Mercure Oxford Hawkwell House Hotel
Hotel in Oxford
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
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A proposito di questo hotel
Riverwalk Oxford hotel in Iffley with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Self parking is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Mercure Oxford Hawkwell House Hotel offers 77 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Self parking is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Mercure Oxford Hawkwell House Hotel offers 77 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servizi
Aria condizionata
Parcheggio
Lavanderia
Balcone o patio
TV
Giardino
Mappa di Oxford
Camere disponibili
Room, 1 Double Bed (Compact)
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Classic Twin Room, 2 Twin Beds
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Classic Room, 1 Double Bed
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Privilege, Room, 1 King Bed
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Privilege, Twin Room, 2 Twin Beds
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Recensioni
1.5
The hotel is lovely and was decorated stunningly for christmas. It was also nice to walk into town via the canal from the hotel too.
We had an issue with the electric in our room on our second night and it took 3 calls to reception and 40 minutes before someone came up to the room. We felt that the customer service on the whole could have been quicker.
2.5
This is a dog friendly property. The property is gorgeous and the service from the front office staff was excellent. Would recommend this to anyone travelling with their beloved fur baby
2.5
This is a dog friendly property. The property is gorgeous and the service from the front office staff was excellent. Would recommend this to anyone travelling with their beloved fur baby
0.5
Check in is at 1500 but we areived early as i had a business meeting i thiight id areange at the hotel. The plan was to.have lunch.
We waited at the bar for about 10 minutes and there was no one at check out or to service. There was a number of guests waiting to be served.
We gave up on drinks and thought we would get started without.
Once this was concluded i joined my wife. Again i attempted to get a drink as there was a person behind the bar. I was told that its table service and she would come.across.
Over 10 minutes went by and i had to go back over to the bar to then get served.
We were the joined by freinds again we waitied at the bar. Which after a period of time the lady told me she had already said its table service so i should wait at my table.
Then in the evening the night porter looked like he had ironed his shirt with a toaster was serving drinks which looked an entirly new concept to him which i can fully understand.
The night sleep was poor because im not a fan of soft beds but i can only put that doen to my preference.
Overall i believe this is a lovely hotel with poor quality of staffing levels. More training needed on how to look after customers.
0.5
Check in is at 1500 but we areived early as i had a business meeting i thiight id areange at the hotel. The plan was to.have lunch.
We waited at the bar for about 10 minutes and there was no one at check out or to service. There was a number of guests waiting to be served.
We gave up on drinks and thought we would get started without.
Once this was concluded i joined my wife. Again i attempted to get a drink as there was a person behind the bar. I was told that its table service and she would come.across.
Over 10 minutes went by and i had to go back over to the bar to then get served.
We were the joined by freinds again we waitied at the bar. Which after a period of time the lady told me she had already said its table service so i should wait at my table.
Then in the evening the night porter looked like he had ironed his shirt with a toaster was serving drinks which looked an entirly new concept to him which i can fully understand.
The night sleep was poor because im not a fan of soft beds but i can only put that doen to my preference.
Overall i believe this is a lovely hotel with poor quality of staffing levels. More training needed on how to look after customers.
2.5
Lovely staff
Though slightly understaffed. Needed an extra person to run between two stations as the bar was often left with people waiting to turn up.
The dinner in the restaurant was great. The service was good, but again I felt there should have been extra support.
It's a 50 minute walk to the centre of Oxford (definitely worth it as its mainly by the Thames) or a 6-10 minute bus ride.
2.0
Great stay at this recently refurbed hotel. Bed in double room was very comfortable, great having both a bath and a shower. Lovely Juliet balcony window with nice view. Hotel very dog friendly which was great for us and our dog. Parking availability was super and hotel only a short walk from bus stop right into Oxford. We also walked in along the riverbank - took about 40mins,
2.0
Great stay at this recently refurbed hotel. Bed in double room was very comfortable, great having both a bath and a shower. Lovely Juliet balcony window with nice view. Hotel very dog friendly which was great for us and our dog. Parking availability was super and hotel only a short walk from bus stop right into Oxford. We also walked in along the riverbank - took about 40mins,
2.0
Room comfortable, good size. Lighting a bit dim for reading. Bathroom clean. Products good. Breakfast excellent. Porridge with honey and banana served from kitchen very good. De Caffe coffee lost none of taste.
2.0
Room comfortable, good size. Lighting a bit dim for reading. Bathroom clean. Products good. Breakfast excellent. Porridge with honey and banana served from kitchen very good. De Caffe coffee lost none of taste.
2.0
Stayed one night for business trip. Room was very comfortable (as always) and reception and breakfast staff were above and beyond helpful (as always, and this is one of the reasons I come back so often). However, I stayed in an accessible room, which if you require this facility was excellent apart from the location. Ground floor main corridor with hard floors that bounce sound around. Also right by the lift which means people congragate, talk loudly and bash buttons etc at all times of the night. Then you're woken up by the staff going in and out of the store cupboard from the crack of dawn and the bashing their mop against the walls and doors as they clean the floors along the corridor. As I had already had a disturbed night due to chesty cough, a loud early morning banging on walls and doors was not the gentle wake up I wanted.
2.0
Stayed one night for business trip. Room was very comfortable (as always) and reception and breakfast staff were above and beyond helpful (as always, and this is one of the reasons I come back so often). However, I stayed in an accessible room, which if you require this facility was excellent apart from the location. Ground floor main corridor with hard floors that bounce sound around. Also right by the lift which means people congragate, talk loudly and bash buttons etc at all times of the night. Then you're woken up by the staff going in and out of the store cupboard from the crack of dawn and the bashing their mop against the walls and doors as they clean the floors along the corridor. As I had already had a disturbed night due to chesty cough, a loud early morning banging on walls and doors was not the gentle wake up I wanted.
2.5
Loved this hotel!! 10/10 would recommend!
Conveniently located, quiet, overall aesthetic and decor of the room and property is beautiful, and great accommodations for guests looking to be busy traveling around Oxford or just stay in!
2.5
Loved this hotel!! 10/10 would recommend!
Conveniently located, quiet, overall aesthetic and decor of the room and property is beautiful, and great accommodations for guests looking to be busy traveling around Oxford or just stay in!
2.5
It was very comfortable and friendly staff. Great breakfast too. Thanks
2.5
It was very comfortable and friendly staff. Great breakfast too. Thanks
2.5
Nice hotel, nice food, friendly staff
2.5
Nice hotel, nice food, friendly staff
2.5
Room excellent, spotless, comfortable bed.
2.5
Room excellent, spotless, comfortable bed.
5.0
This seems like an older hotel, however my room was updated and very clean. The staff is super friendly and sweet. They are courteous and do their best to make your stay pleasant from checking in to checking out. I recommend this hotel if you are ever in Oxford! Their breakfast is great but most of all is the cheerful, warm welcome you’ll receive from Wendy as you enter the dining room. What a gem she is! I’ll definitely stay here again.
5.0
This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.
5.0
This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.
2.0
Restaurant service needs some organisation to make sure orders are taken
Great food
Great room
Great for parking
2.0
Restaurant service needs some organisation to make sure orders are taken
Great food
Great room
Great for parking
1.0
We arrived in the late PM and I went to have a bath. The plug wouldn't press closed because there was a human turd stuck in it. I was nearly sick at the discovery,
Reception changed out room but it was MUCh smaller and we had no compensation discount offered or anything. I will be emailing your complaints department to help us hold them to account.
1.0
We arrived in the late PM and I went to have a bath. The plug wouldn't press closed because there was a human turd stuck in it. I was nearly sick at the discovery,
Reception changed out room but it was MUCh smaller and we had no compensation discount offered or anything. I will be emailing your complaints department to help us hold them to account.
2.5
Clean and tidy hotel on the outskirts of Oxford. It is an easy walk to the centre and we preferred the location. The room was spacious and comfortable. The hotel has a nice bar area with an outside terrace. Would definitely recommend.
2.5
Clean and tidy hotel on the outskirts of Oxford. It is an easy walk to the centre and we preferred the location. The room was spacious and comfortable. The hotel has a nice bar area with an outside terrace. Would definitely recommend.
2.5
Lovely clean room. Coffee and tea facilities plus cold water provided. Very friendly staff.
Excellent breakfast.
Hotel was a 5 min walk to bus stop and a 10 min ride to get to city centre.
Cant fault anything.
2.5
Lovely clean room. Coffee and tea facilities plus cold water provided. Very friendly staff.
Excellent breakfast.
Hotel was a 5 min walk to bus stop and a 10 min ride to get to city centre.
Cant fault anything.
5.0
Very nice
5.0
Very nice
5.0
My room was very comfortable and large for a double bed. I really liked the decor! The bathroom walk-in shower was very nice and there was even a makeup mirror and shelf for toiletries. I stayed in Elm House at the back of the property, so it was quiet. It’s very easy to get the bus from Iffley Turn and go into Oxford. The staff were friendly and helpful. I will definitely stay here again next time I visit.
5.0
My room was very comfortable and large for a double bed. I really liked the decor! The bathroom walk-in shower was very nice and there was even a makeup mirror and shelf for toiletries. I stayed in Elm House at the back of the property, so it was quiet. It’s very easy to get the bus from Iffley Turn and go into Oxford. The staff were friendly and helpful. I will definitely stay here again next time I visit.
2.5
Lovely hotel with very pleasant staff and excellent facilities
2.5
Lovely hotel with very pleasant staff and excellent facilities
1.5
Previously have loved the hotel and it's still great location and lovely staff. Brilliant breakfast too. Downside was our room 115 I think was basically a windowless box, the only natural light was near the door down a corridor, if we had been staying for a special occasion it would have ruined it, we were just passing through so was fine. Room was comfortable and clean. Check out was ok, we were asked for extra money despite having already paid, after explaining I'd paid they cancelled the extra charges. The extra wasn't for breakfast or taxes (which I'd be happy to pay for) so felt this might mean other people pay without challenging. Might be a hotels.com issue so reluctant to blame hotel. Overall I'd give the hotel 5 out of 5 but make sure you ask for a room with good lighting and check the bill in checkout.
1.5
Previously have loved the hotel and it's still great location and lovely staff. Brilliant breakfast too. Downside was our room 115 I think was basically a windowless box, the only natural light was near the door down a corridor, if we had been staying for a special occasion it would have ruined it, we were just passing through so was fine. Room was comfortable and clean. Check out was ok, we were asked for extra money despite having already paid, after explaining I'd paid they cancelled the extra charges. The extra wasn't for breakfast or taxes (which I'd be happy to pay for) so felt this might mean other people pay without challenging. Might be a hotels.com issue so reluctant to blame hotel. Overall I'd give the hotel 5 out of 5 but make sure you ask for a room with good lighting and check the bill in checkout.
4.0
Was ok
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Oxford?
Il prezzo medio per un affitto a Oxford è 153 € per notte. Questo affitto è 60 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Mercure Oxford Hawkwell House Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Mercure Oxford Hawkwell House Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Mercure Oxford Hawkwell House Hotel?
Abbiamo trovato 6 servizi per questa struttura in affitto, tra cui aria condizionata, parcheggio, lavanderia, balcone o patio e tv.
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