We enjoyed every moment the place is so beautiful would like to shout out to the guy who greeted us in front he's so awesome 👌

Clean

A little far

We stayed here after a concert at Bethel Woods. Location was convenient. Valet parking was not available but parking was still easy. Property was clean and well maintained.

Hotel staff was not very welcoming and helpful. We arrived late due to the concert we attended. When we arrived, the hotel receptionist proceeded to check us in. Everything seemed fine and she was about to charge us for the room. Then she said she needed to talk to her boss. We then learned the property was overbooked and they didn't have a room in the casino hotel but could offer us a room at their "boutique" hotel next door. We had no other options as it was past midnight, so we agreed. I was then charged the same amount for the substitute room. Once we finally figured out where the other room was, it was clear to me the room was not equivalent to the room I had originally booked. It was comfortable but felt like yiur standard Holiday in room. There was nothing boutique about the room itself. The photos I included show the difference in the rooms. The first 2 photos are the room at the Alder. The second 2 photos are of the room I originally booked.

pool, rooms, easy access to everything with mobility issues. parking close, casino compact, wonderful staff, no access to room floors unless you have room key.

rooms a little expensive, not enough dining choices, adult pool closed upon arrival til next day, and stalkers hovering over you in casino.

Beds were comfy and the rooms were a great size. Loved how everything for the most part was on site.

Took 30 minutes to check in. The website was difficult to manage booking for the room and impossible to book spa treatments without calling. The same goes for coffee. There should be a way to do mobile pickup to order ahead instead of having to wait online for 40 minutes each morning. No room service. The room had a half eaten slim Jim under the bed. Little to no security at the pool. Some other guests brought down a subwoofer speaker to the poolside and were blasting it.

Breakfast was great but not the location

Other than location, nothing

breakfast was great food , the stores , the casino excellent staff very kind, rooms are excellent too. its a nice place to be with family end of the week to relax.

i did not like where some people smoking up by my room smell weed and i called front desk . if the resort allows that will be bad some people dont like the smell of weed and they will stop going there .

the room was gorgeous.

We didn’t realize that during the week almost all the restaurants are closed and there is absolutely no entertainment. If you don’t check out by 11:15, they will be knocking on your door. And they came again at 11:18.

Terrible atmosphere very tacky and the sauna was 69 dollars extra which was never said beforehand!!

environment

the rate & casino resort fee

flexibility in scheduling, clean rooms, responsive security, dining was ok, heated indoor pools

missing a game room, only 2 restaurants were open, bars close too early, one bartender was rude

Pool, Spa, restaurants, rooms excellent

above