I complained a few times that there is a big pile of dirty sheets left outside the front of my room door. Nobody ever came to pick them up. The bed was comfortable. The room seem clean. The building is just old. The elevator smells awful. The breakfast was pretty awful too. If I would’ve paid $89 or $90 for this room, it would’ve been OK. But I paid 150 $160. I should’ve gone elsewhere . However, was a great location! Really close to the summit shopping area with a ton of things to eat and by the botanical gardens. And right off the highway.

Great service. They are getting to upgrade facility, so it will even better.

Great service. They are getting to upgrade facility, so it will even better.

1st off, the receptionist working the counter when I checked in was absolutely the nicest person I ever met. Treated us with respect and kindness. We checked in late because we went to the wrong Hotel. The area was located in a nice quiet area. The issue was our door to our hotel room wouldn’t ahut all the way. You had to wake the entire hotel up just to close the door. The AC unit would shut completely off when it hit its set temperature. I had to get up at 2:00am-2:30am each morning to turn it on because of sweating so bad. Rhe xwalls and the doors on the our floor were filthy dirty or stained. With that said It wouldn’t make my top 4 places in Birmingham, Al to stay. I give it a 2 1/2 just because the 1st night we were treated with respect.

My wife an I traveled through the area and stayed at several hotels. This one was the cleanest and very well maintained.

1st off, the receptionist working the counter when I checked in was absolutely the nicest person I ever met. Treated us with respect and kindness. We checked in late because we went to the wrong Hotel. The area was located in a nice quiet area. The issue was our door to our hotel room wouldn’t ahut all the way. You had to wake the entire hotel up just to close the door. The AC unit would shut completely off when it hit its set temperature. I had to get up at 2:00am-2:30am each morning to turn it on because of sweating so bad. Rhe xwalls and the doors on the our floor were filthy dirty or stained. With that said It wouldn’t make my top 4 places in Birmingham, Al to stay. I give it a 2 1/2 just because the 1st night we were treated with respect.

Clean and friendly helpful stafg

Clean and friendly helpful stafg

No suite as advertised No pool No breakfast (only grab and go bags) Rude front desk clerk Filthy floors in our room Broken coffee pot

No suite as advertised No pool No breakfast (only grab and go bags) Rude front desk clerk Filthy floors in our room Broken coffee pot

Nice rooms and breakfast.

Nice rooms and breakfast.

This was a great location to get to the family functions I need. The staff were great. Hotel was clean and clean smelling. This was a comfortable experience.

This was a great location to get to the family functions I need. The staff were great. Hotel was clean and clean smelling. This was a comfortable experience.

The property was extremely run down for a Hampton Inn. It was totally in need of a total rehaul. From top to bottom. It felt even unsafe. The transformer even blew. We were not even offered a breakfast due to it and no refund. It was a disgrace to the name.

The property was extremely run down for a Hampton Inn. It was totally in need of a total rehaul. From top to bottom. It felt even unsafe. The transformer even blew. We were not even offered a breakfast due to it and no refund. It was a disgrace to the name.

Light in room didn’t work

Light in room didn’t work

Very nice area with access to restaurants and shopping.

Very nice area with access to restaurants and shopping.

No hot water!

No hot water!

Hotel workers need work on customer service. Make sure have hot coffee.

Hotel workers need work on customer service. Make sure have hot coffee.

Sink was cracked, no fridge and bathtub needed a good cleaning

Sink was cracked, no fridge and bathtub needed a good cleaning

Room is tiny…breakfast not tended to (out of several items ) had to wait to be replenished then it shut down. This facility is not worth the money

Room is tiny…breakfast not tended to (out of several items ) had to wait to be replenished then it shut down. This facility is not worth the money

The Hampton Inn was just fantastic! Would definitely stay again!! Delightful in every way!!

The Hampton Inn was just fantastic! Would definitely stay again!! Delightful in every way!!

We had two queen rooms which were old and outdated. One of them spelled terrible. The breakfast food was awful. $130 per room is overpriced for the poor quality.

We had two queen rooms which were old and outdated. One of them spelled terrible. The breakfast food was awful. $130 per room is overpriced for the poor quality.