You get what you paid for: roof, bed, simple breakfast, free parking. Outdated rooms with ants so I question the cleanliness. Only stayed one night and did not use amenities or explore local area. I did not feel comfortable with the street though and was worried our car would get broken into during the night. Staff was courteous but nothing over the top. It was a good cheap one night but I probably will not be staying here again.

very good

Definitely a budget hotel. You get what you paid for: roof, bed, simple breakfast, free parking. Outdated rooms with ants so I question the cleanliness. Only stayed one night and did not use amenities or explore local area. I did not feel comfortable with the street though and was worried our car would get broken into during the night. Staff was courteous but nothing over the top. It was a good cheap one night but I probably will not be staying here again.

very good

Hi level place

Hi level place

Dirty floor , arrived at 11pm , interesting folks in the parking lot . No luggage cart , had to use a utility cart.

Not a big choice for breakfast, very minimal. Not upgraded, probably original build. Overall not too bad for the price

Totally opposite what we see in the picture. Breakfast is pre packaged. Coffee is horrible. I will not feed that breakfast to my dog. Swimming pool is dirty and not enclosed. Don’t be fool by looking at the pictures. Picture you see is only front. Picture of the rooms is totally opposite. Dirty and really dirty. U will never recommend to any one.

Totally opposite what we see in the picture. Breakfast is pre packaged. Coffee is horrible. I will not feed that breakfast to my dog. Swimming pool is dirty and not enclosed. Don’t be fool by looking at the pictures. Picture you see is only front. Picture of the rooms is totally opposite. Dirty and really dirty. U will never recommend to any one.

Not a big choice for breakfast, very minimal. Not upgraded, probably original build. Overall not too bad for the price

Great experience

Great experience

Had to call out a youngster at the front desk, had an attitude , assigned us room on the 3rd floor when I asked him if there were elevators he replied "no", therefore requested rooms on the first floor, later found out hotel has elevators. When I checked out inform the front desk person what had transpired.

Had to call out a youngster at the front desk, had an attitude , assigned us room on the 3rd floor when I asked him if there were elevators he replied "no", therefore requested rooms on the first floor, later found out hotel has elevators. When I checked out inform the front desk person what had transpired.

For the price it was a great room- quiet stay-