This was our 8th time back at the Hyatt, tremendous staff but disappointed with the food quality. Seems to go down slightly every year which is unfortunate.

The best on Palm Beach

It was so beautiful. Staff was amazing. Great views beautiful clear water

Extremely positive experience in all areas.

My credit card and cash was stolen from my hut on beach the service fees were a surprise

Rooms were good, and clean. Location is in palm beach and food and shopping are nearby, although not opposite. Other areas were poorly planned. From the lobby, you can hardly have any view of the ocean, which is the prime reason people go to Aruba. Moreover, in front of hotel, there are too many boats, piers, etc making the ocean view clumsy. Restaurants are inconvenient, and not facing the beach. Everything needs money, may be they will charge for ocean breeze in future because in the clumsy ocean front breeze cannot come. They do not even offer a courtesy tea/coffee or cookie. Concierge did not have simple information which the towel hut person knew exactly well. Maybe the concierge was trying to discourage non-whites. In front of the hotel, ugly parking lot. All other hotels have shops opposite. From road, hotel lobby is covered with too many trees. For beach, for service, for price the hotel is not worth it. Aruba has better choices.

Beautiful property. Staff is friendly and accomodating. Resort grounds and rooms are always well maintained and clean. I stayed 5 nights my first time in Aruba and it did not disappoint. The food was great as well

Absolutely stunning property and wonderful location.

Perfect place to stay

As picky as we are, everything was excellent. We had an amazing time and zero regrets. The rooms are clean and well maintained, the property is stunning and everyone is very friendly and helpful.

Super calm, no hustle from locals, an extremely enjoyable experience.

The hotel and amenities are great! Staff around the resort is helpful and provide great service but there is enhancement going on at the property, loud drilling and construction sounds start at 10am in the morning and wake you up. The hotel does not tell you at reservation or at the time of check in. When we complained the staff at reception tried to make excuses and change our room but also made us feel like it is not a big deal. The manager at check did compensate us with one night but also made us feel like he is doing us a great favor!! When the hotel is clearly at fault for misleading a guest. I would have never spent money to stay at a construction site. No matter which room u are moved to you still hear loud sounds early morning. We did tell them that a guest is supposed to be notified at reservation or atleast at check in. Hyatt did not have any notice of construction going on at property on there website. For the price you pay and to be woken up early mornings with loud sounds is not worth it.

BEAUTIFUL!!!!

Best place to stay on the island

This is such a great resort! We enjoyed our stay so much

Nice place to stay everything was nearby

Loved it

I wish the pool was open in the evening

I wish the pool was open in the evening

The staff and grounds are beautiful! Food is very good ! Would definitely stay here again !

The staff and grounds are beautiful! Food is very good ! Would definitely stay here again !

Simply beautiful!

Everything was in walking distance from the hotel.

I liked that the pools were open all night. I did not like that hotel security followed us around and was super inquisitive we used it…same guy, two nights in a row. He didn’t believe we were guests of the hotel and demanded to see me open the bathroom with my room key to prove it.

I liked that the pools were open all night. I did not like that hotel security followed us around and was super inquisitive we used it…same guy, two nights in a row. He didn’t believe we were guests of the hotel and demanded to see me open the bathroom with my room key to prove it.

My girlfriend and I stayed for 5 days. The property was extremely well kept and Extremely clean. The staff was nothing but friendly and polite. The food options were great as well. Drinks by the pool amazing. I definitely recommend for families and couples since there is an adult side pool.

Convenient location, well maintained property and staff

Convenient location, well maintained property and staff

Great property with kids & teens. Rooms were clean, service was excellent. Many really good restaurants around and walkable. Breakfast buffet was great!

Great property with kids & teens. Rooms were clean, service was excellent. Many really good restaurants around and walkable. Breakfast buffet was great!

Best hotel that I have ever stayed at. I did not have one criticism.

Very professional and courteous