Lovely resort, amazing nature, beach and pool. Great service and supportive when we had an issue with a room. I would recomend to chose the all inclusive option if you plan to stay mainly at the reaport, otherwise lunches and snacks are a bit pricy.

Lovely resort, amazing nature, beach and pool. Great service and supportive when we had an issue with a room. I would recomend to chose the all inclusive option if you plan to stay mainly at the reaport, otherwise lunches and snacks are a bit pricy.

Good hotel and spa facilities. Food was excellent in the restaurants. We were half board and think All Inclusive would not be worth the extra money. Difficult to book excursions though the hotel. You needed to book with travel reps that turned up between 10/12 each day (not Sundays). No help from hotel guest services or concierge. Book a table was difficult, you needed to book at least two 2 days in advance. Limited covers per night at all restaurants other than the buffett. Nice that the pool was also right near the beach. Good activities by the beach. Arranged outside of hotel scope. Hear for a fly and flop. Unlikely to visit again, but overall a good holiday.

Good hotel and spa facilities. Food was excellent in the restaurants. We were half board and think All Inclusive would not be worth the extra money. Difficult to book excursions though the hotel. You needed to book with travel reps that turned up between 10/12 each day (not Sundays). No help from hotel guest services or concierge. Book a table was difficult, you needed to book at least two 2 days in advance. Limited covers per night at all restaurants other than the buffett. Nice that the pool was also right near the beach. Good activities by the beach. Arranged outside of hotel scope. Hear for a fly and flop. Unlikely to visit again, but overall a good holiday.

Lovely hotel, delicious food and excellent staff. Beach and pool area are great. Would stay again.

Lovely hotel, delicious food and excellent staff. Beach and pool area are great. Would stay again.

Lots of things to do in the resort for adults and children and also just to relax

Lots of things to do in the resort for adults and children and also just to relax

We had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, making feel welcome from the moment we arrived. Their smiles and willingness to assist with any request made my stay truly memorable. The hotel itself was top-notch, with well-maintained facilities, clean and comfortable rooms. Overall, it was a delightful experience…

We had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, making feel welcome from the moment we arrived. Their smiles and willingness to assist with any request made my stay truly memorable. The hotel itself was top-notch, with well-maintained facilities, clean and comfortable rooms. Overall, it was a delightful experience…

Had a lovely couples break here in end March - beautifully kept resort with amazing activities, great food and super friendly staff. Would recommend 10/10

Had a lovely couples break here in end March - beautifully kept resort with amazing activities, great food and super friendly staff. Would recommend 10/10

Spread out. No water during dinner. Poor service at the restaurant. Not really a 5*star hotel. Reception very primitive.

Spread out. No water during dinner. Poor service at the restaurant. Not really a 5*star hotel. Reception very primitive.

Excellent.

Excellent.

I’m very please and happy with facilities and the staff awesome.

Second time here and I really love this hotel and it´s property. You´ve it all! Nice exlusive white sandy beach, infinitypool overlooking the ocean (adults only) and a large mainpool. Convinient and luxury sunchairs! There even is a third pool för excersiceswimming, tenniscourts, gym etc... Lush garden and a cuople of nice restaurants. all very well maintained. You also get spoiled by friendly professional service from Nilesh, Anastasia and rest of the staff. BUT! I´ve a big problem with the fact that there is no proper doors between bathrom/toilet and bedroom in your suit. The only thing that separates wc from room is a non lockable glasdoor. That means no privacy at all. So, only because of this we might stay in another hotel next time.

Second time here and I really love this hotel and it´s property. You´ve it all! Nice exlusive white sandy beach, infinitypool overlooking the ocean (adults only) and a large mainpool. Convinient and luxury sunchairs! There even is a third pool för excersiceswimming, tenniscourts, gym etc... Lush garden and a cuople of nice restaurants. all very well maintained. You also get spoiled by friendly professional service from Nilesh, Anastasia and rest of the staff. BUT! I´ve a big problem with the fact that there is no proper doors between bathrom/toilet and bedroom in your suit. The only thing that separates wc from room is a non lockable glasdoor. That means no privacy at all. So, only because of this we might stay in another hotel next time.

Was a bit confusing getting from the room to parts of the resort. The signs could be better.

We had an amazing holiday at Long Beach. Excellent facilities and activities for the entire family. Only downside was the high cost of meals and drinks but otherwise everything else was great. Higly recommend this resort for families.

We had an amazing holiday at Long Beach. Excellent facilities and activities for the entire family. Only downside was the high cost of meals and drinks but otherwise everything else was great. Higly recommend this resort for families.

Stay away from this hotel! We had a terrible experience there and I wouldn’t recommend anyone to stay there. We stayed there for 4 nights, on our last night, when organizing our stuff before the flight we found out that someone was picking our things and took 150$ out of 500$ we had (probably didn’t take all the money because they hoped we wouldn’t notice), when reporting the guest relations and reception they didn’t seem to be surprised and didn’t really do anything about it, only promised they will investigate it. Obviously it wouldn’t help us and we won’t get our money back and not only that, when checking out- we found out some extra charges we didn’t have (also here probably there are people that don’t check their bill and pay things they shouldn’t!) and they didn’t even apologized on it and requested us to pay the money! I would expect them to not charge us for 120$ of charges we had in order to make us to feel a little bit better after this terrible experience of knowing that the someone of the hotel staff got inside our room and picked our personal stuff! Shame on you and hope other guests will be aware that there are thieves walking between them, whatcha your stuff carefully! The location of the hotel is great but there are other hotels that self-respect theirselves and wouldn’t allow their guests to leave with such a bad feeling and aggravation.

Stay away from this hotel! We had a terrible experience there and I wouldn’t recommend anyone to stay there. We stayed there for 4 nights, on our last night, when organizing our stuff before the flight we found out that someone was picking our things and took 150$ out of 500$ we had (probably didn’t take all the money because they hoped we wouldn’t notice), when reporting the guest relations and reception they didn’t seem to be surprised and didn’t really do anything about it, only promised they will investigate it. Obviously it wouldn’t help us and we won’t get our money back and not only that, when checking out- we found out some extra charges we didn’t have (also here probably there are people that don’t check their bill and pay things they shouldn’t!) and they didn’t even apologized on it and requested us to pay the money! I would expect them to not charge us for 120$ of charges we had in order to make us to feel a little bit better after this terrible experience of knowing that the someone of the hotel staff got inside our room and picked our personal stuff! Shame on you and hope other guests will be aware that there are thieves walking between them, whatcha your stuff carefully! The location of the hotel is great but there are other hotels that self-respect theirselves and wouldn’t allow their guests to leave with such a bad feeling and aggravation.

Very good hotel, a lot of water activities included, very beautiful pools. All the staff are very helpful, nice. And Thank you to Navin for your help in Ile aux Cerfs.

Very good hotel, a lot of water activities included, very beautiful pools. All the staff are very helpful, nice. And Thank you to Navin for your help in Ile aux Cerfs.

Staff needs to be better trained for taking care of guest.

Staff needs to be better trained for taking care of guest.

Although the hotel was at full capacity when we were there it never felt crowded. The staff were super polite, friendly and courteous. Anna our room maid was amazing.

Although the hotel was at full capacity when we were there it never felt crowded. The staff were super polite, friendly and courteous. Anna our room maid was amazing.

Brilliant kids club, beautiful setting, great rooms Restaurants always fully booked then you have to go buffet at absurd prices

Brilliant kids club, beautiful setting, great rooms Restaurants always fully booked then you have to go buffet at absurd prices