Very Nice. No complaints from me. Aircondition needs an upgrade 😌

Lovely hotel near Spree. Super staff in the bar. Please improve your air condition.

Lovely hotel near Spree. Super staff in the bar. Please improve your air condition.

Lovely staff and hotel.

Lovely staff and hotel.

Room was very nice and close to where we needed to go. Front office was very nice especially when we checked in at 12am. They were very quick to get us up to the room

Room was very nice and close to where we needed to go. Front office was very nice especially when we checked in at 12am. They were very quick to get us up to the room

We stayed in a junior suite which had a very large bathroom and very large main room with a refrigerator. Breakfast was abundant with a great variety of food, choices, and drinks Everyone was very friendly and helpful and the hotel was close to a tram station. It’s a little bit further out from the city, but for the cost it was well worth it especially if you get the I Amsterdam card or use another form of payment for the tram since we use them daily The bed was very comfortable

We stayed in a junior suite which had a very large bathroom and very large main room with a refrigerator. Breakfast was abundant with a great variety of food, choices, and drinks Everyone was very friendly and helpful and the hotel was close to a tram station. It’s a little bit further out from the city, but for the cost it was well worth it especially if you get the I Amsterdam card or use another form of payment for the tram since we use them daily The bed was very comfortable

They downgraded our room from a two floor suite to a closet and made us pay the same price. No manager available, no contact from the General Manager and no help at all in getting this resolved. They oversold the category and tried to tell me the suite was under renovation. The woman at the front desk was treating us like we were selfish to have booked the suite since we were two people. My husband snores and I did not sleep as a result. Thanks for nothing! Room was dusty, AC was not working, no vents in the bathroom, the water was so old it was crusty. I would never ever recommend this property. It's a shame - the location is excellent, and the hotel has a lot of potential.

They downgraded our room from a two floor suite to a closet and made us pay the same price. No manager available, no contact from the General Manager and no help at all in getting this resolved. They oversold the category and tried to tell me the suite was under renovation. The woman at the front desk was treating us like we were selfish to have booked the suite since we were two people. My husband snores and I did not sleep as a result. Thanks for nothing! Room was dusty, AC was not working, no vents in the bathroom, the water was so old it was crusty. I would never ever recommend this property. It's a shame - the location is excellent, and the hotel has a lot of potential.

Great quote location with good views.

Great quote location with good views.

This place leaves a lot to be desired. At first when you walk in, the lobby of the hotel looks modern. But upon entering our room we saw holes in the curtains. There is no AC here even though the hotel advertises it, it’s literally just circulating the same air. At night it feels like they turn down whatever air you are getting and the room gets unbearably hot. We were sweating every single night, our sheets were so wet. We don’t even normally sweat at night but this place was too much, had to sleep on top of the covers and got some of the worst sleep of our lives.. not exactly something you want on vacation when you’re on the go 24/7. On top of that they don’t provide a fridge. What 4 star establishment doesn’t have one? We couldn’t even cool down with cold drinks.. this place is def not 4 star as advertised.

This place leaves a lot to be desired. At first when you walk in, the lobby of the hotel looks modern. But upon entering our room we saw holes in the curtains. There is no AC here even though the hotel advertises it, it’s literally just circulating the same air. At night it feels like they turn down whatever air you are getting and the room gets unbearably hot. We were sweating every single night, our sheets were so wet. We don’t even normally sweat at night but this place was too much, had to sleep on top of the covers and got some of the worst sleep of our lives.. not exactly something you want on vacation when you’re on the go 24/7. On top of that they don’t provide a fridge. What 4 star establishment doesn’t have one? We couldn’t even cool down with cold drinks.. this place is def not 4 star as advertised.

Loved the peaceful location yet easily gotten to the inner city. Plenty of restaurants nearby. The view of the Spree river can't be better!

Loved the peaceful location yet easily gotten to the inner city. Plenty of restaurants nearby. The view of the Spree river can't be better!

Close to a metro station and supermarket. Several dining options close by. Quiet.

Close to a metro station and supermarket. Several dining options close by. Quiet.

Lovely area, only one stop away from central station. However, the air-conditioning barely worked, making it extremely hot at night when trying to sleep. I did ask about this and was told “yeah it’s a known issue”. Was a bit disappointed that at this price point their air-con isn’t up to standard. Gym was nice but half of the dumbbells were missing. I understand the decision not to have fridge’s in the room, but would rather have one in there.

I wish there was a 0 or negative review option. AC did NOT WORK at all. We have complained endlessly to make it work. People used to walk in and make us hear the sound of AC (a mere machine) running but did not care whether it’s letting out cool air or not. We stayed there for 4 nights and they dis not offer or let us move to a new room. AC did not work on all days and every time they came to check the AC they brought a fan with them. We were left with 3 fans in our room (adding pictures for reference) without AC and we paid a lot for this booking. Not sure how they call themselves a 4 star hotel.

I wish there was a 0 or negative review option. AC did NOT WORK at all. We have complained endlessly to make it work. People used to walk in and make us hear the sound of AC (a mere machine) running but did not care whether it’s letting out cool air or not. We stayed there for 4 nights and they dis not offer or let us move to a new room. AC did not work on all days and every time they came to check the AC they brought a fan with them. We were left with 3 fans in our room (adding pictures for reference) without AC and we paid a lot for this booking. Not sure how they call themselves a 4 star hotel.

Lovely area, only one stop away from central station. However, the air-conditioning barely worked, making it extremely hot at night when trying to sleep. I did ask about this and was told “yeah it’s a known issue”. Was a bit disappointed that at this price point their air-con isn’t up to standard. Gym was nice but half of the dumbbells were missing. I understand the decision not to have fridge’s in the room, but would rather have one in there.

It was an overall great place would have appreciated some Air conditioning. Opening window was not enough circulating air to keep cool during summer nights

It was an overall great place would have appreciated some Air conditioning. Opening window was not enough circulating air to keep cool during summer nights

Overall a calm location

Overall a calm location

The hotel is in a very central location with a 5 minute walk to Bellevue station. Very peaceful being on the river. Clean and chic neighbourhood. My only quibbles- after coming from a similar hotel in Cologne, I would have expected a bar fridge and ITV and BBC on the TV (as the Euros were on)

The hotel is in a very central location with a 5 minute walk to Bellevue station. Very peaceful being on the river. Clean and chic neighbourhood. My only quibbles- after coming from a similar hotel in Cologne, I would have expected a bar fridge and ITV and BBC on the TV (as the Euros were on)

Would definitely would stay there again. It was a wonderful hotel with all the amenities and we had a breathtaking view.

Would definitely would stay there again. It was a wonderful hotel with all the amenities and we had a breathtaking view.

A fantastic view of Berlin Spree, a short distance to Bellevue station, and nice bar/cafe around within walking distance from the hotel. What else do you need? =))