Wonderful location with plenty to do right at the resort. We LOVED the amenities and the space. The only challenge we encountered was the staff at the front desk was not clear on directions to where things were on the property including our room. It took us a bit to find things. A map or someone with clearer directions would of been helpful.

Wonderful location with plenty to do right at the resort. We LOVED the amenities and the space. The only challenge we encountered was the staff at the front desk was not clear on directions to where things were on the property including our room. It took us a bit to find things. A map or someone with clearer directions would of been helpful.

We stopped for the night while traveling through the Catskills. The rooms were very clean with comfortable beds and walk-in showers. The pool is in the main casino - we did not go in but it looked fabulous and we will return when we have more time. We really enjoyed our dinner at Cellaio.

We stopped for the night while traveling through the Catskills. The rooms were very clean with comfortable beds and walk-in showers. The pool is in the main casino - we did not go in but it looked fabulous and we will return when we have more time. We really enjoyed our dinner at Cellaio.

We booked 2 beds but only one bed was offered at checked in

We booked 2 beds but only one bed was offered at checked in

The .ain grievance i had with the Adler was i booked a king room on July 10th for August 30th checkin and upon arrival was told that there we no king rooms available. I was also told by the concierge that rooms are not guaranteed and had i reserved via the hotel website wouldve seen the disclaimer. However I booked via hotels.com therefor no such disclaimer was present. I found this to be an admission of fraudulent practice. How can you advertise offerrings have them booked but then say nope we didn't have that. This is poor business practice.

The .ain grievance i had with the Adler was i booked a king room on July 10th for August 30th checkin and upon arrival was told that there we no king rooms available. I was also told by the concierge that rooms are not guaranteed and had i reserved via the hotel website wouldve seen the disclaimer. However I booked via hotels.com therefor no such disclaimer was present. I found this to be an admission of fraudulent practice. How can you advertise offerrings have them booked but then say nope we didn't have that. This is poor business practice.