This was our second year staying at this hotel. We come for Comic-Con and it's close distance to the end of the green line. Breakfast is alwats good, staff are nice, and its a quiet location. We will definitely be back again next year.

This was our second year staying at this hotel. We come for Comic-Con and it's close distance to the end of the green line. Breakfast is alwats good, staff are nice, and its a quiet location. We will definitely be back again next year.

These rooms were booked for our employees who were working out of town. The service that Patty in the front desk was amazing. She was incredibly helpful and made them feel right at home. Great personality and amazing customer service.

These rooms were booked for our employees who were working out of town. The service that Patty in the front desk was amazing. She was incredibly helpful and made them feel right at home. Great personality and amazing customer service.

Hotel stay was excellent. Linens were fresh. The building it's self was dated but very well kept. Parking left a lot to be desired.

Hotel stay was excellent. Linens were fresh. The building it's self was dated but very well kept. Parking left a lot to be desired.

Nice confortable place to stay. Room was quiet, AC worked great, and bed was cozy and slept great. I would definitely stay there again. We were just 1 night mid-week and stayed on a room on the 2nd floor.

Great place! Great staff stood here for my sons little league World Series

Nice confortable place to stay. Room was quiet, AC worked great, and bed was cozy and slept great. I would definitely stay there again. We were just 1 night mid-week and stayed on a room on the 2nd floor.

Great place! Great staff stood here for my sons little league World Series

The front desk person he was very friendly and offered us a different room as there was only the two. However after spending some time in this room it smelled old and musty the room looked nothing like with the online picture showed this room is very old bedding towel so thin you could almost see through them and cockroaches

The front desk person he was very friendly and offered us a different room as there was only the two. However after spending some time in this room it smelled old and musty the room looked nothing like with the online picture showed this room is very old bedding towel so thin you could almost see through them and cockroaches

front desk no problem, breakfast poorly maintained

front desk no problem, breakfast poorly maintained

Let's just say that the global Microsoft outage on Friday July 19th stranded me in Houston until Sunday July 21st. I used the Expedia app to get the number to the hotel and called saying I was stranded and would be late and most likely Saturday. I checked Expedia's app and they stated that I could not cancel booking and would not be refunded. I contacted Expedia through the app and explained my situation. It took multiple hours and at least one of my reservations was cancelled with refund(thank you Alamo Rental cars) When we started to work on the hotel, the Expedia rep explained that the hotel had no management on site and to check back on Monday or 72 hours from our time on the app(Saturday afternoon after my 4th flight was cancelled) I was disconnected and could not get back through to Expedia. United never sent me any information on a flight to San Diego and I eventually booked a flight back to my home. This place refuses to refund me even the situation was completely out of my control. Expedia will not help at all and United told Expedia the rescheduled me with Delta airlines. I never received a phone call or reschedule through the United App or Expedia. Still have not received anything. Needless to say this place will never receive my business again and I would never stay at a Best Western. Unbelievable how the take advantage of a traveler stuck because of wonderfull Microsoft, United and a complete shutdown of air travel. Horrible policy and Expedia is a complete waste

Let's just say that the global Microsoft outage on Friday July 19th stranded me in Houston until Sunday July 21st. I used the Expedia app to get the number to the hotel and called saying I was stranded and would be late and most likely Saturday. I checked Expedia's app and they stated that I could not cancel booking and would not be refunded. I contacted Expedia through the app and explained my situation. It took multiple hours and at least one of my reservations was cancelled with refund(thank you Alamo Rental cars) When we started to work on the hotel, the Expedia rep explained that the hotel had no management on site and to check back on Monday or 72 hours from our time on the app(Saturday afternoon after my 4th flight was cancelled) I was disconnected and could not get back through to Expedia. United never sent me any information on a flight to San Diego and I eventually booked a flight back to my home. This place refuses to refund me even the situation was completely out of my control. Expedia will not help at all and United told Expedia the rescheduled me with Delta airlines. I never received a phone call or reschedule through the United App or Expedia. Still have not received anything. Needless to say this place will never receive my business again and I would never stay at a Best Western. Unbelievable how the take advantage of a traveler stuck because of wonderfull Microsoft, United and a complete shutdown of air travel. Horrible policy and Expedia is a complete waste

Was amazing

Was amazing

Good location, a nice clean place that is far enough from San Diego to be affordable, but not too far away. One major misgiving: avoids rooms 103, 105 ,107 and the rooms directly above those due to a nloisy ice machine. It makes constant noise day and night, and worse whe nfolks get ice (who needs ice a 4am?).

Good location, a nice clean place that is far enough from San Diego to be affordable, but not too far away. One major misgiving: avoids rooms 103, 105 ,107 and the rooms directly above those due to a nloisy ice machine. It makes constant noise day and night, and worse whe nfolks get ice (who needs ice a 4am?).

Front desk has the worst customer service,

Front desk has the worst customer service,

Very nice staff at check in and in the evening when we needed more coffee packs. The building is a older but rooms were clean and sp was the property. The only drawback is it can be noisy at certain times during the day.

Very nice staff at check in and in the evening when we needed more coffee packs. The building is a older but rooms were clean and sp was the property. The only drawback is it can be noisy at certain times during the day.

Management and staff were amazing. Great daily breakfast! Older building but extremely clean inside and out. Would definitely stay again!

Management and staff were amazing. Great daily breakfast! Older building but extremely clean inside and out. Would definitely stay again!

The rooms need to be a little updated and the floor needs to be cleaned better. My feet were black.

We arrived very late Thursday night due to a house plumbing problem and wanted someplace close to our home. I had booked online ahead of time, but our reservation showed for the next day for some reason. Mo, the front office clerk, took the time to call Expedia for us. After some time on the phone, at least 30 minutes or more, he was able to work with them to change our reservation for the same day. We really appreciate Mo's hospitality and willingness to help us. He provided excellent customer service! Room was very clean and we liked that it had no carpeting, all linoleum. Will definitely stay again if needed! Breakfast included a cheese omelet, fruit & pastries, coffee.

We arrived very late Thursday night due to a house plumbing problem and wanted someplace close to our home. I had booked online ahead of time, but our reservation showed for the next day for some reason. Mo, the front office clerk, took the time to call Expedia for us. After some time on the phone, at least 30 minutes or more, he was able to work with them to change our reservation for the same day. We really appreciate Mo's hospitality and willingness to help us. He provided excellent customer service! Room was very clean and we liked that it had no carpeting, all linoleum. Will definitely stay again if needed! Breakfast included a cheese omelet, fruit & pastries, coffee.

The hotel is adequate and clean but I felt it was overpriced.

The hotel is adequate and clean but I felt it was overpriced.

Kinda run down. Tile on bathroom floor was broken and loose. Smelled kinda musty