One of the most disgusting hotel experiences I've had in quite some time. Literal pile of garbage in the room upon check in. Sticky substances and dirt scattered about. A bar of soap propping up a corner of the refrigerator. A discarded pacifier hanging from a lamp. Pubic hair stuck to things. Gross. Luckily staff gave me a new room when I showed them pics. The new room had an odd smell but I was too tired to complain further. Would not recommend

The water in the shower ran/dripped all the time. That said the shower was nice and hot. The lamp shade was broken. The towels were small but soft. The desk chair needed to go in the skip. The leather had long peeled off and the sitting chair needed a good scrub. I got some flip flops to wear in the shower. Some stains/marks needed to be scrubbed off the walls. Lastly when I made the reservation it said we could pay at the desk. Evidently this wasn't true and we were forced to scramble with a credit card number driving down the interstate. The desk clerk was very nice when we got to the desk.

The water in the shower ran/dripped all the time. That said the shower was nice and hot. The lamp shade was broken. The towels were small but soft. The desk chair needed to go in the skip. The leather had long peeled off and the sitting chair needed a good scrub. I got some flip flops to wear in the shower. Some stains/marks needed to be scrubbed off the walls. Lastly when I made the reservation it said we could pay at the desk. Evidently this wasn't true and we were forced to scramble with a credit card number driving down the interstate. The desk clerk was very nice when we got to the desk.

Low price but not the cheapest near Lake Norman. The MicroTel was a cheaper option, and was cleaner/better maintained the last time I was there.

Low price but not the cheapest near Lake Norman. The MicroTel was a cheaper option, and was cleaner/better maintained the last time I was there.

Decently nice room but wasn't cleaned. The bed had pet and human hair on the pillowcases and sheet so they obviously weren't changed. And table tops and microwave, bed or toilet obviously weren't cleaned at all. But we got a really good price so I guess cleaning isn't included with the price we paid. haha But for real, the maid needs to be fired if they were supposed to clean because they didn't do the job.

Front desk staff very friendly and helpful. They overbooked the hotel and “upgraded” us to a “family suite”. That meant a door between two rooms. The second room had a bed and tv. The bathroom was shared. The hotel while reopened under a new name has not been updated. Window sheers had coffee stain all the way up. The room and bathroom seemed clean but just dingy from age. I gave no idea what’s going on with the room doors on the first floor. They look like someone started to sponge paint them. Idk. Went to get some juice Sunday morning and breakfast was already closed before 9:30. That seemed very early for a Sunday.

Decently nice room but wasn't cleaned. The bed had pet and human hair on the pillowcases and sheet so they obviously weren't changed. And table tops and microwave, bed or toilet obviously weren't cleaned at all. But we got a really good price so I guess cleaning isn't included with the price we paid. haha But for real, the maid needs to be fired if they were supposed to clean because they didn't do the job.

Front desk staff very friendly and helpful. They overbooked the hotel and “upgraded” us to a “family suite”. That meant a door between two rooms. The second room had a bed and tv. The bathroom was shared. The hotel while reopened under a new name has not been updated. Window sheers had coffee stain all the way up. The room and bathroom seemed clean but just dingy from age. I gave no idea what’s going on with the room doors on the first floor. They look like someone started to sponge paint them. Idk. Went to get some juice Sunday morning and breakfast was already closed before 9:30. That seemed very early for a Sunday.

Second time we stayed here. Nice hotel and convenient; like to Starbucks!

Second time we stayed here. Nice hotel and convenient; like to Starbucks!

Arrived at 1215 . Room payed for they double booked my daughter and I had to wait until 145am to get in the room. We

Arrived at 1215 . Room payed for they double booked my daughter and I had to wait until 145am to get in the room. We

Stayed several times so far and has been clean. Friendly staff,very helpful.

Stayed several times so far and has been clean. Friendly staff,very helpful.

Good location for restaurants and the room was clean with a very comfortable bed and pillows. Down fall was the TV. Very few channels and remote didn’t work well.

Good location for restaurants and the room was clean with a very comfortable bed and pillows. Down fall was the TV. Very few channels and remote didn’t work well.

150.00 for a king room...it was only missing the fridge..microwave..hair dryer..garbage cans..coffee pot..iron..Smoke detector was in a drawer.The only things in the room was a bed..TV that wasn't working and 2 towels. But charged full price. Lady at front desk could care less.We found a different hotel immediately and was told we'd get a refund. Will be contacting management Check your room first would be my warning.

150.00 for a king room...it was only missing the fridge..microwave..hair dryer..garbage cans..coffee pot..iron..Smoke detector was in a drawer.The only things in the room was a bed..TV that wasn't working and 2 towels. But charged full price. Lady at front desk could care less.We found a different hotel immediately and was told we'd get a refund. Will be contacting management Check your room first would be my warning.

Upgraded to a suite for extra $45 and fridge didn’t work. Breakfast included but bare. Seemed like a decent area to stay. Felt safe parking car overnight. Cheapest hotel in the area for a reason

Upgraded to a suite for extra $45 and fridge didn’t work. Breakfast included but bare. Seemed like a decent area to stay. Felt safe parking car overnight. Cheapest hotel in the area for a reason

The only dog friendly room they had was on the third floor and they're elevator was broken unfortunately I have a 13-year-old dog with a bad leg so we couldn't use the place they should have let us know before we made the trip.

Perhaps due to the pending hurricane every room South of Gastonia NC to north of Charlotte was sold out. This place has tgree rooms and we are thankful. The checkin staff was great. The elevator was broken so we had to carry luggage three flights of stairs and we are 70 years old. Many things were broken, ice machine, pool. Carpets were very worn and dingy. Room was clean, beds were soft but really looked worn. Grateful for room but would never stay there under normal circumstances.

Perhaps due to the pending hurricane every room South of Gastonia NC to north of Charlotte was sold out. This place has tgree rooms and we are thankful. The checkin staff was great. The elevator was broken so we had to carry luggage three flights of stairs and we are 70 years old. Many things were broken, ice machine, pool. Carpets were very worn and dingy. Room was clean, beds were soft but really looked worn. Grateful for room but would never stay there under normal circumstances.

Friday night we check in to our room on the fourth floor. When I get up the next morning, planning to go to a dressy event, I find the elevator is out of order. It was still out of order when we left Sunday noon. Through the course of our stay on Saturday and Sunday, we had to go from 1st floor to 4th floor on a filthy external stairwell that reeked of marijuana smoke and where the door to each floor of the hotel was propped open with a towel. On one occasion, after traipsing up to the fourth floor, I found the towel was not there, so the door was locked. I had to return to the first floor, walk the length of the hotel, and then climb the four floors on the other end. I had to walk the stairs at least six times over the course of our stay, including taking all of our bags out to the car when we left, which took three trips as we could not use the luggage cart. We ordered dinner out one evening, but the delivery person just left our food at the front desk when they realized the elevator didn't work. How secure would you feel knowing that anyone has access to the inside floor of every floor? A handicapped man traveling with a dog was on the third floor and I passed him multiple times struggle to let his dog out. Another group were working a haunted house and two women were having to carry heavy cartons of costumes and gear up to their 3rd floor room. I would strongly recommend dropping this hotel from your schedule until they have completed their renovations.

Friday night we check in to our room on the fourth floor. When I get up the next morning, planning to go to a dressy event, I find the elevator is out of order. It was still out of order when we left Sunday noon. Through the course of our stay on Saturday and Sunday, we had to go from 1st floor to 4th floor on a filthy external stairwell that reeked of marijuana smoke and where the door to each floor of the hotel was propped open with a towel. On one occasion, after traipsing up to the fourth floor, I found the towel was not there, so the door was locked. I had to return to the first floor, walk the length of the hotel, and then climb the four floors on the other end. I had to walk the stairs at least six times over the course of our stay, including taking all of our bags out to the car when we left, which took three trips as we could not use the luggage cart. We ordered dinner out one evening, but the delivery person just left our food at the front desk when they realized the elevator didn't work. How secure would you feel knowing that anyone has access to the inside floor of every floor? A handicapped man traveling with a dog was on the third floor and I passed him multiple times struggle to let his dog out. Another group were working a haunted house and two women were having to carry heavy cartons of costumes and gear up to their 3rd floor room. I would strongly recommend dropping this hotel from your schedule until they have completed their renovations.

The only dog friendly room they had was on the third floor and they're elevator was broken unfortunately I have a 13-year-old dog with a bad leg so we couldn't use the place they should have let us know before we made the trip.

I absolutely cannot believe that Hotels.com even offers this hotel as part of their choices. It was absolutely disgusting and seemed like a hangout for drug and or illegal immigrants. Feared for our safety and actually grabbed our gun for that purpose. Tried to turn on the faucet in the room and it came off in my hands. Looks ok from the outside but inside smells terrible and it is a hot mess. Would NEVER stay here again and now doubt the quality of Hotels.com. Do they not even check to see what kind of crap they offer on their website?

I absolutely cannot believe that Hotels.com even offers this hotel as part of their choices. It was absolutely disgusting and seemed like a hangout for drug and or illegal immigrants. Feared for our safety and actually grabbed our gun for that purpose. Tried to turn on the faucet in the room and it came off in my hands. Looks ok from the outside but inside smells terrible and it is a hot mess. Would NEVER stay here again and now doubt the quality of Hotels.com. Do they not even check to see what kind of crap they offer on their website?

The inn was fine the problem was the elevator was out of order we were on the 4'th I have bad back and knees .stairs were horrible

The inn was fine the problem was the elevator was out of order we were on the 4'th I have bad back and knees .stairs were horrible

Pool was closed, breakfast was awful staff was indifferent