Internet would not work. Room was iffy

It seemed like we had to keep asking for things to be done, linens for the pull out couch, soap in the shower dispensers, forks at breakfast, etc. The continental breakfast was not fully stocked as it should have been on a holiday weekend with most of the rooms full of guests. They were running out of things like milk, eggs, fresh fruit, etc. The tables could have been wiped down and the trash was almost overflowing when we left. I will say the room was quiet and clean when we arrived.

Very dirty. Smelled like musty mildew in the room. Immediately left and still waiting on a refund 3 weeks later.

Very dirty. Smelled like musty mildew in the room. Immediately left and still waiting on a refund 3 weeks later.

Its nice plac to stay friendly staff

Its nice plac to stay friendly staff

Room smelled moldy and no one was ever at the reception desk. The couch looked like someone had been laying there before we entered the room.

Room smelled moldy and no one was ever at the reception desk. The couch looked like someone had been laying there before we entered the room.

Just a quick stay over after going to holiday world. Requested an upgrade to a king size bed, didn’t receive. Room had a scent of urine. Was looking for the Bible but it was not present in the room.

Just a quick stay over after going to holiday world. Requested an upgrade to a king size bed, didn’t receive. Room had a scent of urine. Was looking for the Bible but it was not present in the room.

Like the price, room humidifier, and close proximity to Holiday World Park. Disliked super slow wifi, hot breakfast was cold and lacking, under staffed and hotel location was remote.

Like the price, room humidifier, and close proximity to Holiday World Park. Disliked super slow wifi, hot breakfast was cold and lacking, under staffed and hotel location was remote.

It was a srange crowd and the lobby when we got there was sticky and gross. It had not been cleaned from breakfast. We sat down in the lobby and there was jelly/syrup and milk on the chairs and tables. I ended up wiping all the seats down. Our room was fine, but our friends bed was broke. They put their bag on the bed and it tilted causing the bag to fall on the floor. It took the staff several hours to fix it. Went to the pool once. The pool room didnt have an clean towels, but lots of used onea that were thrown all over the ground and on the chairs. It felt dirty. Bottom line, its an older hotel, thats cheap, so some of the people that stay there are rough on the place, and the staff cant keep up. The staff were not overly nice, but were not rude either. Final note. I booked on hotel.com and paid, but the baymont charged my credit card again after we left. They did contact me and stated they will credit my account. I'm still waiting for the credit.

It was a srange crowd and the lobby when we got there was sticky and gross. It had not been cleaned from breakfast. We sat down in the lobby and there was jelly/syrup and milk on the chairs and tables. I ended up wiping all the seats down. Our room was fine, but our friends bed was broke. They put their bag on the bed and it tilted causing the bag to fall on the floor. It took the staff several hours to fix it. Went to the pool once. The pool room didnt have an clean towels, but lots of used onea that were thrown all over the ground and on the chairs. It felt dirty. Bottom line, its an older hotel, thats cheap, so some of the people that stay there are rough on the place, and the staff cant keep up. The staff were not overly nice, but were not rude either. Final note. I booked on hotel.com and paid, but the baymont charged my credit card again after we left. They did contact me and stated they will credit my account. I'm still waiting for the credit.

It took forever for the guy to check me in. He kept asking me if I paid with a Mastercard & I said no. He asked me 4-5 times. Finally he gave me the key after calling someone. The place is nothing like the pictures. It smelled like mildew, cigarettes, & the beds were awful. The towels were stained.

It took forever for the guy to check me in. He kept asking me if I paid with a Mastercard & I said no. He asked me 4-5 times. Finally he gave me the key after calling someone. The place is nothing like the pictures. It smelled like mildew, cigarettes, & the beds were awful. The towels were stained.

Checked in and an hour and a half later, checked out. Hotel was dirty. Carpet had holes. Rooms smelled musty. Our friends had trash on their floor and in their bathroom. Contacted hotels.com to help and they secured me a refund so we could leave. Drove 30 minutes out of our way to stay at a different place. Don’t waste your time or money. Just drive the extra 30 if you are going to Holiday World and stay in Jasper. Wonderful town with two nice hotels.

Checked in and an hour and a half later, checked out. Hotel was dirty. Carpet had holes. Rooms smelled musty. Our friends had trash on their floor and in their bathroom. Contacted hotels.com to help and they secured me a refund so we could leave. Drove 30 minutes out of our way to stay at a different place. Don’t waste your time or money. Just drive the extra 30 if you are going to Holiday World and stay in Jasper. Wonderful town with two nice hotels.

Breakfast selection was very nice! Pool was a little small but nice. Internet service was very poor and very few TV channels available.

Breakfast selection was very nice! Pool was a little small but nice. Internet service was very poor and very few TV channels available.

Not much good about it. Its not a 2, 2.5, or 3 star hotel. Its a 1 star for sure.

Not much good about it. Its not a 2, 2.5, or 3 star hotel. Its a 1 star for sure.

I never take time to rate anything, but this hotel was horrible. My sister and her family stayed in the room next to us and the last night had a cockroach come out from behind the TV. They didn't clean the room after the first night and you can tell they do very little cleaning/upkeep. The hair dryer literally burnt up in my hand when I turned it on. Just the worst. That's why I'm a Lifetime Hilton Honors member. You never find this at a Hilton property of any type.

I never take time to rate anything, but this hotel was horrible. My sister and her family stayed in the room next to us and the last night had a cockroach come out from behind the TV. They didn't clean the room after the first night and you can tell they do very little cleaning/upkeep. The hair dryer literally burnt up in my hand when I turned it on. Just the worst. That's why I'm a Lifetime Hilton Honors member. You never find this at a Hilton property of any type.

The pillows were too small and when we asked for 2 additional pillows, we were told they did not have any additional. The wi-fi was awful at night. There were not enough channels on the tv. There was not much of variety. I was not able to watch the Today show in the morning.

The pillows were too small and when we asked for 2 additional pillows, we were told they did not have any additional. The wi-fi was awful at night. There were not enough channels on the tv. There was not much of variety. I was not able to watch the Today show in the morning.

The beds linen had hair on them. The shampoo, conditioner and body wash did not work. The bathroom was not stocked with necessities. (Toilet paper and kleenex) The carpet had not been swept from prior guest. There was no TV guide or information. The breakfast was not kept stocked.

The beds linen had hair on them. The shampoo, conditioner and body wash did not work. The bathroom was not stocked with necessities. (Toilet paper and kleenex) The carpet had not been swept from prior guest. There was no TV guide or information. The breakfast was not kept stocked.

Staff was great i asked for an option to have my room ready & it was ready 30 min before we arrived which was great..

Staff was great i asked for an option to have my room ready & it was ready 30 min before we arrived which was great..

They have a child working in there who is maybe 7 or 8. The morning of checkout he opened our door and asked when we were leaving. I will never stay there again.

They have a child working in there who is maybe 7 or 8. The morning of checkout he opened our door and asked when we were leaving. I will never stay there again.