Staff was super attentive and friendly.

Staff was super attentive and friendly.

It was fine, and I would go there again. The only real negative was that the room smelled bad when we walked in. It actually smelled like cigarette smoke, but no one allows that any more. We were thinking that perhaps the room should be painted with KILZ or some other product that can take out smell.

It was fine, and I would go there again. The only real negative was that the room smelled bad when we walked in. It actually smelled like cigarette smoke, but no one allows that any more. We were thinking that perhaps the room should be painted with KILZ or some other product that can take out smell.

Convenient to mystic lake casino.

Convenient to mystic lake casino.

It was alright a lot of the interior was old

It was alright a lot of the interior was old

The only problem is cellphone reception is non existence here. You have to use their internet which usually is a bad idea

The only problem is cellphone reception is non existence here. You have to use their internet which usually is a bad idea

I’ll list off some good qualities first. Staff was very friendly and helpful. Whenever we had an issue, they accommodated and we really appreciated that. We got the king suite with jacuzzi tub for the weekend. For the price, the (2nd) room we got was perfect! Clean, dry, slight odor, but nothing to really complain about. Totally great. Now for the bad. The first room we got (124) was horrible. You walk in and notice the dampness in the air. Like stinky, mildewy air. We, my husband and I, wondered if it may have flooded at some point? Either a former guest, or during the heavy rain. Either way, it STANK. Some of our towels were damp as if they didn’t get time to dry fully in the dryer (OR the room was just that moist??). We couldn’t walk around on the floors with bare feet.. The floor was sticky and also somewhat wet. We’d walk around with socks on and the bottoms of our socks would be slightly damp after a minute or two. We were so grossed out, we bought some Lysol and fabreeze just to tolerate it for the first night and would sprint to the bathroom/bed/couches to try not to funk up our socks. Totally unacceptable room. Idk if that’s all the bottom levels, but 124 was DEFINITELY one of the worst hotel rooms I’ve booked. It totally sucks, but if we hadn’t had room 124 to start, we would have loved the stay and planned to come back. The 2nd room was great. Lovely staff.

I’ll list off some good qualities first. Staff was very friendly and helpful. Whenever we had an issue, they accommodated and we really appreciated that. We got the king suite with jacuzzi tub for the weekend. For the price, the (2nd) room we got was perfect! Clean, dry, slight odor, but nothing to really complain about. Totally great. Now for the bad. The first room we got (124) was horrible. You walk in and notice the dampness in the air. Like stinky, mildewy air. We, my husband and I, wondered if it may have flooded at some point? Either a former guest, or during the heavy rain. Either way, it STANK. Some of our towels were damp as if they didn’t get time to dry fully in the dryer (OR the room was just that moist??). We couldn’t walk around on the floors with bare feet.. The floor was sticky and also somewhat wet. We’d walk around with socks on and the bottoms of our socks would be slightly damp after a minute or two. We were so grossed out, we bought some Lysol and fabreeze just to tolerate it for the first night and would sprint to the bathroom/bed/couches to try not to funk up our socks. Totally unacceptable room. Idk if that’s all the bottom levels, but 124 was DEFINITELY one of the worst hotel rooms I’ve booked. It totally sucks, but if we hadn’t had room 124 to start, we would have loved the stay and planned to come back. The 2nd room was great. Lovely staff.

It was a quiet clean place

It was a quiet clean place

Bed badly..need change. It difficult to to sleep

Bed badly..need change. It difficult to to sleep

While the rooms appear nice and clean, there was a very strong musty odor in the room. I don’t know if it’s a mold problem or just a moisture problem, but it was very strong. There was no guide for the TV, and the remote didn’t work. There were no washcloths in the bathroom, and if there had been more than one person in this room, one set of towels was not enough. The shower curtain rod appeared to be coming off the wall, and it was a curved rod that was drooping and not upright, making it impossible to keep the shower curtain closed. The beds were average comfort, but I’m not sure the sheets were clean. The check-in staff was very nice. I expected better for the price we paid for the rooms.

While the rooms appear nice and clean, there was a very strong musty odor in the room. I don’t know if it’s a mold problem or just a moisture problem, but it was very strong. There was no guide for the TV, and the remote didn’t work. There were no washcloths in the bathroom, and if there had been more than one person in this room, one set of towels was not enough. The shower curtain rod appeared to be coming off the wall, and it was a curved rod that was drooping and not upright, making it impossible to keep the shower curtain closed. The beds were average comfort, but I’m not sure the sheets were clean. The check-in staff was very nice. I expected better for the price we paid for the rooms.

A good option for the area

A good option for the area

Walked into room and found a dehumidifier in the middle of the room.

Walked into room and found a dehumidifier in the middle of the room.

The property was clean and tidy, however, it is starting to show its age in some areas. The pool was comfortably warm, but is showing rust.

The property was clean and tidy, however, it is starting to show its age in some areas. The pool was comfortably warm, but is showing rust.

It had a musty, smoky smell. Staff was very friendly.

It had a musty, smoky smell. Staff was very friendly.

The room smelled pretty bad - like it was used to smoke before .

The room smelled pretty bad - like it was used to smoke before .

I felt for the cost it wasn't as high of quality I would have hoped for. Staff were very pleasant and nice and the breakfast was good. The bathroom/shower could use some updating. Drain wasn't working in the shower. I was in 4 inches of water at the end of my shower. Mattresses/pillows also not at the level I would expect for paying $328 for two nights.

I felt for the cost it wasn't as high of quality I would have hoped for. Staff were very pleasant and nice and the breakfast was good. The bathroom/shower could use some updating. Drain wasn't working in the shower. I was in 4 inches of water at the end of my shower. Mattresses/pillows also not at the level I would expect for paying $328 for two nights.

This was a convenient location to stay the night for our trip to valleyfair. The breakfast was pretty good. For those curious as I was, they offer waffles (strawberry or original), precooked bacon, sausage links, biscuits and gravy, potatoes and scrambled eggs. They also have easy options like toast, bagels, oatmeal packets, cereal, yogurt and a couple other small things. Juice (mango, orange, apple and I forget the last option). Our family went to take a swim and unfortunately there was a family in there who were pretty obnoxious. Kids jumping, diving and splashing even though diving was against rules. They clearly saw how annoyed I was at one of their kids splashing my 5 year old after he asked them not to multiple times. They got me as well and I wasn’t too fond of it. The adults just chatting it up without a care of what was going on. One of the dads throwing his young daughter in the pool. Wish there was a member of staff there to watch how their pools are being used or at least a camera so staff can monitor it. There was a bit of hair in the bathroom when we checked in but no big deal. The hallways had this unpleasant scent but I guess you get used to it. Same as the hotel room. But slightly different smell. Hallways smelled like cigarettes and body odor. Unsure how to describe the rooms but it wasn’t as bad. The beds and pillows were comfy. Parking was easy to get into. Staff was friendly. Oh and water pressure in shower not great.

This was a convenient location to stay the night for our trip to valleyfair. The breakfast was pretty good. For those curious as I was, they offer waffles (strawberry or original), precooked bacon, sausage links, biscuits and gravy, potatoes and scrambled eggs. They also have easy options like toast, bagels, oatmeal packets, cereal, yogurt and a couple other small things. Juice (mango, orange, apple and I forget the last option). Our family went to take a swim and unfortunately there was a family in there who were pretty obnoxious. Kids jumping, diving and splashing even though diving was against rules. They clearly saw how annoyed I was at one of their kids splashing my 5 year old after he asked them not to multiple times. They got me as well and I wasn’t too fond of it. The adults just chatting it up without a care of what was going on. One of the dads throwing his young daughter in the pool. Wish there was a member of staff there to watch how their pools are being used or at least a camera so staff can monitor it. There was a bit of hair in the bathroom when we checked in but no big deal. The hallways had this unpleasant scent but I guess you get used to it. Same as the hotel room. But slightly different smell. Hallways smelled like cigarettes and body odor. Unsure how to describe the rooms but it wasn’t as bad. The beds and pillows were comfy. Parking was easy to get into. Staff was friendly. Oh and water pressure in shower not great.