Good location, helpful staff.

Good location, helpful staff.

Beautiful building, exterior and unique interior. Fantastic oil paintings also. Great service

Beautiful building, exterior and unique interior. Fantastic oil paintings also. Great service

The hotel gives an atmosphere of the nostalgic 1930-1940 era which we like. The hotel is located near the Xuan Huong lake & Da Lat market. The staff were friendly & the service excellent. The breakfast was good & the menu changed everyday during the 5 days of our stay

The hotel gives an atmosphere of the nostalgic 1930-1940 era which we like. The hotel is located near the Xuan Huong lake & Da Lat market. The staff were friendly & the service excellent. The breakfast was good & the menu changed everyday during the 5 days of our stay

Beautiful vintage hotel.

Beautiful vintage hotel.

The hotel rivaled the Raffles (Singapore), Peninsula (Hong Kong) in terms of history, comfort, and style. The staff was exceptional as I was afraid that I had lost my passport and the staff helped me find it. Dalat is a great city and I thoroughly enjoyed my stay.

The hotel rivaled the Raffles (Singapore), Peninsula (Hong Kong) in terms of history, comfort, and style. The staff was exceptional as I was afraid that I had lost my passport and the staff helped me find it. Dalat is a great city and I thoroughly enjoyed my stay.

Best breakfast service

Best breakfast service

The hotel is old and rundown. The plug in the rooms beside the bed are European which are different to Vietnamese plugs so I was not able to charge my phone by the bed, the bathroom hose had a leak so my bathroom was constantly wet, my ceiling fan did not work. The staff were friendly but for $80 a night it was waaaaay to over priced for what you get. Unless history and nostalgia is all you want in a hotel.

The hotel is old and rundown. The plug in the rooms beside the bed are European which are different to Vietnamese plugs so I was not able to charge my phone by the bed, the bathroom hose had a leak so my bathroom was constantly wet, my ceiling fan did not work. The staff were friendly but for $80 a night it was waaaaay to over priced for what you get. Unless history and nostalgia is all you want in a hotel.

Greate hotel and service with very central location

Beautiful heritage hotel, friendly staff. Room small, okay for one person. Great location

Beautiful heritage hotel, friendly staff. Room small, okay for one person. Great location

Not worth the four stars hotel. Our room is on the first floor and I can hear everything going on in the lobby. It is best rate at 3 stars.

Not worth the four stars hotel. Our room is on the first floor and I can hear everything going on in the lobby. It is best rate at 3 stars.

Friendly staff, great location, top service, nice breakfast.

Friendly staff, great location, top service, nice breakfast.

Breakfast was very bad. Room floor was dirty.

Breakfast was very bad. Room floor was dirty.

This is the worst hotels I never had before. The customer service is very good but not the condition of the room.. Dirty,uncomfortable, and did have an amenities as i expected with a four starts Hotel. Very very disappointed...

This is the worst hotels I never had before. The customer service is very good but not the condition of the room.. Dirty,uncomfortable, and did have an amenities as i expected with a four starts Hotel. Very very disappointed...

Comfy stay, great staff and delicious breakfast!

Comfy stay, great staff and delicious breakfast!

The hotel lobby, reception, dinning, service were fantastic. It was at the level of 4 star hotel we expected. However, the room condition was really poor at the level of 0 star. This place needs a major upgrade to match its looks from the outside. Our room had no air conditioning even though we paid extra for a "mountain view" room. There was barely enough space in the room to place the standing fan and turn it on without hitting things. There was no way to turn on the ceiling fan. Luckily it was not hot during our stay there. Opening the windows helped to cool down the room but it was too noisy at night to keep the windows open. The shower head was in horrible condition, which I found out after getting in the shower. It would not spray water properly. The water temperature control was broken also. Every 15-20 seconds the water would go from very hot to cold. My daughter screamed several times during her shower because it was too hot sometimes. We ended up using using a water glass to hold water and wash ourselves. There was only 1 outlet to charge phones. However, it would be switched off when the wall light was turned off at night. The only other outlet had several other things connected (TV, cable, fridge, etc.). The elevator was great looking for antique point of view. However, it was not always functional. It stopped operating for a while during our stay. It would also not go down to the bottom floor where the dinning area was.

The hotel lobby, reception, dinning, service were fantastic. It was at the level of 4 star hotel we expected. However, the room condition was really poor at the level of 0 star. This place needs a major upgrade to match its looks from the outside. Our room had no air conditioning even though we paid extra for a "mountain view" room. There was barely enough space in the room to place the standing fan and turn it on without hitting things. There was no way to turn on the ceiling fan. Luckily it was not hot during our stay there. Opening the windows helped to cool down the room but it was too noisy at night to keep the windows open. The shower head was in horrible condition, which I found out after getting in the shower. It would not spray water properly. The water temperature control was broken also. Every 15-20 seconds the water would go from very hot to cold. My daughter screamed several times during her shower because it was too hot sometimes. We ended up using using a water glass to hold water and wash ourselves. There was only 1 outlet to charge phones. However, it would be switched off when the wall light was turned off at night. The only other outlet had several other things connected (TV, cable, fridge, etc.). The elevator was great looking for antique point of view. However, it was not always functional. It stopped operating for a while during our stay. It would also not go down to the bottom floor where the dinning area was.

5-star level breakfast buffet in 4 star hotel! amazingly fast laundry service in Vietnam Kind doorman, concierge, front for customer to feel treated as serviced

5-star level breakfast buffet in 4 star hotel! amazingly fast laundry service in Vietnam Kind doorman, concierge, front for customer to feel treated as serviced

Everything is good except the breakfast is below average and had the worst shower experience (water pressure and temperature very unstable).