We included breakfast in our reservation and payment and learned that there was no restaurant open in the hotel for breakfast. The meal was lukewarm at best, and in To-Go packaging. There was no indication that this was the only option on HOTELS.com or the Hyatt.com. This was very disappointing.

We included breakfast in our reservation and payment and learned that there was no restaurant open in the hotel for breakfast. The meal was lukewarm at best, and in To-Go packaging. There was no indication that this was the only option on HOTELS.com or the Hyatt.com. This was very disappointing.

Clean but noisy. Staff is always curtious.

Clean but noisy. Staff is always curtious.

Always a great place to stay

Always a great place to stay

We stayed for one night only as a family trip. Like others stated, there is still some construction going on, we were just there and they were doing some painting, with some walls being wet to the touch. It did not bother us. The pool/hot tub area was nice but it lacked in service, Sunday morning there were no towels and no one to replace towels. Breakfast on the go was just terrible, no options really, just your typical bagel and donuts, would be better if healthy options were present, especially for kids.. the surrounding area has restaurants and grocery stores near by so you might as well just eat out. What bothered me the most is that it seems like they have huge events going on most weekends, so you have the lobby filled with people that were attending those events and not just hotel gets. There was a MASSIVE event going on when we went and in order to get to the pool area or the parking area you have to walk right in the middle of it, so uncomfortable for guests. Wish those events were not smacked right in the middle of the hotel.. that kinda removes the relaxing experience for the guests.. you could have hundreds of people right where guests are as well.. other hotels usually have a separate area for events. Overall the renovations look nice, plants are just beautiful and well kept. Gym and the pool area is nice (needs more cleaning and attention). We would give it another try as a family again since my kids loved the pool.

We stayed for one night only as a family trip. Like others stated, there is still some construction going on, we were just there and they were doing some painting, with some walls being wet to the touch. It did not bother us. The pool/hot tub area was nice but it lacked in service, Sunday morning there were no towels and no one to replace towels. Breakfast on the go was just terrible, no options really, just your typical bagel and donuts, would be better if healthy options were present, especially for kids.. the surrounding area has restaurants and grocery stores near by so you might as well just eat out. What bothered me the most is that it seems like they have huge events going on most weekends, so you have the lobby filled with people that were attending those events and not just hotel gets. There was a MASSIVE event going on when we went and in order to get to the pool area or the parking area you have to walk right in the middle of it, so uncomfortable for guests. Wish those events were not smacked right in the middle of the hotel.. that kinda removes the relaxing experience for the guests.. you could have hundreds of people right where guests are as well.. other hotels usually have a separate area for events. Overall the renovations look nice, plants are just beautiful and well kept. Gym and the pool area is nice (needs more cleaning and attention). We would give it another try as a family again since my kids loved the pool.