Clean pet friendly had everything to make our stay enjoyable

Clean pet friendly had everything to make our stay enjoyable

Wasn’t until I checked out that I realized my room door was broken and wouldn’t close all the way. Thankfully no one tested it or they could have walked right in. Room had two towels total. Other than that it was nice and spacious. Room did have a mildewy odor when I first entered but it went away once I turned the air off.

I reserved 4 rooms 6+ weeks ahead, get there and the 4 rooms are scattered throughout the building. Check in went ok. Room 145 ground floor had a musty damp smell, hair in the shower. Asked family how there rooms were.. and the census said overall 1 was good, 1 okay and 1 on the fourth floor said absolutely disgusting. There was a wet stain on the carpet could see an imprint of a persons butt with a stain on the bed. The restaurant Characters was an absolute joke. Food was terrible and waited an hour for it. My son got room service for his room and family and said it was good .

Shower did not work, and then at 8am someone walked right into my room while my children were sleeping. No knock, just used a key, entered my room & turned the light on waking all of us up in a panic. Absolutely terrible and horrifying

Wasn’t until I checked out that I realized my room door was broken and wouldn’t close all the way. Thankfully no one tested it or they could have walked right in. Room had two towels total. Other than that it was nice and spacious. Room did have a mildewy odor when I first entered but it went away once I turned the air off.

Shower did not work, and then at 8am someone walked right into my room while my children were sleeping. No knock, just used a key, entered my room & turned the light on waking all of us up in a panic. Absolutely terrible and horrifying

I reserved 4 rooms 6+ weeks ahead, get there and the 4 rooms are scattered throughout the building. Check in went ok. Room 145 ground floor had a musty damp smell, hair in the shower. Asked family how there rooms were.. and the census said overall 1 was good, 1 okay and 1 on the fourth floor said absolutely disgusting. There was a wet stain on the carpet could see an imprint of a persons butt with a stain on the bed. The restaurant Characters was an absolute joke. Food was terrible and waited an hour for it. My son got room service for his room and family and said it was good .

Everything was great, the mattress quality could be improved other than that everything was great.

best staff ever

best staff ever

Everything was great, the mattress quality could be improved other than that everything was great.

Quiet location with lots of parking. Check in staff were very friendly. Inside of hotel was a bit dated, but good room size and amenities.

Quiet location with lots of parking. Check in staff were very friendly. Inside of hotel was a bit dated, but good room size and amenities.

The pool and hot tub had a grosse dirty water line, it needed a proper cleaning. The view from my room was the worst in my life. Second floor looking at a completely littered roof ( HORRIBLE ) Shattered plate glass windows with the roller wheels from the chair right beside it along with the ( Glove ) OJ sh**. The veiw sucked of all suckes. Staff not to bad Parking not bad Right off the highway not bad Bed squeeked Toilet wound not flush 3-4 tries Big stains on the carpet Pool and hot tub ( needs attention ) Restaurant food and drink good. Ill let you decide... Over and out!

Beautiful stay, tucked away just off the highway so there’s plenty to do nearby. The staff was super nice and informative. The room was comfortable and clean!

Beautiful stay, tucked away just off the highway so there’s plenty to do nearby. The staff was super nice and informative. The room was comfortable and clean!

The pool and hot tub had a grosse dirty water line, it needed a proper cleaning. The view from my room was the worst in my life. Second floor looking at a completely littered roof ( HORRIBLE ) Shattered plate glass windows with the roller wheels from the chair right beside it along with the ( Glove ) OJ sh**. The veiw sucked of all suckes. Staff not to bad Parking not bad Right off the highway not bad Bed squeeked Toilet wound not flush 3-4 tries Big stains on the carpet Pool and hot tub ( needs attention ) Restaurant food and drink good. Ill let you decide... Over and out!

Fitness center shuts down at 10pm (ie couldn't access after our late arrival. Beds were comfortable. They provide warm chocolate chip cookies at check in. Water dispenser in the gym was broken (thus had to rely on bottled water they gave in the room, which was much more finite).

Fitness center shuts down at 10pm (ie couldn't access after our late arrival. Beds were comfortable. They provide warm chocolate chip cookies at check in. Water dispenser in the gym was broken (thus had to rely on bottled water they gave in the room, which was much more finite).

We loved the 2 pools and the hote tub

We loved the 2 pools and the hote tub

Needs some updates

Needs some updates

Always great. Staff is the best!

Always great. Staff is the best!

Overall, our stay was excellent except for the fact that our room was either not made up or not completely made up each day. Great location for the Boston/Salem area on MA and southern NH!

Overall, our stay was excellent except for the fact that our room was either not made up or not completely made up each day. Great location for the Boston/Salem area on MA and southern NH!

The staff was very friendly and accommodating, however we did not have a microwave in the room and it was difficult to get more towels. The room next to us kept smoking on the back patio with their patio door open, so the smoke smell kept creeping into our room through the connecting door. We booked the 1st floor balcony room thinking it would be convenient for our dog to go outside to pee easily, but there were so many trees blocking, we couldn't get through without our head getting stuck on all of the branches. Also, we booked a first floor balcony room 2 weeks in advance, but when we arrived we were told there was only 1 first floor balcony room left and the carpet was extremely stained. We had to take it since we thought it would be most convenient for our dog, but we weren't offered anything off our our cost even though we paid the same price as those with a perfect updated room. It wasn't horrible, but we will more than likely never stay at this location again.

A nice affordable hotel. Would definitely go back!

A nice affordable hotel. Would definitely go back!

Beautiful building and patio area. Comfortable beds. Friendly and accommodating.