Place was much bigger and had more amenities than expected.

Place was much bigger and had more amenities than expected.

Rooms nice and spacious, loved the proximity to all the pools. Hotel feels lije an oasis, full of greenery, flowers, trees heavy with oranges. Need to wear this swimcap in pools, but those are provided for free by the lifeguard. Free parking on other side of hotel, good breakfast (cake!!! Awesome apple strudel the next day), I prefer buffet style....like to go for 2nd capuccino, etc, but no problem, wait staff will being you 2nd one no problem

Rooms nice and spacious, loved the proximity to all the pools. Hotel feels lije an oasis, full of greenery, flowers, trees heavy with oranges. Need to wear this swimcap in pools, but those are provided for free by the lifeguard. Free parking on other side of hotel, good breakfast (cake!!! Awesome apple strudel the next day), I prefer buffet style....like to go for 2nd capuccino, etc, but no problem, wait staff will being you 2nd one no problem

It has been a while that I had a bad experience with hotels.com. I booked this place because a friend of mine was going there and ask us to join. The place is not a four start hotel. It's old, cracked mirrors and tiles in the room, weird stuff on the bathtub. The front door people are rude, the breakfast was ok but nothing to compare to everything else I've experienced in Ischia. Even the espresso was bad. Some of the stuff member were nice and polite. The main issue was they had a conference during our stay and they put us next to the restaurant and bar. They had late night parties with loud music till 2am. We didn't participate to this so I don't understand why they would put us in the middle of it. They said they couldn't move us cause they were fully booked. Also you pay for everything extra, from towels to using the spa even though it's spa hotel.

It has been a while that I had a bad experience with hotels.com. I booked this place because a friend of mine was going there and ask us to join. The place is not a four start hotel. It's old, cracked mirrors and tiles in the room, weird stuff on the bathtub. The front door people are rude, the breakfast was ok but nothing to compare to everything else I've experienced in Ischia. Even the espresso was bad. Some of the stuff member were nice and polite. The main issue was they had a conference during our stay and they put us next to the restaurant and bar. They had late night parties with loud music till 2am. We didn't participate to this so I don't understand why they would put us in the middle of it. They said they couldn't move us cause they were fully booked. Also you pay for everything extra, from towels to using the spa even though it's spa hotel.

We enjoyed a lovely few days here, We were pleasantly surprised with the facilities, our room had a beautiful balcony overlooking the smaller of the pools. The pools were heated and spotless, there was nothing to fault. The outside areas were very clean and well maintained. All areas of the hotel were spotless. The staff on reception were really helpful giving us lots of helpful advice. We were B and B and the breakfasts were plentiful and there was enough choice, although only hot food was scrambled egg. We were told that the dinner food was good. Easy access to Ischia Port by bus from the stop outside (1.50 Euro) and within 20 min walk to the shops in the centre

We enjoyed a lovely few days here, We were pleasantly surprised with the facilities, our room had a beautiful balcony overlooking the smaller of the pools. The pools were heated and spotless, there was nothing to fault. The outside areas were very clean and well maintained. All areas of the hotel were spotless. The staff on reception were really helpful giving us lots of helpful advice. We were B and B and the breakfasts were plentiful and there was enough choice, although only hot food was scrambled egg. We were told that the dinner food was good. Easy access to Ischia Port by bus from the stop outside (1.50 Euro) and within 20 min walk to the shops in the centre

Amazing stay, lovely large room, kept spotless by friendly maid, nice area to sit outside, thermal tropical pool just upstairs that was beautiful with plants and flowers all around. Many nice pools and grounds, good spa, very reasonable rates. Friendly hotel staff. Location was a little out of the way but there are buses outside the hotel that go everywhere. A. Very relaxing stay, no matter how busy it was it already maintained a sense of calm and there are plenty of places or privacy when sunbathing etc.

Amazing stay, lovely large room, kept spotless by friendly maid, nice area to sit outside, thermal tropical pool just upstairs that was beautiful with plants and flowers all around. Many nice pools and grounds, good spa, very reasonable rates. Friendly hotel staff. Location was a little out of the way but there are buses outside the hotel that go everywhere. A. Very relaxing stay, no matter how busy it was it already maintained a sense of calm and there are plenty of places or privacy when sunbathing etc.

Large complex with comfortable and spacious rooms.

Large complex with comfortable and spacious rooms.

I love Ischia, just not this hotel. Customer service was ok, until we asked the concierge to arrange a boat rental, he first quoted $300 then changed to $400 and asked we pay him directly in advance in cash. He was bothered when we asked about the sudden increase in cost & annoyed when we said we didn’t have cash on hand. I think he was trying to pocket some of the $. We were suspicious so we asked to see the boat first, as he had no photos of the boat. We walked to the port and the boat was small and not nice. We found a beautiful boat, twice the size, from a local company and paid less money. The hotel is 20 minutes walk to the port and we didn’t spend much time on the hotel property as it was mostly older couples staying here.

I love Ischia, just not this hotel. Customer service was ok, until we asked the concierge to arrange a boat rental, he first quoted $300 then changed to $400 and asked we pay him directly in advance in cash. He was bothered when we asked about the sudden increase in cost & annoyed when we said we didn’t have cash on hand. I think he was trying to pocket some of the $. We were suspicious so we asked to see the boat first, as he had no photos of the boat. We walked to the port and the boat was small and not nice. We found a beautiful boat, twice the size, from a local company and paid less money. The hotel is 20 minutes walk to the port and we didn’t spend much time on the hotel property as it was mostly older couples staying here.

Good hotel with rooms all with little balconies. Clean with good air conditioning. About 1km walk to restaurants and bars and about 2.5 to the port. The spa was great, managed to book in for a back massage the day I arrived. Evening meals were a set of 4 options as many Italians on package deals for dinner. 5 pools to choose from, all in all good hotel, and would stay again. Swim hats in the pools obligatory and are available at the hotel at a charge as are pool towels.

Good hotel with rooms all with little balconies. Clean with good air conditioning. About 1km walk to restaurants and bars and about 2.5 to the port. The spa was great, managed to book in for a back massage the day I arrived. Evening meals were a set of 4 options as many Italians on package deals for dinner. 5 pools to choose from, all in all good hotel, and would stay again. Swim hats in the pools obligatory and are available at the hotel at a charge as are pool towels.

Great relaxing hotel Mainly Italian tourists so they must be doing something right

Great relaxing hotel Mainly Italian tourists so they must be doing something right

We spent a nice relaxing holiday and we ate very good and drank some local red wine.

We spent a nice relaxing holiday and we ate very good and drank some local red wine.

Lovely, clean hotel with several pools - the largest one described as an Olympic pool, it certainly is quite large and clean but not sure about the 'Olympic' label. Friendly and helpful service. It's about a 20 minute walk down to the main port/shopping area - uphill on the way from the town!

Lovely, clean hotel with several pools - the largest one described as an Olympic pool, it certainly is quite large and clean but not sure about the 'Olympic' label. Friendly and helpful service. It's about a 20 minute walk down to the main port/shopping area - uphill on the way from the town!

Not located in a centric or attractive location. Use of public transportation, taxi is absolutlely neccesary if you which to enjoy the island offerings. A bus stop is located around 300 meters from hotel and also a very good restaurant. Some shopping spots near the hotel and a middle school located right in front of it. Location is not the best. The hotel presents very nice gardens and the room are spread all over the property. A lot of privacy due to the foliage. There are several pool (terme) for enjoyment and kids playground that requires serious maintenance. The rooms and beds are not confortable and the rooma are in decay.Not very well maintained and not very well cleaned. You might find yourself with neighboors living on top of your room so be specific with your request. Some of the rooms have insect problems so be aware. Staff was helpful and promtly moved us to another room. Parking is limited and locted at the back of the hotel approximately 2 blocks away. Access is granted via electronic gate and you must ring the buzzer to get in. Continental Breakfasft was good but not organized. Staff was friendly most of the time. Overall, a fairly good spot to relax but a lot of room for improvement. Check in process might be long most of it done via paper. Can do better...

Not located in a centric or attractive location. Use of public transportation, taxi is absolutlely neccesary if you which to enjoy the island offerings. A bus stop is located around 300 meters from hotel and also a very good restaurant. Some shopping spots near the hotel and a middle school located right in front of it. Location is not the best. The hotel presents very nice gardens and the room are spread all over the property. A lot of privacy due to the foliage. There are several pool (terme) for enjoyment and kids playground that requires serious maintenance. The rooms and beds are not confortable and the rooma are in decay.Not very well maintained and not very well cleaned. You might find yourself with neighboors living on top of your room so be specific with your request. Some of the rooms have insect problems so be aware. Staff was helpful and promtly moved us to another room. Parking is limited and locted at the back of the hotel approximately 2 blocks away. Access is granted via electronic gate and you must ring the buzzer to get in. Continental Breakfasft was good but not organized. Staff was friendly most of the time. Overall, a fairly good spot to relax but a lot of room for improvement. Check in process might be long most of it done via paper. Can do better...

The review/profile of this hotel on Expedia and by a previous guest was very positive, and it sounded just the sort of place I was looking for. Unfortunately, I was disappointed. I travelled on my own, looking forward to a week of good food, friendly staff, excellent spa treatments and relaxation. Whilst the food at the hotel was good (although much much better at the restaurant next to the hotel) and the pool was a nice setting, the treatments were very disappointing and I can't say the staff (in the main) were anything other than luke-warm. I booked a trip to Capri, and was assured by the concierge that this would be an "English-speaking trip" none of the guests on the trip spoke English and the guide spoke very little. I ended up being transferred on to a Cosmos bus to complete the trip so that I could find out a little about the history and traditions of Capri. The hotel was fairly noisy and one guest insisted on playing his extremely loud ghetto baster at the poolside every day. The staff would look at him but say nothing. It was quite disruptive for those of us who just wanted to read and relax.

The review/profile of this hotel on Expedia and by a previous guest was very positive, and it sounded just the sort of place I was looking for. Unfortunately, I was disappointed. I travelled on my own, looking forward to a week of good food, friendly staff, excellent spa treatments and relaxation. Whilst the food at the hotel was good (although much much better at the restaurant next to the hotel) and the pool was a nice setting, the treatments were very disappointing and I can't say the staff (in the main) were anything other than luke-warm. I booked a trip to Capri, and was assured by the concierge that this would be an "English-speaking trip" none of the guests on the trip spoke English and the guide spoke very little. I ended up being transferred on to a Cosmos bus to complete the trip so that I could find out a little about the history and traditions of Capri. The hotel was fairly noisy and one guest insisted on playing his extremely loud ghetto baster at the poolside every day. The staff would look at him but say nothing. It was quite disruptive for those of us who just wanted to read and relax.

We stayed at this hotel for a week in July 2007. The hotel staff were helpful, courteous, and were all excellent English speakers. The concierge service was particularly helpful with a great knowledge of the island and loacality, we booked several trips through them. The room was comfortable, clean and air conditioned. Hotel facilities were centered around Ischia's reputation for thermal springs, spas etc. and had numerous pools, extensive spa and beautician services and a basic gym. Breakfast was included and was a full continental with cereals, breads and spreads, croissants a variety of muffins and cakes and plenty of fruit. So no problems satisfying even a fussy 4 year old. Food in the hotel was more expensive than a similar quality elsewhere so we tended to eat out, although the Wednesday night buffet is not to be missed. There is a great pizza / pasta restaurant just next door (Da' gaetano's). The hotel is located about a mile from the main town of Ischia Porto so it's easy to walk although buses are regular and cheap.

We stayed at this hotel for a week in July 2007. The hotel staff were helpful, courteous, and were all excellent English speakers. The concierge service was particularly helpful with a great knowledge of the island and loacality, we booked several trips through them. The room was comfortable, clean and air conditioned. Hotel facilities were centered around Ischia's reputation for thermal springs, spas etc. and had numerous pools, extensive spa and beautician services and a basic gym. Breakfast was included and was a full continental with cereals, breads and spreads, croissants a variety of muffins and cakes and plenty of fruit. So no problems satisfying even a fussy 4 year old. Food in the hotel was more expensive than a similar quality elsewhere so we tended to eat out, although the Wednesday night buffet is not to be missed. There is a great pizza / pasta restaurant just next door (Da' gaetano's). The hotel is located about a mile from the main town of Ischia Porto so it's easy to walk although buses are regular and cheap.